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Are iPhone plans "unlimited SMS" from ATT-ATT customers? (M2M)
- Thread starter coolbreeze
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I have the standard $59.99 iPhone voice/data plan and have not added any extras. As an experiment, I sent and received a total of 4 SMS messages between my iPhone and my fiancé's iPhone on Friday morning. Then about an hour later, I also sent a single SMS via e-mail (#@txt.att.net) from my computer to my iPhone. It took over 24 hours for them to show up on my account usage totals online, but it now shows that I have used 5 of my 200 available text messages for this billing cycle. So that proves that the M2M SMS are definitely counted against your total unless you pay the extra $5 per month for unlimited M2M SMS.
I will continue to say this is blatant false advertising. You can pay any carrier $5, $10, $20, $whatever for unlimited texting.
Just paying $5 more isn't the point. It's very misleading as a part of the M2M plan with no additional fee. Again, I don't pay extra for M2M voice minutes, sooo, why the sudden "Oh, it's $5 more for SMS" business?
Oh well. ATT better be smiling from ear to ear that they have the iPhone. I'm gone the instant another carrier has it (although they all are sketchy).
Just paying $5 more isn't the point. It's very misleading as a part of the M2M plan with no additional fee. Again, I don't pay extra for M2M voice minutes, sooo, why the sudden "Oh, it's $5 more for SMS" business?
Oh well. ATT better be smiling from ear to ear that they have the iPhone. I'm gone the instant another carrier has it (although they all are sketchy).
I totally agree with you. But oh well, I'll just use the free Yahoo push e-mail instead of paying extra for more SMS.
Update: My M2M SMS messages are now showing up on my account and counting against my 200. However, the 20 or so messages I sent the first weekend never did show up on my account. I guess they started counting when the new billing cycle started.
as with the cable company and Electric company, you CAN do something as a consumer. Bend over and take it!It really pisses me off that we get charged "double" for texts (incoming/receiving)...
Isn't there anything we can do as consumers?!
My sister used to work for Cingular and she's getting an iPhone next weekend. I'll be going with her to ask her old co-workers all the questions I can think of. He's the one who set my family up with unlimited texts(for free, and not just M2M), so hopefully he'll be able to work some magic on our account again and answer all my questions. I'm worried about losing the unlimited texts for the rest of the family when the iPhone gets added to one of the lines.
Sorry to bring up what I thought was a dead subject.
Activated a second iPhone today . Called to add the unlimited m2m SMS -- was told there was no such option. Called back and after being put on hold so she could talk to a supervisor, she confirmed iPhone plans ALREADY include 200 out of network SMS and unlited AT&T to AT&T.
I asked her to note this to my account.
So what should I do, believe her and possibly get a huge bill -- or keep calling till someone can find this "unavailable" 5$ option?
Activated a second iPhone today . Called to add the unlimited m2m SMS -- was told there was no such option. Called back and after being put on hold so she could talk to a supervisor, she confirmed iPhone plans ALREADY include 200 out of network SMS and unlited AT&T to AT&T.
I asked her to note this to my account.
So what should I do, believe her and possibly get a huge bill -- or keep calling till someone can find this "unavailable" 5$ option?
lol SERIOUSLY! yea i added last nite... 5buxx more for unlimtied M2M txt it's AWEOSME!!!
you have to talk to the right person at AT&T though. As someone mentioned before, they don't all know that you can add this to an iPhone plan. My sister used to work for Cingular and even when she called from work to get the corporate people to change something on a plan she would frequently get someone who "couldn't" do what she wanted. She would just hang up and call back hoping to get someone who could, she always told our family to do the same.
If anyone has tried adding an iPhone to a discounted family plan, I would be interested in seeing what your bill looks like after the first month. I'm told by some that the discount will go away completely and by others that only the iPhone's line would lose it's discount with the rest of the family plan untouched. Like I said, nobody at AT&T has the same answer and they all say the other people don't know what they're talking about so you just have to wait until you get your bill.
If anyone has tried adding an iPhone to a discounted family plan, I would be interested in seeing what your bill looks like after the first month. I'm told by some that the discount will go away completely and by others that only the iPhone's line would lose it's discount with the rest of the family plan untouched. Like I said, nobody at AT&T has the same answer and they all say the other people don't know what they're talking about so you just have to wait until you get your bill.
I've never had a problem with getting AT&T to correct a billing mistake on thier part. If it's noted in your account I wouldn't worry about it. Worst case is you get a huge bill and they will credit it to you.
No Unlimited M2M Texting
I recently changed my phone from the original iPhone to the new iPhone 3GS. Because of that I had to choose a new data plan. Previously I had the plan that included the 200 SMS. For $5/month I was able to add unlimited Mobile To Mobile (M2M) SMS. When I signed up for my new data plan, I chose the 200 SMS plan, but was unable to add on the unlimited M2M. I called AT&T and was told that "all texting plans include unlimited M2M". Don't get too excited yet. Today, I got a text message from AT&T asking me if I wanted to upgrade to the unlimited text plan since I was way over my 200 limit. Almost all of my texts are to AT&T customers, so this seemed wrong. I spent an hour on the phone just now with AT&T, and now they are telling me the $5 add-on for unlimited M2M is no longer available and that the person I talked to a couple weeks ago was wrong about all texting plans including unlimited M2M. I had to bump up to the 1500 text plan to cover my usage.
So... THERE IS NO UNLIMITED M2M TEXTING anymore. You need to pay for the plan that will cover your text usage regardless of who you are texting.
AT&T was nice enough to credit me for the overage on my text usage for this month. Still, I had to bump up to the 1500 plan which will cost me an extra $10/month. $%&#@
I recently changed my phone from the original iPhone to the new iPhone 3GS. Because of that I had to choose a new data plan. Previously I had the plan that included the 200 SMS. For $5/month I was able to add unlimited Mobile To Mobile (M2M) SMS. When I signed up for my new data plan, I chose the 200 SMS plan, but was unable to add on the unlimited M2M. I called AT&T and was told that "all texting plans include unlimited M2M". Don't get too excited yet. Today, I got a text message from AT&T asking me if I wanted to upgrade to the unlimited text plan since I was way over my 200 limit. Almost all of my texts are to AT&T customers, so this seemed wrong. I spent an hour on the phone just now with AT&T, and now they are telling me the $5 add-on for unlimited M2M is no longer available and that the person I talked to a couple weeks ago was wrong about all texting plans including unlimited M2M. I had to bump up to the 1500 text plan to cover my usage.
So... THERE IS NO UNLIMITED M2M TEXTING anymore. You need to pay for the plan that will cover your text usage regardless of who you are texting.
AT&T was nice enough to credit me for the overage on my text usage for this month. Still, I had to bump up to the 1500 plan which will cost me an extra $10/month. $%&#@
That was nice of them. AT&T is expensive, but if you want your beautiful 3GS, you'll be stuck paying the price.
-Fellow overcharged AT&T/iPhone customer.