Are you guys still getting anti-reflective coating problems?

Are you guys still getting anti-reflective coating problems?

  • Yes

    Votes: 17 42.5%
  • No

    Votes: 23 57.5%

  • Total voters
    40

Falhófnir

macrumors 68040
Aug 19, 2017
3,667
4,012
Are you guys still getting anti-reflective coating problems?

I saw a coverage on this problem:

https://www.macrumors.com/2017/11/17/apple-extends-free-staingate-repairs/

I have the 2015, 13in MBP. Bought it around Sept. But it is out of warranty now with apple care. Am I still able to get the free repair? Or do I have to fork over a large amount to get the screen replaced?

Thanks!
It's 4 years from either the date of purchase or date of release (probably date of release if the KB version is anything to go by) - either way you should still be just covered by the repair programme - until March when your model was released in 2015 anyway.
 

pallymore

macrumors regular
Sep 24, 2013
200
255
Boston, MA
Yea - 2017 13in w TB - I carry it around a lot so the keyboard is destroying the coating. :/ I'm planning on getting it replaced in a year or two after getting a new laptop.

I think you are still covered.
 

Fishrrman

macrumors P6
Feb 20, 2009
17,425
5,647
OP:

If you have a StainGate problem, you MAY still be covered.
If you do need a screen replacement, stop posting here, and get yourself to an Apple Store pronto!
 

pallymore

macrumors regular
Sep 24, 2013
200
255
Boston, MA
Sounds like you are putting too much pressure on the laptop
yea I wish they turn the apple logo into a pressure gauge display next year and it should make screeching noises when the laptop is in a bag.
/s

I mean, I don't use a case and I use a padded laptop bag made for 15inch MBPs that has never been half-full.
 
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some_apple

macrumors newbie
Sep 27, 2018
10
2
Tempe, Arizona
Do you have any photos? :eek: how did you do it? how is the glare now?
-It was on a unit that already sold, however I have another two 2013 13 inch retina mbp that are up next for coating removal. Its just glass under the coating, and it its not even noticeable its missing once the coating is removed. Its certainly more reflective but better than having scratches all over the place - I'll take some photos when I am in the office tomorrow.

-I want to try and develop a less time consuming method to remove the coating, it seems the best cleaner I have around and tested is SprayWay - however I want to try just straight ammonia or windex. The way I removed it was by using an abrasive side of a sponge to score/scratch the coating then follow up with microfiber and cleaner with a whole ton of elbow grease! I recommend starting at the edges then working your way in, also with the display assembly removed from the system if at all possible to make it easier. If anyone wants to try other cleaners/chemicals do so! Remember its just normal glass underneath the coating! The goal is to remove it so lets get the best chemical to do so!

-I am thinking "n-hexane" or hexane based isomer breakdown cleaner would be appropriate but I do not have access to any! If you have it or have access to it DO NOT just go applying it all over!!! It will destroy all glue in display assembly if it gets in unintended areas!!
 
Last edited:
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fabio.pdm

macrumors newbie
Jul 21, 2012
5
1
Rio de Janeiro, Brazil
I replaced mine MacBook Pro Retina 2014 display on 22/05/17, and now my Macbook facing the same problem again. I believe that Apple will refuse another repair, because my equipment expired 4 years of the coverage program. I will try, but what you think? This problem never ends, if they will repair, this problem certainly shows up again. :(

OBS: Sorry for my English. A lot of "rust" on it.
 
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adrianlondon

macrumors 68000
Nov 28, 2013
1,691
1,401
Switzerland
They will probably refuse. I had my screen replaced once and the coating eventually started coming off again. I asked whether the 4 year deadline was related to the date of the Macbook or the date of the screen. I already knew the answer but asked anyway. You should ask anyway!
 

Fishrrman

macrumors P6
Feb 20, 2009
17,425
5,647
The very fact that the anti-glare "coating" can be removed as some_apple described in reply 10 above illustrates why using this technology was flawed from the get-go...
 
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aznboi91

macrumors regular
Original poster
Jul 27, 2012
163
5
-It was on a unit that already sold, however I have another two 2013 13 inch retina mbp that are up next for coating removal. Its just glass under the coating, and it its not even noticeable its missing once the coating is removed. Its certainly more reflective but better than having scratches all over the place - I'll take some photos when I am in the office tomorrow.

-I want to try and develop a less time consuming method to remove the coating, it seems the best cleaner I have around and tested is SprayWay - however I want to try just straight ammonia or windex. The way I removed it was by using an abrasive side of a sponge to score/scratch the coating then follow up with microfiber and cleaner with a whole ton of elbow grease! I recommend starting at the edges then working your way in, also with the display assembly removed from the system if at all possible to make it easier. If anyone wants to try other cleaners/chemicals do so! Remember its just normal glass underneath the coating! The goal is to remove it so lets get the best chemical to do so!

-I am thinking "n-hexane" or hexane based isomer breakdown cleaner would be appropriate but I do not have access to any! If you have it or have access to it DO NOT just go applying it all over!!! It will destroy all glue in display assembly if it gets in unintended areas!!
I believe some people even use Listerine to remove it.

 

GoofyCyborg

macrumors regular
Sep 23, 2013
102
40
Wales, UK
I was on to live chat this morning regarding my Early 2015 13" MacBook Pro that I purchased direct from Apple back in April 2015 as it has this issue. They wouldn't let me send it in for repair as there is no option to do so apparently. I have to take it to an Apple store (there isn't one near me) and they have to process the repair! I'm booked in for 11.45 Monday... So I'm going to be out of pocket regarding train fare and a days wages. Oh, I also have a keyboard imprint in the middle of the screen!
 

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MacNut

macrumors Core
Jan 4, 2002
21,619
7,859
CT
I don't think the new machines are nearly as bad as the older models. If I bought a reflective screen 5 years ago it would have driven me nuts. This screen on my 18' isn't all that noticeable at all.
 

csurfr

macrumors 68020
Dec 7, 2016
2,294
1,678
Seattle, WA
The middle row of the keyboard on my 2018 started to leave a line in the display. Hoping it will be replaced while it is in for repair for these T2 issues.

I carry it daily, but nothing in my bag puts pressure on it, and I always face it with the display pointing “in” if you will.
 

puma1552

Suspended
Nov 20, 2008
5,559
1,919
You guys need to get a Radtech microfiber protector to go in between the keyboard and screen.

I was a little hesitant to put one on my new 2015 because quite frankly I didn't/don't know if the keys even touch the screen with the lid shut so maybe I have nothing to worry about (at least at home on the desk when there's no pressure on the lid, I'm sure when I carry it and squeeze it into its sleeve they may/do) and maybe by putting one in there when the laptop is on the desk, I'm now having something touch the screen when there otherwise may not be. But, 2 months in with the Radtech in there every single time the machine is shut, and my screen is flawless so it doesn't seem to be hurting anything.
 

GoofyCyborg

macrumors regular
Sep 23, 2013
102
40
Wales, UK
You guys need to get a Radtech microfiber protector to go in between the keyboard and screen.
No, Apple need to stop producing flawed hardware at inflated prices.

In all the years I have been using laptops, never ever have I encountered an issue where a keyboard imprint has been left on a screen. I can wipe my MacBook Pro 2015 screen with nothing more than the microfiber cloth that Apple supplied with the device and the coating smudges and comes off in places.
 
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