Are you supposed to tip Apple store employees?

Discussion in 'iPhone' started by SashaFierce, Mar 14, 2011.

  1. SashaFierce Guest

    SashaFierce

    Joined:
    Aug 18, 2009
    #1
    I've been to the Apple store Genius Bat on numerous occasions because of problems I've had with my MacBook's, iPods, and iPhones. I am just blown away by how excellent Apple customer service is, however I always leave the store feeling guilty because I don't now if I should have tipped the person who helped me with my device.
     
  2. Small White Car macrumors G4

    Small White Car

    Joined:
    Aug 29, 2006
    Location:
    Washington DC
    #2
    I have never heard of anyone doing this.

    Someone may come in here and tell a story of doing it, but I think it's probably very rare.
     
  3. ucfgrad93 macrumors P6

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
  4. b166er macrumors 68020

    b166er

    Joined:
    Apr 17, 2010
    Location:
    Philly
    #4
    I have never worked in an apple store, but I would be willing to bet that they are trained to not accept tips.
     
  5. vincenz macrumors 601

    vincenz

    Joined:
    Oct 20, 2008
    #5
    Even if you offered, they would probably have to say no.
     
  6. AndrewR23 macrumors 68040

    Joined:
    Jun 24, 2010
    #6

    If they arent offering food, then no.

    joking but I never would.
     
  7. iVoid macrumors 65816

    Joined:
    Jan 9, 2007
    #7
    They ARE selling fresh new Apples to people. :) :)
     
  8. Interstella5555 macrumors 603

    Interstella5555

    Joined:
    Jun 30, 2008
    #9
    Are you...kidding? No, they're doing their job at the level they should be. If you really want to do something, as for a manger and tell them that whoever helped you did a great job.
     
  9. kellen macrumors 68020

    kellen

    Joined:
    Aug 11, 2006
    Location:
    Seattle, WA
    #10
    I offered one of them 100$ since he replaced my 3GS after I dropped it. I was all ready to pay the 200$ fee since it was my fault and he just said don't worry, it's on the house. I offered him 100$, but he said no. I then offered to buy the genius bar workers all coffee, but he again declined.

    But for good service? Kind of out of the ordinary. But heck if you feel like it, go for it.

    One time a patient tried to tip me after I sewed up his leg with twenty stitches. I was flattered, but didn't accept. Still felt good and makes a great story.:mad:
     
  10. Apple OC macrumors 68040

    Apple OC

    Joined:
    Oct 14, 2010
    Location:
    Hogtown
    #11
    probably against company policy ... reason being is ... each Genius has the choice to offer service that is not covered under warranty.

    If clients were then tipping cash ... you see where this is leading

    so the answer is no ... offer them a hug :cool:
     
  11. Howdr macrumors regular

    Howdr

    Joined:
    Dec 18, 2010
    #12
    Hmm how about this tip "Green poison working well to JB 4.2.1 untethered"
    Money no,
    good customer service is normal ( I would hope)
     
  12. saberahul macrumors 68040

    Joined:
    Nov 6, 2008
    Location:
    USA
    #13
    They are not allowed to accept it; I requested to provide a small tip to an employee when I got my iPad from them but he said they cannot accept it as "this is not a restaurant."
     
  13. neko girl macrumors 6502a

    neko girl

    Joined:
    Jan 20, 2011
    #14
    Yes, always tip the stylist 15%.
    No, don't tip the owner of the salon.
    Okay John?
    Right?
    Got it.

    [​IMG]
     
  14. Annerz macrumors regular

    Joined:
    Feb 15, 2011
    Location:
    New Jersey
    #15
    They'd probably get in trouble if they took it and a manager found it.
     
  15. PatrickCocoa macrumors 6502a

    Joined:
    Dec 2, 2008
    #16
    Cultural Question

    I'd be interested in where (what culture) SashaFierce if from. I've never heard of tipping Apple Genius Bar workers, or any workers at retail electronics stores. The thought had never crossed my mind until about five minutes ago, when I read SashaFierce's comment.

    In my culture (midwestern USA), you only tip people who touch you or your food.

    OK, and cab drivers.
     
  16. iMaconApple macrumors 6502a

    Joined:
    Jun 30, 2009
    Location:
    Sunny Diego
    #17
    when apple stores starts to sell drinks then tip them:D
     
  17. ucfgrad93, Mar 14, 2011
    Last edited by a moderator: Mar 14, 2011

    ucfgrad93 macrumors P6

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #18
    Agreed. This is the best thing you can do.
     
  18. Goldfrapp macrumors 601

    Goldfrapp

    Joined:
    Jul 31, 2005
    #19
    I didn't know it was hard for some to figure out at what kinda places one should tip.

    Tip:
    Taxi drivers
    Waiters
    Shops/delis with tip boxes

    No tip:
    Corporate stores
    Post offices
    Pharmacies
    Supermarkets
    Hospitals
    DMV
     
  19. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #20
    Exactly.
    They're not allowed to receive tips or any kind of money for their service.
     
  20. Moyank24 macrumors 601

    Moyank24

    Joined:
    Aug 31, 2009
    Location:
    in a New York State of mind
    #21
    I've never even thought about tipping them. Not any more than I would think about tipping a salesperson at a store who helped me find clothes or shoes...
     
  21. rdowns macrumors Penryn

    rdowns

    Joined:
    Jul 11, 2003
    #22
    It depends on whether or not they loaded good porn onto my device. :rolleyes:
     
  22. SL4VE macrumors 6502

    Joined:
    Aug 19, 2010
    #23
    in the UK it is against the law to accept tips... (within such a retail organisation... retail ethics more than proper law)
     
  23. Interstella5555 macrumors 603

    Interstella5555

    Joined:
    Jun 30, 2008
    #24
    Well, considering they probably dropped it in water and then covered it up before they took it in....
     
  24. NikeTalk macrumors 6502a

    Joined:
    Apr 5, 2010

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