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AT&T Activates MMS Functionality for U.S. iPhone Users

RoadconeTuning said:
#*06# resulted in "Error performing request Unknown Error"
Click to expand...

Ditto. Same thing on my end. I am going to wait 3 more days (that's all I have left of work) and then with the free time, reset the phone to defaults and start over. Since work is paying for my phone, I need to get a new account setup to transfer it back to me. So, I guess, from there I'll start fresh as well.

I hope all goes smoothly.. I really wish it wasn't AT&T but they have been "OK" so far.
 
greatdecay said:
Okay... update... just got off the phone with AT&T... the first customer support person tried the previously mentioned fixes, they didn't work, and they forwarded me on directly to tech support. I talked with a really helpful guy who just reconfirmed all that we'd done... and we found the culprit. if you hit #*06# on your keypad, it gives you some sort of internal AT&T routing ID (forgive me for my ignorance...) anyhoo, that number didn't match up with the number that AT&T had in their system... the number in AT&T's system was that of a 2G iPhone. Like I was guessing before, I'm pretty sure this is because I first opened my AT&T account with a first gen (2G) iPhone, and then in March upgraded to the 3G. I guess the AT&T system never updated properly...

Anyway, the tech guy escalated my case to the west region tech office, and I'm supposed to get a call back/resolution by the 30th at the latest. (although he said that 24-48 hours was more likely) This isn't an isolated case, as he also mentioned that he'd handled 12 of the same problems in the past 4 hours...

So, in summary, if you already have MMS working fantastic... If not, and you're getting the 90% and then failure thing, give AT&T a call & best of luck...
Click to expand...

Can you post the correct routing ID for us to reference?
 
jaw04005 said:
I can send MMS messages to friends on AT&T, but for whatever reason MMS messages don’t make it to my Verizon (previously Alltel) friends. :mad:
Click to expand...

I think I heard that MMS from outside are filtered by some wireless vendors.
Verizon maybe filtering MMS that comes from AT&T.
 
finally working

at&t 6.0 fw 3.01 jb-- after getting the red exclamation point for failure to send for a day and a half I found a useful tip to reset all settings and now i'm able to send and receive mms with no problems :D
 
Attempted my first MMS photo send over my lunch break this morning to someone on Verizon, received word back a minute later that they received it. I guess I'm a happy camper. :)
 
I just spoke with ATT Tech Support. He said there was an issue with my phone not registering correctly on their network. He had me go into Settings > General > Reset > Reset Network Settings

WARNING: This will reset your WiFi connections, so be prepared for that.

Another option would be to remove your simcard and put it in another iPhone. That will force the card to reregister. You can then switch it back to your device and it will force the registration again.


-A Happy MMS'er
 
I have a question.

I had trouble yesterday with my phone acting up so I did a restore to when I first received it. Then I restored it from one of my backups.

Once I did that I could not see the little camera next to my txt message. I check the verison of ITunes and update to day on 9.0.1.8

In my about too I see

Verison 3.1
Carrier At&t 5.5

How can I get my little camera back in my txt. When it first came out it was working fine.

Any advice would be good. :(
 
iphoneg33k said:
I have a question.

I had trouble yesterday with my phone acting up so I did a restore to when I first received it. Then I restored it from one of my backups.

Once I did that I could not see the little camera next to my txt message. I check the verison of ITunes and update to day on 9.0.1.8

In my about too I see

Verison 3.1
Carrier At&t 5.5

How can I get my little camera back in my txt. When it first came out it was working fine.

Any advice would be good. :(
Click to expand...


Okay I figured it out. Once you reset your phone you have to go back into your setting for "messager" and turn on MMS message. Thats why I couldn't see the little camera...
 
*#06# gives you your phone's IMEI number. International Mobile Equipment Identifier.

This is the phone's serial number and this code is standard on all GSM handsets - every last one HAS to respond to *#06# with IMEI.

Normally, IMEI shouldn't matter. IMEI is used to identify and (in other countries) ban stolen handsets. It shouldn't really have anything to do with MMS. This makes me wonder WHY AT&T needs the correct IMEI in their system to allow MMS. What trickery are they pulling and why bother? To make sure people can't SIM swap to another iPhone without telling AT&T? To make sure people can't use MMS on an unlocked iPhone on a plan for a different type of phone?

That makes no real sense...
 
greatdecay said:
Okay... update... just got off the phone with AT&T... the first customer support person tried the previously mentioned fixes, they didn't work, and they forwarded me on directly to tech support. I talked with a really helpful guy who just reconfirmed all that we'd done... and we found the culprit. if you hit #*06# on your keypad, it gives you some sort of internal AT&T routing ID (forgive me for my ignorance...) anyhoo, that number didn't match up with the number that AT&T had in their system... the number in AT&T's system was that of a 2G iPhone. Like I was guessing before, I'm pretty sure this is because I first opened my AT&T account with a first gen (2G) iPhone, and then in March upgraded to the 3G. I guess the AT&T system never updated properly...

Anyway, the tech guy escalated my case to the west region tech office, and I'm supposed to get a call back/resolution by the 30th at the latest. (although he said that 24-48 hours was more likely) This isn't an isolated case, as he also mentioned that he'd handled 12 of the same problems in the past 4 hours...

So, in summary, if you already have MMS working fantastic... If not, and you're getting the 90% and then failure thing, give AT&T a call & best of luck...
Click to expand...

Looks like people in the At&T west region tech office finally did their magic to my phone... about an hour ago a flurry of MMSs started spouting out of my phone... (countless at&t text sms as well as the one I had my friends send me on sunday)... Very happy that the wait ended up only being about 24 hours... much less than the 3 days that AT&T said it might take.

Best of luck everyone else! (I'm off to enjoy my newfound iphone mms-ness)
 
markie said:
*#06# gives you your phone's IMEI number. International Mobile Equipment Identifier.

This is the phone's serial number and this code is standard on all GSM handsets - every last one HAS to respond to *#06# with IMEI.

Normally, IMEI shouldn't matter. IMEI is used to identify and (in other countries) ban stolen handsets. It shouldn't really have anything to do with MMS. This makes me wonder WHY AT&T needs the correct IMEI in their system to allow MMS. What trickery are they pulling and why bother? To make sure people can't SIM swap to another iPhone without telling AT&T? To make sure people can't use MMS on an unlocked iPhone on a plan for a different type of phone?

That makes no real sense...
Click to expand...

Because a lot of 3G/3GS users still have their 2G IMEI number in AT&T’s system, which causes MMS to be off. They have to go in and change that out for the correct IMEI so MMS can be turned on. I’ve seen a lot of people have that problem. How? I have no idea. lol.
 
Tried the Reset Network Settings on my iPhone 3G (j/b 3.1). No joy. I got the TXT from AT&T, saying MMS was now available. However, iTunes 9 finds no carrier update when I check. Guess I have to call AT&T...darn. :(
 
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