done everything suggested so far. don't want to switch sim cards as i've inputted the new sim on the att activation page. have had no service on my 6 for well over 2.5 hrs
Sounds exactly like me. Glad to know I'm not the only one.
FYI I just got off the phone with ATT. They had me confirm IMEI #, reset network settings, reboot phone, etc. Nothing worked. Rep offered to call me back later and said "it's probably because our network is busy today".
So if I have an iPhone 5S I can just take the sim out, slap it in the iPhone 6 and that's it? What happens when you plug it in to the computer? No activation?
I can't do mine until tomorrow because I have a wedding to go to after work. At least it got delivered today. Things will be a little more calmed down tomorrow anyway!!!
I just chatted with ATT customer service and they were able to activate the phone. The ATT agent said something about the IMEI/ICCID numbers on my new phone not matching what they had in their system and corrected it on their side.
The phone activated after a restart and the agent tested call, text, and voicemail. Voicemail took a few minutes to start working after activation.
I wish I would have tried activating it before I restored from my iPhone 5 backup. It's slooooooowly installing all the apps from iCloud so I don't want to restart it. Probably once I restart it will be activated.
My iPhone 5 was deactivated during the shipping of my 6+, because somehow the 6+ SIM got activated and I had to get a new SIM a couple of day ago from AT&T. And as expected when I turned on the 6+ it never got service. I just swapped my SIM from my 5 and I was good to go.
if I take my sim out of my iphone 5 and put it in my iphone 6 can I use the sim that came in my iphone 6 to put back in my iphone 5 and activate that sim on another line?
Tried to activate around 1:30 EST. Been waiting and decided to reboot phone. Works fine on startup. AT&T iPhone 6. Still never received confirmation email from at&t that iPhone was activated.