The activation line said to wait 5 minutes. We waited 6, turned it on, and it (wife's 6) had service.
Got a tip for us?
Let us know
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AT&T Activation how long is it taking?
- Thread starter planetgirth
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What activation line? All I have is online link and that does not seem to be working for me. Thanks.
calling in is the best option. my phone was in "park" and after confirming my IMEI and a restart, i was good to go!
866-895-1099. Just need the phone number (duh), billing zip, and last 4 of ssn.
Waiting for Activation? Just try rebooting
Thanks for the tip. I waited for 1/2 hour and then based on your suggestion, I rebooted the iPhone 6 and it worked. Haven't received any email from AT&T so far.
Thanks for the tip. I waited for 1/2 hour and then based on your suggestion, I rebooted the iPhone 6 and it worked. Haven't received any email from AT&T so far.
I'm in the same boat...going on two hours now, but luckily my iPhone 5 is still active.
Thanks for the phone number. That worked for me and in 5 minutes the phone was activated and running. Much better than using the online thing they wanted you to use.
Been waiting over 2 hours on activation, my old phone has been on no service since I started the activation, so I can't even call premiere! Thanks again AT&T
Thank you! This did the trick for me. Was waiting for over 2 hours and nothing, this fixed it in a couple of minutes.
reset worked for me
I waited a couple of hours but no luck, "no service." After about an hour or less, my old phone disconnected and said "no service." An hour or so later, still no luck with the new phone. Saw this thread, reset the new phone and bam! Service.
I waited a couple of hours but no luck, "no service." After about an hour or less, my old phone disconnected and said "no service." An hour or so later, still no luck with the new phone. Saw this thread, reset the new phone and bam! Service.
Thanks for posting this. Waited two hours and still nothing until we called this number.
Still waiting for activation after 45 min..
Still waiting, I turned off my old phone before I began, and it's been off. I've rebooted my new iphone 6 twice....looks like I'll just need to be patient, all that rebooting X [#of users] is probably not helping the system all that much either
Still waiting, I turned off my old phone before I began, and it's been off. I've rebooted my new iphone 6 twice....looks like I'll just need to be patient, all that rebooting X [#of users] is probably not helping the system all that much either
Dial that number folks
I was waiting 45-60 min after doing all the steps, called that number and it was working within 3 minutes!!!
Thanks all!!
I was waiting 45-60 min after doing all the steps, called that number and it was working within 3 minutes!!!
Thanks all!!
Thanks for posting this. Waited two hours and still nothing until we called this number.
You're all welcome
It's funny - this number came in an email from AT&T. It looked sort of like a generic "thanks for getting a phone from us" type email. Almost spammy. Except there were activation instructions in it (including a separate process to take if you were upgrading based on someone else's eligibility).
But it seems like a lot of people didn't get the email. My cousins didn't and had the same frustrations.
Didn't work for me. Had to go to my local AT&T store and get a new SIM card. They said my nano sim that was installed at the factory was "damaged". When they opened the SIM card slot you could see a very obvious fingerprint on the gold chip. So basically whoever the "SIM card installer" was that day wasn't wearing gloves. Should I call Apple and demand a leather case for my inconvenience since I wasted 5 hours of my time yesterday on this? (Sort of kidding sort of not here).
Just a heads up
When I got my 6 Plus I moved my sim card from my 5 to it before turning it on, and when it was all set up, and I had no service. Tried restarting, restoring, to no avail. Went to the AT&T store this morning and they told me that when i activated the phone, even though the old sim was in it, the new sim activates and cancelled out the old one. I got back home, popped the new sim into it, and I was ready to go.
When I got my 6 Plus I moved my sim card from my 5 to it before turning it on, and when it was all set up, and I had no service. Tried restarting, restoring, to no avail. Went to the AT&T store this morning and they told me that when i activated the phone, even though the old sim was in it, the new sim activates and cancelled out the old one. I got back home, popped the new sim into it, and I was ready to go.