Setting up for failure
Wow, does AT&T not get it? They need to improve their speed and system fast. Other companies are just waiting to have a better and faster system.
Up until a week ago, I did not realize how poor AT&T's service was in some areas of the country. Where I am at AT&T is better than Verizon, but not by much. I've travelled all over the country and had some spoty coverage, certainly a lot of 3G holes, in New York and some other large cities but had really good coverage in ones like Dallas. Generally speaking, my phone and texting coverage was just fine only hurt with Edge vs 3G.
Last week I visited Phoenix, AZ. The service for AT&T was so poor I wanted to go and get a Verizon phone right away. Not only did I have poor 3G coverage, I had very poor talk and text coverage! I could literally be OUTSIDE in an open area have decent if not really good bars, walk 2 feet away and totally drop the call then have no bars.
It was so frustrating, I thought perhaps my phone was going bad. I asked everyone I could who had a cell - who are you with and does AT&T coverage suck here in Phoenix? The resounding answer was Verizon and YES!
I can now totally understand if this coverage exists in such a large city like the greater Phoenix, AZ area how bad it must be in others. I am thankful to be back in a place where at least my cell phone works but AT&T - the map issue is BIG. You can't wait two years to upgrade speed OR your coverage!
Areas in Phoenix where I tried my phone: across the street from a relatively new Apple store in Scottsdale, in the Mill District, in the ASU campus, Glendale,at the University of Phoenix stadium (wow talk about bad here), Happy Valley, Tempe and Mesa.