They are doing the bare minimum to try matching with least amount of effort....
I tried to like at&t...but this is ridiculous.
I tried to like at&t...but this is ridiculous.
Customers stay with Verizon and AT&T because of the coverage; it is that simple. T-Mobile still has a long way to go in that crucial area.
I very much doubt that, since his data stash idea will gain him 0 new customers as others will just do the same.
He's in it for his stockholders and company... his ideas, while changing the industry isn't helping his company as much as you'd think, since now his competitors do the same thing, so people either don't bother changing, or they come back once they realize t-mobiles network is inferior.
Customers stay with Verizon and AT&T because of the coverage; it is that simple. T-Mobile still has a long way to go in that crucial area.
I don't understand how people can seriously defend AT&T. I fully understand sticking with them for the purpose of signal quality, but how on earth are people in here justifying their business practices? As if we're supposed to be grateful for a half-hearted effort to follow T-Mobile just so the marketing gurus have something to put in advertisements.
For years, people complained about the way that cell carriers did business. But now that one of the carriers is legitimately shaking things up... nickel and diming customers is suddenly okay? We as consumers deserve to be deceived and overcharged, in that case.
I'm not saying that this dude is in the right for claiming theft of data- but I surely understand his frustration.
I think all of these analogies (Milk, Cable Company, etc.) in opposition to the quoted comment above are flawed in their comparison to Data Overages.
Data is not a physical or finite resource like milk that naturally spoils over time - the only reason why data would 'spoil' is because ATT automates it to do so at the end of the month. Come on...this is the digital world we live in. Bad analogy.
Complaining about not watching your unlimited cable television for the days you paid for is also a stretch. If we had unlimited mobile data and were still claiming they were stealing from us what we didn't use, then yes, maybe this analogy would fly. Otherwise you're comparing apples to oranges-Bad analogy.
If you guys wanna defend the mobile phone providers for how they run things that's fine- just don't do it with crappy analogies. The only valid reason why providers should be defended is because the user agrees to their terms by subscribing to them.
Here's the analogy you're all looking for: They own and maintain the roadway we'd like to access.
They make the rules.
They could switch to a completely metered billing system where you paid a set amount per megabyte used (Plus, go back to charging by the minute for calls.) This would save the casual users a lot of money, which would then be collected from the heavy users. Ten GB of actual data used is going to cost more to the customer than ten GB of potential use (where the actual usage may only be 8GB).Regarding the whole 'AT&T is stealing from me' attitude...
In reality what you are doing is paying for the RIGHT to use UP TO nGB of data for a fixed price. You're not buying the data per se.
I don't care. TMobile is better and cheaper. I will be switching once my wifi is in place.
Clearly T-Mobile is not better if you can't switch until you have wifi at your place, because if you need wifi to switch, that must mean their coverage at your house is pretty bad.
When are the phone companies going to stop stealing from us?
I buy 10Gb of data in a month, at a price that is far higher than in many other countries. If I use only 7Gb, they simply steal the data I paid for.
![]()
Underwhelmed by this.
AT&T is really trying to get everyone to use less data: If you use less this month, then you have something put aside for next month - just in case. You're being prudent. Good customer! Pat on the back for you!
Of course, your "rainy day fund" expires each month, so you have to perpetually stay well under your monthly limit to be safe from overages. Clever.
I'm still hanging onto my "unlimited" plan (ie. 5gb throttle plan) for my dear life. I have a bit of jealousy about data rollover. This would have convinced me to just keep this plan had they enabled it for us too! But, you're absolutely right, my bill runs about $65 after taxes and fees and that is with subsidy, no monthly phone cost added on top, so I can't switch to Mobile Share or NEXT!
When are the phone companies going to stop stealing from us?
I buy 10Gb of data in a month, at a price that is far higher than in many other countries. If I use only 7Gb, they simply steal the data I paid for.
The next month I use 11Gb, and they hit me with an overage charge. Even if I only used 1Gb a month for a year, and they have stolen 108Gb from me, they will still charge me extra if I go even a Kb over on the 13th month.
It is a disgusting practice, and this move by AT&T is one step ahead of literally the least they could do.
So how about they announce they are not going to steal anymore? A fair price for a decent service, and if I pay for it, I get to keep it until I use it.
![]()
It's like at&t doesn't want to implement this feature but needs to do something about T mobile.![]()
I know, right!
I bought an all you can dinner at Olive Garden on Monday and when I came back the next day, they told me I needed to pay again to eat more then next day! Oh, the humanity!
fat: mad: constipated: mad: mad: full: fat: mad
the way I see this new feature is that.
1) NO BENEFITS, for those that don't go over their data.
2) people that are sometimes go over their data, this is where they see this kicking in, saving them that 10-15$ over charge per GB.
example. 1st month - Family A uses 9gb of 10 gb = 1 gb roll over.
2nd month - Family A uses 10.5 gb = Phewww awesome no overage charge (1gb roll over saved them)
3rd month - Family A uses 10.5 gb = Overage charge hits
4th month - Family A has a family meeting and talks about being careful about using the data.
So overall, it does help the consumers abit. hey we take whatever we can take right
T-Mobile coverage is improving. Have you tried their coverage lately, or just retelling old news? Perhaps customers stay with Verizon and AT&T because of a mistaken belief that T-Mobile's network has significant less coverage than those two large companiesI don't know for sure. I just have anecdotal evidence in the past week or so of driving around with an iPhone 5 with T-Mobile and so far so good on coverage.
T-Mobile coverage is improving.
When are the phone companies going to stop stealing from us?
I buy 10Gb of data in a month, at a price that is far higher than in many other countries. If I use only 7Gb, they simply steal the data I paid for.