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I feel like the way AT&T did it was that when the orders started coming in in massive amounts, their system kind of throttled the amount of orders it would process. That's why some people ended up getting their confirmation email really quick and others really late and from what I was told, your queue in line doesn't start until they process your order and you get a confirmation email. This is what they said about my order, which I put in at 2am PST on the 12th but then changed to the 17th when they said my order didn't process and had to re-do it.
 
No. apparently when att says "first come, first serve", they mean it in the backwards way.

I totally agree with that, and I believe they owe people an explanation at least on how they process their orders. I read somewhere else in the thread about it but that's not first come first serve. That's BS IMO
 
Oh - what's this PDF everyone is talking about? I have premier but haven't gotten any emails since my initial order which didn't have a pdf
 
So on saturday evening I got this email from premier for my 6+ 64g SG:

We shipped your recently placed AT&T Premier order.
Order ID Number: 10101189******

Kept checking the premier website and it was saying Preparing to Ship, then on Monday it changed to just Shipped under the status where the Pre-Order cancel button used to be. At&t also charged me the tax for the phone $59.50.

But alas, NO TRACKING NUMBER. So today I go to the att wireless site instead of premier and check and it still says preparing to ship for 10/2. My question is has anyone been charged the full tax amount and NOT had a shipping conformation? I'm holding out hope that since I got the email on saturday and it changed to shipped on Monday that it actually did go out (ive seen other webpages showing phones left china on monday) and I just didn't receive the tracking number.

Has ANYONE else got a shipping conformation email but no tracking number?

Mine is wierd...I had placed my premier order and got a 101...I called customer service and got through after an hour of waiting. They ended up resubmitting my order and Gave me a new confirmation with the K00....After hanging up with them my card was charged for the taxes as well but have yet to receive any update. When i check the website it shows preparing to ship on 11/9!!!!!
 
I never received any PDF either.. someone care to enlighten us a bit more on this "pdf?"

ATT send an email entitled thank you for your order shortly after you placed your order. At the bottom of that email is a PDF that is your retail agreement with them. It is time stamped at the bottom of the page and that is the exact time your ordered processed.
 
I never received any PDF either.. someone care to enlighten us a bit more on this "pdf?"

its the new sales agreement
CREDIT SALE CONTRACT /RETAIL INSTALLMENT CONTRACT/RETAIL INSTALLMENT
OBLIGATION/RETAIL INSTALLMENT SALE AGREEMENT - SUBJECT TO STATE REGULATION
 
ATT send an email entitled thank you for your order shortly after you placed your order. At the bottom of that email is a PDF that is your retail agreement with them. It is time stamped at the bottom of the page and that is the exact time your ordered processed.

Thanks for that. I had never even looked at the attachment LOL. But mine is "signed" at 11:56pm PT on 9/11 and still no sign of my tracking information. 128gb SG 6+.
 
ATT send an email entitled thank you for your order shortly after you placed your order. At the bottom of that email is a PDF that is your retail agreement with them. It is time stamped at the bottom of the page and that is the exact time your ordered processed.

Maybe I'm missing a link but there's no PDF attached to my email. I got the email at 4:05am EST ordered at 3:01 EST.

interesting
 
Maybe I'm missing a link but there's no PDF attached to my email. I got the email at 4:05am EST ordered at 3:01 EST.

interesting

I didn't either. But my daughters iphone 6 went thru because I have shipping on it for tomorrow. I just don't see a status change for my plus.
 
Maybe I'm missing a link but there's no PDF attached to my email. I got the email at 4:05am EST ordered at 3:01 EST.

interesting

I don't have any attachment either.

128 6+ Gold
Ordered 2:55 EDT, Email confirmation 3 am EDT, "Thank you" email 6:35 a.m.
Still showing 10/2-10/11 ship date
In New Jersey
 
If you did AT&T Next, there should be an attachment for the contract with monthly price. Second page, bottom right, has the time stamp. For me it's in UTC. I pre-ordered before midnight, but the timestamp on the PDFs is just after 1am.
 
SG 16GB, signed PDF converts to 2:03am CST, still not shipped. In loosely following these threads, I've only come across one or two other people with the same configuration as me out of the hundreds of responses I've read. I'm going to assume that the 16GB SG 6+ is a rarity that Apple is holding mostly for its own online and physical stores.
 
If you did AT&T Next, there should be an attachment for the contract with monthly price. Second page, bottom right, has the time stamp. For me it's in UTC. I pre-ordered before midnight, but the timestamp on the PDFs is just after 1am.


I went for another two year contract. Got it. Thanks!
 
Guys, I just posted on the other iPhone thread.

Just got an email confirmation just now from att with tracking for tomorrow delivery by 3 pm.
I have a 128GB 6 plus silver that I ordered through Premier at 8 am cst on Frida and had not had any movement since then. My original dates were 10/13-10/22 btw. So DON'T CANCEL! obviously those dates are not accurate.

Thanks,
Neurobit
 

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If you did AT&T Next, there should be an attachment for the contract with monthly price. Second page, bottom right, has the time stamp. For me it's in UTC. I pre-ordered before midnight, but the timestamp on the PDFs is just after 1am.

Thank you for this. I was worried something was wrong but since I did a 2 year I didn't have the next agreement attached.

----------

Guys, I just posted on the other iPhone thread.

Just got an email confirmation just now from att with tracking for tomorrow delivery by 3 pm.
I have a 128GB 6 plus silver that I ordered through Premier at 8 am cst on Frida and had not had any movement since then. My original dates were 10/13-10/22 btw. So DON'T CANCEL! obviously those dates are not accurate.

Thanks,
Neurobit

Good to know there is still a chance...hopefully I get an email today!
 
If you did AT&T Next, there should be an attachment for the contract with monthly price. Second page, bottom right, has the time stamp. For me it's in UTC. I pre-ordered before midnight, but the timestamp on the PDFs is just after 1am.

Ahhh, I did not do NEXT, just upgraded my plan and stayed unlimited data
 
Guys, I just posted on the other iPhone thread.

Just got an email confirmation just now from att with tracking for tomorrow delivery by 3 pm.
I have a 128GB 6 plus silver that I ordered through Premier at 8 am cst on Frida and had not had any movement since then. My original dates were 10/13-10/22 btw. So DON'T CANCEL! obviously those dates are not accurate.

Thanks,
Neurobit

That's awesome news! Jelly that you ordered at 8am and still getting it tomorrow. So green with jealousy. :)
 
Guys, I just posted on the other iPhone thread.

Just got an email confirmation just now from att with tracking for tomorrow delivery by 3 pm.
I have a 128GB 6 plus silver that I ordered through Premier at 8 am cst on Frida and had not had any movement since then. My original dates were 10/13-10/22 btw. So DON'T CANCEL! obviously those dates are not accurate.

Thanks,
Neurobit
did they recharge your card?
 
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