AT&T Confirmation Email yet?

CosmoPilot

macrumors 65816
Original poster
Nov 8, 2010
1,422
84
South Carolina
Due to Apple being so slow, I ordered one phone from AT&T. They said they'd send an email confirmation, but haven't gotten one yet.

Apple app opened up and I ordered my second one with no problems....got the email from Apple immediately.

Went back to AT&T to check my order status and it says, unable to locate your order status.

So my question is, has any that ordered from AT&T's website get an order confirmation yet?
 

jomirrivera

macrumors 6502
Mar 15, 2011
348
23
Due to Apple being so slow, I ordered one phone from AT&T. They said they'd send an email confirmation, but haven't gotten one yet.

Apple app opened up and I ordered my second one with no problems....got the email from Apple immediately.

Went back to AT&T to check my order status and it says, unable to locate your order status.

So my question is, has any that ordered from AT&T's website get an order confirmation yet?
Nothing yet, but I have the pending transaction on my cc.
 

Powrie

macrumors 6502
Sep 14, 2012
270
1
I got a Confirmation Email right after I placed the Order, then about 15 mins later they gave me an order status email that says its shipping on the 19th.
 

bcooln

macrumors regular
Oct 1, 2012
167
0
Florida
i'm on the same boat with you, i just went back to apple and order one instead, so i guess if the att order went through, i will just call them back tomorrow and cancel it
 

ZBoater

macrumors G3
Jul 2, 2007
8,307
1,016
Sunny Florida
I placed my order on AT&T and got no confirmation. So when the Apple Store came up I ordered it there. It still showed me eligible so I bought it and got a confirmation email from Apple. I'm still waiting to hear from AT&T. I wonder when they'll figure I ordered twice.
 

penajmz

macrumors 68040
Sep 11, 2008
3,750
3,868
New York City
I placed my order on AT&T and got no confirmation. So when the Apple Store came up I ordered it there. It still showed me eligible so I bought it and got a confirmation email from Apple. I'm still waiting to hear from AT&T. I wonder when they'll figure I ordered twice.
Same situation which sucks, but hopefully can simply cancel AT&T order.
 

Downs2011

macrumors regular
Mar 7, 2013
158
12
Maryland, USA
Due to Apple being so slow, I ordered one phone from AT&T. They said they'd send an email confirmation, but haven't gotten one yet.

Apple app opened up and I ordered my second one with no problems....got the email from Apple immediately.

Went back to AT&T to check my order status and it says, unable to locate your order status.

So my question is, has any that ordered from AT&T's website get an order confirmation yet?
SAME THING!!!! I order one for me and my wife from AT&T for the same reasons and never got anything so I was concerned enough to try on the Apple app again and ordered 2 more!! So I know for sure I'm getting 2 on 9/19 but i'll have to cancel the AT&T ones i guess. There's seemed to be the fastest but still has a ton of bugs in the background.
 

FSUSem1noles

macrumors 68000
Feb 23, 2006
1,622
16
Ft. Lauderdale
Finally got through on the AT&T site at about 3:25am for a 6 +, But alas' no email, there is a $1.00 charge on my AMEX but that's all I have to show for it, my gut is telling me I'm going to get screwed.
 

benji.e

macrumors newbie
Sep 18, 2012
14
0
I ordered through AT&T as well. 2 phones. Have confirmation numbers for both, but no email(s). I do have pending authorizations on my CC.
 

pheenix11

macrumors regular
Jul 13, 2010
105
9
Same here, ordered a few minutes after 3am. Two iPhone 6, 64Gb. I have two pending $1 authorizations on my credit card but no confirmation email yet.
 

bcooln

macrumors regular
Oct 1, 2012
167
0
Florida
i tried to check the order status, there is nothing show up, they told me i have no order current, i guess have to wait till the morning and call att
 

ZBoater

macrumors G3
Jul 2, 2007
8,307
1,016
Sunny Florida
Same situation which sucks, but hopefully can simply cancel AT&T order.
I'm hoping. I ordered two phones (his and hers) in two separate transactions at Apple. Only mine is potentially duplicated. The two AppleCare charges went through already, so I'm hoping the Apple orders ship.
 

gonzalo12345

macrumors member
Sep 14, 2012
72
7
ordered thru AT&T around 2:05 Central no email yet, went thru the app store on my iPad and i got it ordered with an immediate email confirmation for the 19th from Apple . I got a 128GB Space Grey iPhone 6. its 3:27 and still no email from At&t
 

CosmoPilot

macrumors 65816
Original poster
Nov 8, 2010
1,422
84
South Carolina
Well, I know AT&T has my order due to the CC pending $1.

Apple sent an email immediately for my wife's. I can't for the life of me figure out why Apple waited until 3:20ish to open up the stores. Don't they know that drives people to their carriers for ordering?

Anyway, one will get here on the 19th for sure...the other (AT&T order) will hopefully get here on the same day...if not...lesson learned.
 

pooleman

Suspended
Jan 11, 2012
1,768
418
Eastern CT
You can't. You either return one or open a new line.
I ordered through AT&T and also through Apple. I ordered using the same subsidized number through both websites. If AT&T is saying that you can not cancel through that website then I will have to cancel my Apple order. The Apple order said that delivery would be on the 19th so I guess I am going to have to cancel the "sure thing" order and take my chances with AT&T. Apple is pretty good about canceling so as soon as the Apple Store webpage is back up I will cancel my Apple order.

Hope AT&T doesn't screw me here and make me wait weeks after the 19th. I'm using my original iPhone until the 6Plus arrives and it's awful, just awful.