Hello,
Anyone else experiencing this? I requested today as I do with every iphone upgrade in my household to have my now old iphone unlocked so I can sell it when my 6 arrives. I put the request through website and immediately got a denied email with reason:
A recent upgrade has been completed on your account. Please resubmit your request after 14-days from date of upgrade.
When I called one supervisor said I only have the 14 buyers remorse period with a new line and phone purchase. But another said no I have to wait the 14 days and that is their new policy!!! What??? So they deny unlocking my now out of contract owned by me iphone 5 because I upgraded??
I have never in the past been denied an unlock request for an out of contract phone!!!
Anyone else?
Anyone else experiencing this? I requested today as I do with every iphone upgrade in my household to have my now old iphone unlocked so I can sell it when my 6 arrives. I put the request through website and immediately got a denied email with reason:
A recent upgrade has been completed on your account. Please resubmit your request after 14-days from date of upgrade.
When I called one supervisor said I only have the 14 buyers remorse period with a new line and phone purchase. But another said no I have to wait the 14 days and that is their new policy!!! What??? So they deny unlocking my now out of contract owned by me iphone 5 because I upgraded??
I have never in the past been denied an unlock request for an out of contract phone!!!
Anyone else?