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This $36 upgrade fee is just another way for them to recoup the large subsidies they pay to Apple for the iPhone.
 
ohh, ok ... it's just greed then

ps: im sure they feel, we the customers should pay for their failed attempt to acquire t-mobile

Actually that guy is wrong. It wasn't one of their best quarters ever, even though that's what they want their shareholders to think. The bottom line is they lost $6.7 billion. If that's a good quarter, or one of their "best ever," I'd hate to see what a bad quarter looks like.
 
Actually that guy is wrong. It wasn't one of their best quarters ever, even though that's what they want their shareholders to think. The bottom line is they lost $6.7 billion. If that's a good quarter, or one of their "best ever," I'd hate to see what a bad quarter looks like.

I don't think you guys understand how big companies do buisness. AT&T projects what they think they will make each quarter. So if they assume they will make 100 million dollars in Q4 of 2011 and they only make 94 million dollars they will record a LOSS of 6 million dollars. Even though they actually made 92 million they still record it as a loss.
 
I don't think you guys understand how big companies do buisness. AT&T projects what they think they will make each quarter. So if they assume they will make 100 million dollars in Q4 of 2011 and they only make 94 million dollars they will record a LOSS of 6 million dollars. Even though they actually made 92 million they still record it as a loss.

So are you saying that AT&T projected to make X in Q4 2011 but actually made X - $6,700,000,000 and that is somehow a good thing for them?

http://www.huffingtonpost.com/2012/01/26/att-q4-2011_n_1233533.html

This stuff reads like political banter. I can find 10 articles making AT&T sound like they had a monster quarter and I can find 10 more making it sound like AT&T got killed.

Question for people who want to switch to Verizon: Aren't their data plans more expensive than AT&T? $30 gets you 3GB on AT&T whereas $30 only gets you 2GB on Verizon. What's the benefit in switching?
 
I upgraded from an iPhone 4 to an iPhone 4s on Verizon Wireless and I wasn't charged a dime. I think AT&T is just screwing their customers which is fine with me because the more people that hate AT&T the more people will head to Verizon and the quicker 4G networks will be expanded.

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So are you saying that AT&T projected to make X in Q4 2011 but actually made X - $6,700,000,000 and that is somehow a good thing for them?

http://www.huffingtonpost.com/2012/01/26/att-q4-2011_n_1233533.html

This stuff reads like political banter. I can find 10 articles making AT&T sound like they had a monster quarter and I can find 10 more making it sound like AT&T got killed.

Question for people who want to switch to Verizon: Aren't their data plans more expensive than AT&T? $30 gets you 3GB on AT&T whereas $30 only gets you 2GB on Verizon. What's the benefit in switching?

Verizon almost always has a double your data special so for the $30 you can get 4 GB instead of 2 GB. You just have to ask for it and if they don't have it at the time just wait.
 
he seems to be very pro #attFail in his posts, actually if you sell your 4 on craigslist / ebay, the price difference is ... about the same $300

It's funny how you still consider me very pro AT&T even though the vast majority of my posts are telling people to find a way out of the ETF and leave AT&T.

It's about the same $300 difference if you were to cancel the contract within the same month you signed. Otherwise, the price difference between the two goes up $10/ month. The other huge difference is that someone wouldn't have to pay an extra $300 out of pocket that they'd have to pray they could recoup whenever they decided to sell it months/ years later.

By buying on contract, you're saving money at the beginning by spending hundreds less and, if you ever want to cancel the contract, you can sell the phone beforehand and use that money to pay the ETF. Some have a few hundred lying around, many don't... there's a reason why the 3GS is still selling extremely well.


h2o wireless & consumer cellular, both have 3G
- h2o uses #attFail's network, so don't even need to unlock
- $60 / month w/ taxes & 2gb of data (since ironically, you'll get Edge with att after 2gb of data those days anyways)

As per their website, $60/ month on H2O will get you 1GB of data, not 2GB.


btw, if you got the 4S recently on apple.com website, it stated in the small print that fee at $175. see my sig / cancel link - for a copy of that screen-shot.

The link in your signature goes to your thread in the wasteland. It won't last forever there.

The AT&T ETF once was $175, but they increased it to $325 back on June 1st, 2010. Either your screenshot is really old and you're trying to pass it off as new or Apple forgot to update it's own pages. Whichever it was is irrelevant. It was a minor error, not on the AT&T page, and not in the contract.
 
When it is "all said and done" I will always have more money in my pocket than you and NEVER find the need to list all of my Apple hardware in my signature!:p

Just "looking out for one's self" is low life!:eek:

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That makes no sense. Take your morals and keep them to yourself. We don't need this fruity love everyone bs.

You want to pay more money than you need to, that's your problem.
 
telecom companies are greedy

and the legislatures in this country do nothing to help the consumers.

It is that simple.

I remember back in the 70's when I got my first apartment. I needed to set up my phone. The apartment had a perfectly good walljack for my nice new phone.

I called the phone company to get setup and I said you just need to turn on the service and I am all set. No need for a service since I have a perfectly good jack.

Nope, they wouldn't hear of it. Had to make a service call.

So, of course, that tacked on a nice big juicy line item for a service call on the first month's bill.

They are $OB's. Period.
They are a necessary evil. But unfortunately, our own corporately owned government doesn't feel a need to help the American people.

Some blame needs to go to Washington.
 
Exactly. It's like they're trying really hard to get me to take my business elsewhere

Until you guys stop paying them no action will be taken. As a former ATT customer I can tell you that it's obvious they don't care for the loyal customers. To them were just a number.
 
Until you guys stop paying them no action will be taken. As a former ATT customer I can tell you that it's obvious they don't care for the loyal customers. To them were just a number.

This. The best thing you can do is just leave AT&T. Call them first, explain exactly why. Complaining is fine, but the truth is that AT&T is just looking at the bottom-line... the profit margin... If people are complaining and still throwing $100 AT&T's way each month, they're doing just fine.

I left AT&T about a year and a half ago and never looked back. (This is not to say Verizon, Sprint, etc are much better. They're still giant companies and they still are looking for easy profit. But at the very least, they seem to be treating their customers with significantly more respect lately)
 
This. The best thing you can do is just leave AT&T. Call them first, explain exactly why. Complaining is fine, but the truth is that AT&T is just looking at the bottom-line... the profit margin... If people are complaining and still throwing $100 AT&T's way each month, they're doing just fine.

I left AT&T about a year and a half ago and never looked back. (This is not to say Verizon, Sprint, etc are much better. They're still giant companies and they still are looking for easy profit. But at the very least, they seem to be treating their customers with significantly more respect lately)

I have left them. I'm with Verizon which does provide more coverage but slower internet speeds. ATT just has an image of being the "red headed step child". Everyone will always talk negative about them or always seems to do the wrong them. Verizon on the other hand, everyone seems to praise them. When they do make a boo boo, they apologize for it. ATT gives an excuse and not own up to it. Paying the EFT is a small price compared to what you pay them over 2 years. Might want to reconsider if your unhappy with their tactics they are pulling.
 
If the throttling wasn't enough - http://www.engadget.com/2012/02/10/atandt-doubles-its-upgrade-fee-to-36-come-february-12th/

Please explain to me how it costs $36 dollars for me to move my sim from one phone to another? Exactly how in the hell does AT&T justify that? :mad::mad::mad::mad:


In response to your post, the $36.00 fee has nothing to do with moving your sim card from one phone to another. A new sim is provided with an upgrade. The fee is simply an upgrade fee only. If you were told that the fee was charged to move your sim, it was done in error. It doesn't make fees go away, but I'm just trying to give you some clarity.
 
It's funny how you still consider me very pro AT&T even though the vast majority of my posts are telling people to find a way out of the ETF and leave AT&T.

It's about the same $300 difference if you were to cancel the contract within the same month you signed. Otherwise, the price difference between the two goes up $10/ month. The other huge difference is that someone wouldn't have to pay an extra $300 out of pocket that they'd have to pray they could recoup whenever they decided to sell it months/ years later.

By buying on contract, you're saving money at the beginning by spending hundreds less and, if you ever want to cancel the contract, you can sell the phone beforehand and use that money to pay the ETF. Some have a few hundred lying around, many don't... there's a reason why the 3GS is still selling extremely well.


As per their website, $60/ month on H2O will get you 1GB of data, not 2GB.




The link in your signature goes to your thread in the wasteland. It won't last forever there.

The AT&T ETF once was $175, but they increased it to $325 back on June 1st, 2010. Either your screenshot is really old and you're trying to pass it off as new or Apple forgot to update it's own pages. Whichever it was is irrelevant. It was a minor error, not on the AT&T page, and not in the contract.

A lot of people have been bashing AT&T about loyalty. How loyal is someone who repeatedly trashes a company on this board over and over. Yes, my wife works for AT&T but if you could hear some of the stories I hear on a daily basis, you might want to be a little nicer next time you call. They can make your life a lot easier if you would let them. We have 2 ears and 1 mouth for a reason. They have more power to help you than you might think. Have a nice day
:)
 
Unfortunately there is nothing you can do about it. Even if there was I doubt anyone would be bother. Just vent on the forums and forget about till the next day. I know this, the corps know this, we all carry on getting screwed. The End.
 
AT&T Doubles Upgrade Fee from $18 to $36!

Nytime Blog said:
Adding mention of Verizon Wireless’s policy. AT&T on Sunday doubled the price of upgrading to a new cellphone — a one-time fee that you pay in addition to the cost of the phone itself. The company said it was raising the fee because today’s cellphones are more complex, so the costs of upgrading are higher.

The new upgrade fee is $36, up from $18. Sprint, a smaller wireless carrier, raised its upgrade fee to the same price last year. Verizon Wireless does not charge an upgrade fee for people whose contracts have run their course, though it does charge a one-time $35 activation fee for new customers.
More At Source

Thoughts? This pisses me off, how much more can they nickel and dime us? What does the upgrade fee even cover?
 
Old news but......

I never pay an upgrade fee as I simply call them and tell them I'll take my $180 monthy bill elsewhere..... they always agree it's better to lose $18/$36 than lose $2110 or so a year.

I think it stinks and have always thought an upgrade fee was stupid. What are they charging for? The pleasure of signing a new contract? Nope, never pay it.
 
Unfortunately there is nothing you can do about it. Even if there was I doubt anyone would be bother. Just vent on the forums and forget about till the next day. I know this, the corps know this, we all carry on getting screwed. The End.

But the venting actually IS working. Mainstream news sites are picking this up :)
 
Its nonsense.
$36 upgrade charge after I sign a 2 year contract with them and then wack me with a bogus fee like that.
I usually call and have it removed too but last time they gave me the run around and said that its a "valid" charge and that they're not supposed to waive it.
They did it anyway but said they wont next time:rolleyes:
 
This is the same as the activation fee,I never pay upgrade fees EVER.This is Just Randall Stephenson being an angry child about the merger failing someone needs a WAAAAHmbulance :D
 
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A406 Safari/7534.48.3)

not good
 
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