I went to ATT Wireless page to see if there is any comparable plans to what T-Mobile offers. OMG, what's on the webpage is so confusing with so many options to choose from...
I agree and even worse is that twice I called to ask retentions to tell me what it would cost to do next vs. contract for a 2 year period and not ONCE would anyone give me an answer even while they claim to have a special ATT calculator and rating system which said I was a 4 out of 4 on their system which is best you can be - I knew the answer but I wanted to confirm it and they just kept trying to add me to a higher data plan, talk in circles + then would not tell me what ETF was on 2 year contract!
I am an individual user who uses less than 10GB data so while I just bought my new iPhone 6+ on att next out of contract it now has increased my monthy charge by $15 and if I pay off it will reduce by $15.....in addition I only asked for 1GB of extra data to stay and they refused....they instead said I will receive $100 credit in October for being on next and was written in notes + have name of rep
question:
if I switch from ATT next to ATT 2 year contract, pay the 399 cost of iPhone then cancel + paid ETF of $325 and switch to T-Mobile would I not be better off? I would trade in a perfect well kept iPhone 5 to T-Mobile, keep my iPhone 6+ of which I would have paid 399, no $40 fee as my FAN does not charge and 2 months later, T-Mobile would reimburse my ETF charge of $325? I would then have a fully owned iPhone 6+ (cost $399 + costs of higher ATT service fee until switch + sales tax??) and be on $45 a month plan which fine for my use....tmobile is perfect in my area so I would pay much less per month than ATT and have a fully owned iPhone?!?
is there a certain amount of days that you must wait to cancel to be charged an ETF at ATT?
am I missing something?? is this wrong to do in any way?
any threads for individual plans as most I found all are multiple lines?!?
any help much appreciated
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We originally just did the two year contract. After all for years now we have been upgrading our phones every two years and assuming that the subsidy was being paid in the service fees, I had no idea that the mobile share plans were different. Just didn't read the fine print and nobody at the AT&T store pointed out the differences between the mobile share plan and the plan I was on.
I'm not saying that the mobile share plan is a bad deal, it probably isn't unless you compare it to T-Mobile, etc. what frustrated me is that it wasn't marketed as a $260 plan that is reduced by $25 per line if you buy the phone outright.
Obviously going on contract with this plan is stupid since you will pay an extra $600 over the two years which is way more than you'd pay to buy the phone outright or use the next plan. But we now have to buy phones outright to make this plan work for us. I think this is the right direction since I have been trying to make my kids understand that iPhones are not free or $200 for a while now, but it should be explained clearly and I think that AT&T advertises this in a deceptive manner that their sales people do not try to clarify.
I just think that some people will get a shock next month that's all. Not everyone, but enough to make it hurt to be an AT&T customer service rep!
agree, when you can ATT they won't give you direct answers! they do everything they can to not answer which is why I want to leave now! I posted above just not sure if my little plan would be a massive ordeal or not but I was out of contract and they would not give me a measly 1GB extra to stay! they did give me some credits but they just try to confuse people more! I had everything written out in front of me when I called every time! i wrote everything down each time I called w/names and info rec'd - I also choice ATT next as I was told before launch, I would get a $25 credit each month by not doing contract! that is why I bought iphone on next! but after reading here and fine prints and making calls, that was never happening as I am under 10GB!
