After spending a couple hours with AT&T today my issues are finally solved.
1. Everything I was told by att last week (and posted here) was wrong.
2. I received a new physical sim and finally got it activated and I have 5g as an option now. But I'm not sure a new sim was really required.
3. I also asked for an e-sim and got that activated. And it *also* shows 5g as an option when not in dual sim mode.
so both an e-sim and a physical sim can be provisioned for 5g
I'd love to explain why this worked today but not last Friday but I can't. I think i just got a good rep who knew what they were doing.
Edited to add that here on the San Francisco peninsula in a city that shows we have 5g, the 5g speeds are way lower than the 5e+ (lte) speeds🤣 Hopefully someday it will get better.
1. Everything I was told by att last week (and posted here) was wrong.
2. I received a new physical sim and finally got it activated and I have 5g as an option now. But I'm not sure a new sim was really required.
3. I also asked for an e-sim and got that activated. And it *also* shows 5g as an option when not in dual sim mode.
so both an e-sim and a physical sim can be provisioned for 5g
I'd love to explain why this worked today but not last Friday but I can't. I think i just got a good rep who knew what they were doing.
Edited to add that here on the San Francisco peninsula in a city that shows we have 5g, the 5g speeds are way lower than the 5e+ (lte) speeds🤣 Hopefully someday it will get better.
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