Finally got home and am setting up the new phone. Got the case and screen protector and case on too!
Just received mine...Question to those who are trading in your old phone, is the return label & bubble wrap w/sticker inside the packaging for the trade-in device? Or is the trade-in packaging coming separately and this is if you were to return the new device?
Out for delivery still at 9:30pm eastern, that’s wild.Pro max blue 256gb.. been “out for delivery” for 12 hours now. Guess I’m not getting it and I’m ready for them to give another bs excuse like usual.
Out for delivery still at 9:30pm eastern, that’s wild.
That sucks man, sorry.View attachment 2277312
What a joke. They do this every single time it’s ridiculous. There’s no delivery restrictions here they’re just idiots. The last time this happened support told me they lost it and eventually it ended up being stolen.
I honestly have to wonder if they will even notice.I cancelled my order earlier today. They shipped it anyway!
I read another post where they said it wasn't easy to cancel, but I assumed it was at least possible. Anyway, I'll take delivery. No big deal, assuming they are shipping a phone and not something else.
Careful. I’ve used the supplies that came with the new device before, and apparently that was for returning the new device. Huge headache trying to get my credits as the trade-in department never received it.Just received mine...Question to those who are trading in your old phone, is the return label & bubble wrap w/sticker inside the packaging for the trade-in device? Or is the trade-in packaging coming separately and this is if you were to return the new device?
If you can make it into a company-owned AT&T store (you could probably do an authorized retailer, but I'd suggest a company-owned store), they'll accept the trade-in right there. We took three phones in today and it only took about 20 minutes and we walked out with our receipts with the $830 trade-in offer. Super easy and much safer than shipping it, in my opinion!
I ordered 10am Friday morning and mine hasn’t even shipped yet. What is going on AT&T?
Strongly considering canceling but I don’t want it to mess up my upgrade eligibility. Apple stores have my phone in stock for pickup tomorrow. Walmart has it delivered on 9/27I ordered mine before 8 am and still no info. Very frustrating
What’s the latest on your order?There was legitimately a thunderstorm in the town it was in. My friend is a plane nerd and saw fedex was also taking off from there for delivery here and they got diverted to Minneapolis and are flying in that way. UPS just didn’t want to drive here from 2 hours away or divert their flight.
Just my second line. My main line is fine but even trying phone to phone esim transfer isn’t working.anyone else having issue transferring eSIM to new phone? Keeps saying it’s failing smh
No, you have to either go in store or chat online or phone call them and tell them, but once they do it, it’s instant and you get your refund. But beware that if you paid early up a grade fees, they will refund them, but for whatever reason they become due on your next bill. But besides that, I was able to order my iPhone in store today for pickup on Sunday,.When you canceled, how quick was your upgrade back on your account?
Not necessarily, a lot of them were the same model and storage as mines, whom ordered days after me. So yeah, this was an unacceptable experience for some. Definitely not preordering again myself..Yes I do realize that, and I think with the base storage on the pro max being at 256, those models will likely sell more than usual, and I did order the base model white pro max.
I agree about the other phones, as I could order the plus in green, blue or yellow and pick up tomorrow at my Apple Store. There are a few pros available as well, but the only pro max is a black 512, and i just don’t need, and can’t justify, that much storage.
What’s the latest on your order?
Strongly considering canceling but I don’t want it to mess up my upgrade eligibility. Apple stores have my phone in stock for pickup tomorrow. Walmart has it delivered on 9/27