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If your order still says processing, call 1-877-782-8870. Talk to a representative and ask why your order has still not shipped. He will give you the tracking number, and will update your order status.

I also called this morning and they told me I would get it tomorrow. So far no updates online. I think it's totally random.
 
Okay, has anyone else had this happen to them?

My wife and I were starting a new family plan. We pre-ordered two iPhones on the morning of the 15th at a AT&T retail location.

I've received order information and shipping numbers for one of the phones, but the other one seems to have been lost in a void. The funny part is, I've been charged for both (one charge went through on 6/15, the other on 6/21).

I can't seem to get through to AT&T, but I'm pretty irritated.
 
Ordered at 4:00 AM on the 15th, no charge on my credit card, no tracking number yet. Still "processing." I obviously should have kept trying apple.com instead of giving up and doing AT&T. I live in Dallas too. >___<
 
Ordered at 4:00 AM on the 15th, no charge on my credit card, no tracking number yet. Still "processing." I obviously should have kept trying apple.com instead of giving up and doing AT&T. I live in Dallas too. >___<

I know, what the hell was I thinking?? I should have just kept at the apple site all day. At least I would know if I was getting it or if they had to cancel the order.
 
Since my order is still in progress. (order# 6808) it does not look good for a delivery for tomorrow at this point. What happens if I go to an Apple Store in the morning? Would they sell me a 32gig @ $299. Then what happens to the phones that are still in the who knows when you are going to get them "in progress".
 
Tried that and they were not able to connect me at this time...blah blah blah

keep calling. I got my tracking number, and they updated my order status to shipped. Scheduled delivery is June 24th. (tomorrow)

My order # was 51016XXXXX, I ordered 6/15 at 6:00PM EST.
 
I have that too. 32 gb, 4am on att site. No shipping yet. Depressed and given up hope of a new phone. 50512xxxxxx sucks.

I swear I think they've given priority to the 16gig phones. I know some have received the 32 gig but it seems that most of the orders that have processed and got shipping numbers were 16gigs.

I mean we could all be worrying for nothing but it's the unknown that bothers me.
 
Whos stuck in Memphis, TN with me?! I called fedex and actually recorded it. He told me its still there and that they have to deliver it. I couldn't pick it up tonight.. Dumb. But how the $%^&* is my phone still in Memphis when it arrived there at 9am? All the fedex peeps I've called today said it was there... Im pretty sure. Almost positive its not there.
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Argh!! Was on hold for 40 mins waiting for a AT&T rep. Soon as the line rang to a rep it hung up on me. :mad:
 
FedEx dropped mine off at home at about 2 PM today. Which is interesting since I had asked for it to be sent to the AT&T store. As it turned out, though, it think it worked out well.
 
Whos stuck in Memphis, TN with me?! I called fedex and actually recorded it. He told me its still there and that they have to deliver it. I couldn't pick it up tonight.. Dumb. But how the $%^&* is my phone still in Memphis when it arrived there at 9am? All the fedex peeps I've called today said it was there... Im pretty sure. Almost positive its not there.
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Me.
 
Whos stuck in Memphis, TN with me?! I called fedex and actually recorded it. He told me its still there and that they have to deliver it. I couldn't pick it up tonight.. Dumb. But how the $%^&* is my phone still in Memphis when it arrived there at 9am? All the fedex peeps I've called today said it was there... Im pretty sure. Almost positive its not there.
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Right there with ya! Except all my times are 6 AM on the dot.
 
Mine left Indianapolis this morning at 4:11am but it's still saying that it will be delivered to me in San Diego by 3pm today. I'll believe that when I see it, FedEx.

Haha wow, it was waiting for me under my doormat when I got home at 5pm. I'm impressed, FedEx.
 
Well it looks like we finally crashed AT&T's order status site:

Code:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF.

EDIT: Nevermind... looks like it's back up.
 
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