Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

AT&T iPhone Unlocking Process Detailed, Successful for Some

Thanks for the follow up, I finally could get a support ticket. Thanks
Oliver

punkromance said:
Well thankfully the person whom I bought it from left his AT&T sim card in the phone when I bought it (which meant I could activate it again when I restored it, so I just gave them that number and his name (which they needed to check whether the phone was still under contract apparently) and the rest was fine. Still waiting on the unlock code though.
Click to expand...
 
Actually, went back to the AT&T Store and spoke with a customer service rep after Apple Store said they can only sell the unlocked iPhone and that AT&T could unlock it. AT&T was fine up to the point that they determined that the iPhone 4 replacement wasn't showing an activation date until April 8, 2012, which didn't meet their out of contract requirement. So, I took it over to a T-Mobile Store and they sold me the GEVEY PRO TURBO SIM CARD for $25 and in 5 minutes I was out the door with my unlocked iPhone 4...:cool:
 
Hey guys, just a little confused on the rules that need to be met. My brother jumped over to AT&T from T-Mobile a month after the iPhone 4 launched and when the iPhone 4S came out he got it. So is the iPhone 4 available for unlock since he got the new iPhone 4S or are they requiring the phone to be off the two year original contract even though it's not being used anymore?
 
robertd said:
Hey guys, just a little confused on the rules that need to be met. My brother jumped over to AT&T from T-Mobile a month after the iPhone 4 launched and when the iPhone 4S came out he got it. So is the iPhone 4 available for unlock since he got the new iPhone 4S or are they requiring the phone to be off the two year original contract even though it's not being used anymore?
Click to expand...

iPhone 4 is eligible only if the iPhone 4S is upgraded over the line the 4 was on, not bought otherwise.
 
Online Chat

I used the tech support chat online. I put my 4 old iphone imei numbers in the initial about chat section. I also stated I can supply proof of purchase if needed. The rep took care of it right there in the chat. Im still waiting for the email been about 1 1/2 hours...

The online chat girl gave me case #'s for all 4 of my old iPhones: 2 iPhone 4 & 2 iPhone 3G. She told me I would get unlock email info by the 18th. Does anyone know if they are going to still ask me for proof of purchase or did I get lucky & make it through that part?
 
cobaltrich27 said:
I used the tech support chat online. I put my 4 old iphone imei numbers in the initial about chat section. I also stated I can supply proof of purchase if needed. The rep took care of it right there in the chat. Im still waiting for the email been about 1 1/2 hours...

The online chat girl gave me case #'s for all 4 of my old iPhones: 2 iPhone 4 & 2 iPhone 3G. She told me I would get unlock email info by the 18th. Does anyone know if they are going to still ask me for proof of purchase or did I get lucky & make it through that part?
Click to expand...

you will get the email later if they did not ask you upfront.
 
Hi is there anyone with AT&T account willing to help and chat for me. I'm from Europe and I tried to make a call via Skype but sound quality is poor and I'm afraid I won't understand everything because english isn't my native language.
 
You are describing the oposite of a unlocked iPhone. In an unlocked iPhone, you don't need a SIM from an especific carrier, it just work.

Hope you can try and keep us informed, thanks

SkippyThorson said:
I got a rep last night that detailed the process and told me that I would receive an email in 3 to 5 days regarding my iPhone 2G.

I was also told what I had suspected. Once the iPhone is restored in iTunes, the rep confirmed that the phone itself would be locked (and rendered useless, at the home screen) until an active SIM card was used to reactivate the iPhone with service.

So it doesn't look like I'll be fulfilling this one. I likely won't be using it for phone service, if at all. I like the fact that it's not hacked or jailbroken. I intend to keep it that way.
Click to expand...
 
I have a different experience today, I used online chat on Sunday. The representative said I am eligible and filed a case for me starting with CMXXXXXX . Today, i received an email stating my iphone unlocked request does not qualify because it has not met the fulfillment of service commitment....That drive me nuts because first, I bought the iphone 4 when it first came out without a contract (Apple sold locked phone with full price, but not unlocked version back to that time) so I explained to them. Second, I did not sign for any contract with ATT because I opened ATT account like a month ago and it is cleared to be without any contract because i want to keep the upgrade eligibility til the iphone 5 come out.....

After I explained to the representative, she told me that, oh well... you have to show proof of purchase that you legally owned the iphone... i was like wut the Fxxx... how can a normal person shows a receipt of an item you bought a year or 2 ago...

Finally, she said she figured it out and she request unlock for me, all i need to do is to do a restore and that's It...and she told me that there is no need to wait or even to file a case like the online chat people does....or wait until April 16th .....

I am away from home and could not do a restore to verify this. But it is strange that people working at ATT dont know what they are doing......and their attitude are horrible.. They were speaking to me like I was a scammer or something....anyway... such a long story and hope I can turn my face to be a happy face after I do a restore when i get home.



The attachment is the result after restore, yeah!!!!!! that means ATT can unlocked your phone within a few hours, dont let the chat reps fool you ~ try a different one or tell them there is no need for file any cases
 

Attachments

  • Untitled.jpg
    Untitled.jpg
    145.1 KB · Views: 163
Last edited:
hi everyone,

my brother currently has an account with at&t and his iphone 4 is out of contract for the past few months. I have an iphone 4 gsm, bought from ebay, which has gevey unlock. My question is can I use his account to ask at&t to unlock my iphone? Does at&t know the different IMEI numbers between my brother iphone and mine?

If I can not use my brother account, how do I possibly get my iphone unlock? Should I just tell at&t that i bought my iphone from ebay and don't have an account with them? does that work?

any feedback is very much appreciated. thank you all for your time! Micc
 
miles01110 said:
You have it right; if you weren't eligible they would have told you. The unlock isn't an actual code you punch in; it's a back-end change that Apple has to make. They tell you your case will be resolved by the 17th but in reality you'll probably get an e-mail within 2 days with instructions to restore and then re-sync to make the unlock take effect.
Click to expand...

Thank you for your information! I was about to just keep calling them, but now ill be patient.The first time i called was weird since they got my phone #, but the second time i gave my email. Ill update you guys on what happens.

Thank you again.
 
What about an iPhone4 which is bought from Apple Store(paid full price-$599-no contract)?

Is it eligible for unlock? Because all iPhone4 devices sold as AT&T locked on Apple Stores. I bought it on Aug.2010 when i was in Boston. Now, im in Turkey and i hope it will be unlock as soon as possible.
 
SFStateStudent said:
Actually, went back to the AT&T Store and spoke with a customer service rep after Apple Store said they can only sell the unlocked iPhone and that AT&T could unlock it. AT&T was fine up to the point that they determined that the iPhone 4 replacement wasn't showing an activation date until April 8, 2012, which didn't meet their out of contract requirement. So, I took it over to a T-Mobile Store and they sold me the GEVEY PRO TURBO SIM CARD for $25 and in 5 minutes I was out the door with my unlocked iPhone 4...:cool:
Click to expand...

What is this gevey sim card I keep hearing about? Sorry about the ignorance, do I need to jailbreak my iphone4 for this? Does it only work with t-mobile?
 
1907 said:
What about an iPhone4 which is bought from Apple Store(paid full price-$599-no contract)?

Is it eligible for unlock? Because all iPhone4 devices sold as AT&T locked on Apple Stores. I bought it on Aug.2010 when i was in Boston. Now, im in Turkey and i hope it will be unlock as soon as possible.
Click to expand...

yes, just get a case number and fax them your reciept
 
Failed unlock request

I got my email this morning at about 4:00 am CT that my unlock request was not completed as I have not fullfilled my contract. I am under no contract and bought a phone on CraigsList then swapped it out at an Apple Store 2 days later for one that worked properly.

I'm gonna call at&t tonight after work and get it all done over the phone. No more waiting games! This is total BS
 
iPhoneMBAUser said:
What is this gevey sim card I keep hearing about? Sorry about the ignorance, do I need to jailbreak my iphone4 for this? Does it only work with t-mobile?
Click to expand...

This unlock doesn't require a jailbreak. I've attached the website for Gevey Pro Turbo SIM Card and it takes about 5 minutes to complete. AT&T CSR recommended the Turbo SIM Card as I was leaving an AT&T corporate store! There's a couple other services that are $40 a month for unlimited data, phone and text messages; pretty much cutting everything in half v. AT&T/Verizon and Sprint...:cool:

http://www.geveypro.com/shop/products/Gevey-Pro-iPhone-4-Unlocker.html
 
I had submitted the request Sunday evening and got the case number then. I got the email this morning and I first synced with iTunes to see if it will work. It didnt. So, went ahead and restored the phone and got the "Congratulations...." message. Put in a T-mobile SIM card to check and it works!!
 
No Unlocked screen after restore

I got my two iPhone 4 unlocked and got email about the backup restore process however, after backup and restore I'm not getting the screen which tells me it is unlocked. ANy pointers?
 
JoganJani said:
I got my two iPhone 4 unlocked and got email about the backup restore process however, after backup and restore I'm not getting the screen which tells me it is unlocked. ANy pointers?
Click to expand...
do you have a sim card that you can put in? that will try and activate the phone.
 
SFStateStudent said:
This unlock doesn't require a jailbreak. I've attached the website for Gevey Pro Turbo SIM Card and it takes about 5 minutes to complete. AT&T CSR recommended the Turbo SIM Card as I was leaving an AT&T corporate store! There's a couple other services that are $40 a month for unlimited data, phone and text messages; pretty much cutting everything in half v. AT&T/Verizon and Sprint...:cool:

http://www.geveypro.com/shop/products/Gevey-Pro-iPhone-4-Unlocker.html
Click to expand...

Many thanks! It does not seem to work on BaseBand 04.12.01 though :(
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back