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So to sum it up for internationals without AT&T account:

Call 1-800-3310500
Maneuver through until you can talk to real people.*
Tell them IMEI and email
Wait for confirmation

Or you could get someone with an AT&T account to use online chat with your IMEI. This seems to be the faster process.*

Did I miss anything?

Gonna try to call them later and see if they can unlock my old 2g. No receipt what so ever. Hopefully original owner paid his AT&T bills :)
 
Your hypothesis is based on an incorrect assumption of how the process works. AT&T sends the request to Apple - Apple adds IMEI to a whitelist. When said iPhone is plugged into iPhone, it sends a request to Apple for an activation ticket. If the iPhone's IMEI is in the whitelist, Apple responds and gives an activation ticket with the "unlock code" embedded in it.
That is exactly the way I've always understood the official unlocking mechanism to work, ever since the descriptions started rolling out a few years ago from the first European and Australian service providers to offer this capability. I promise you, this is not news to me.

There's nothing to intercept, because the query sent from the local computer is the same whether or not the phone is unlocked. If you had access to whatever computers AT&T sends the requests from, then you could probably figure out how to spoof an official looking request. But at the same time, if you had access to those computers, you could probably have just sent a request yourself.

Hypothetically speaking if you were able to obtain the 40-bit key that the baseband looks for to unlock itself, then yes, you could have something that sits between Apple and iTunes, and send the unlock that way. But getting that key is not a simple matter.
To be absolutely clear, I was proposing that this hypothetical interception program would have sat between Apple and iTunes. I was not porposing that it would sit between Apple and AT&T.

I was proposing that it would have hypothetically impersonated the Apple server on which the official whitelist was hosted, and to which all iTunes "phone home" queries were submitted.

I was proposing, therefore, that whenever iTunes attempted to query Apple's servers to find out whether or not an iPhone was on the whitelist, this program would have created an impersonated response (instead of Apple's servers), instructing iTunes that the phone was legitimately unlocked.

I was proposing, therefore, that this hypothetical solution would have required some way of obtaining the 40-bit key.

To be even more clear, I was not proposing that such a solution was practical, or even that it was possible.

I was simply pointing out the fact that, independently of whether or not anybody ever actually managed to figure out how to make it work, anybody who used the hack would have to remember to keep the hack forever, and to always perform all their iTunes syncs using a machine that is running the hack all the time, or else a "real" response from Apple's official server might manage to accidentally slip through and re-lock the phone.
 
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That is exactly the way I've always understood the official unlocking mechanism to work, ever since the descriptions started rolling out a few years ago from the first European and Australian service providers to offer this capability. I promise you, this is not news to me.


To be absolutely clear, I was proposing that this hypothetical interception program would have sat between Apple and iTunes. I was not porposing that it would sit between Apple and AT&T.

I was proposing that it would have hypothetically impersonated the Apple server on which the official whitelist was hosted, and to which all iTunes "phone home" queries were submitted.

I was proposing, therefore, that whenever iTunes attempted to query Apple's servers to find out whether or not an iPhone was on the whitelist, this program would have created an impersonated response (instead of Apple's servers), instructing iTunes that the phone was legitimately unlocked.

I was proposing, therefore, that this hypothetical solution would have required some way of obtaining the 40-bit key.

To be even more clear, I was not proposing that such a solution was practical, or even that it was possible.

I was simply pointing out the fact that, independently of whether or not anybody ever actually managed to figure out how to make it work, anybody who used the hack would have to remember to keep the hack forever, and to always perform all their iTunes syncs using a machine that is running the hack all the time, or else a "real" response from Apple's official server might manage to accidentally slip through and re-lock the phone.

Well come on, that much is obvious; if you have the key, you can spoof the response. But obtaining that key is not trivial. That "some way" hasn't been figured out yet, and the dev team has worked on it for a while. Since no method has yet been developed to brute force a key, there's no reason to devote any time to making a " fake" server that responds to the queries.
 
So ok, for those who were told to wait until Apr 17 for an email about the unlock, have you guys actually tried restoring your phone from backup after that? Just for the heck of it? I was going to but I forgot lol.
 
So to sum it up for internationals without AT&T account:

Call 1-800-3310500
Maneuver through until you can talk to real people.*

You just press "1" for other options and then "0" to talk to an agent. It may not hurt to ask to speak to technical support. It's as simple as that. I tried calling twice and both the times I got to an agent within a minute.

Or you could get someone with an AT&T account to use online chat with your IMEI. This seems to be the faster process.*

From my calls, I'd say calling is a lot quicker since chat wait times mentioned in the forums here seem to be very long.
 
Your iPhone is from ATT? You called ATT without having an ATT account? That sounds great!
Well thankfully the person whom I bought it from left his AT&T sim card in the phone when I bought it (which meant I could activate it again when I restored it, so I just gave them that number and his name (which they needed to check whether the phone was still under contract apparently) and the rest was fine. Still waiting on the unlock code though.
 
ok, here it goes...............

lease wait for a chat representative to respond.

All representatives are currently assisting other customers. At this time, our average wait is 69 minutes and you are # 345 Thank you for your patience. A representative will be with you shortly.

Yes, for me it got down from 345 to 100 pretty quickly, but then took just as long to get from 100 to 2. After about 2 hours, I finally got through to the online chat, after which time it took about 2 minutes. I'm supposed to get the e-mail within 24-48 hours.
 
I am totally willing to paypal 10 bucks to somebody who will call AT&T with my IMEI and email for me and get me unlocked.
 
I am totally willing to paypal 10 bucks to somebody who will call AT&T with my IMEI and email for me and get me unlocked.

use skype and call. it is free phone anyway. I did on skype. just u need 1 cent on your account.
 
I got my case number last night for my iPhone4 and previous 3GS. I was not asked for my current contract for iPhone4, which will end in this July.

Maybe it is too early to say, but if AT&T processes a request and issues a case number, does that mean that AT&T authorized Apple to issue me unlocking codes my iPhones and I will likely get them because Apple has nothing to do with my contract with AT&T? :confused:
 
I currently live in New Zealand and had a friend purchase an iPhone 4 for me in the states when it launched. Prices of the iPhone 4 were at the time $1100 in NZ. I unlock my phone with the Gevey sim but it has become more difficult to do after I upgrade to iOS 5.01.
I am in the states this month visiting. I heard about AT&T unlocking the phones finally and called on the 8th. I was bounced around from AT&T to apple and then back to AT&T. What I was finally told was that my phone has not been on a contract for at least 6 months, therefore it can never be unlocked. I explained that i live overseas and the phone will never be on contract. The lady I was speaking to raised her voice and told me that I should sell the one I have and buy one that's unlocked.

Is anyone else having this problem? Is AT&T not going to unlock all phones?
 
The same happened to me, 5 times. Just call again. Good luck

just went on and didn't get a case number for it.


----------

Is a matter of luck, just keep calling and then someone will unlock it. Magics words are: iPhone is in good godstanding, iPhone not associated with any account, I don't have an ATT account/phone anymore, can I give you my IMEI so you can create a support ticket?

I currently live in New Zealand and had a friend purchase an iPhone 4 for me in the states when it launched. Prices of the iPhone 4 were at the time $1100 in NZ. I unlock my phone with the Gevey sim but it has become more difficult to do after I upgrade to iOS 5.01.
I am in the states this month visiting. I heard about AT&T unlocking the phones finally and called on the 8th. I was bounced around from AT&T to apple and then back to AT&T. What I was finally told was that my phone has not been on a contract for at least 6 months, therefore it can never be unlocked. I explained that i live overseas and the phone will never be on contract. The lady I was speaking to raised her voice and told me that I should sell the one I have and buy one that's unlocked.

Is anyone else having this problem? Is AT&T not going to unlock all phones?
 
just tried this for my mom's iphone 4 and my iphone 4s. used my mom's upgrade for my 4s since she isn't picky about phones. they rejected unlocking the iphone 4 because the contract isn't up. since my line hasn't upgraded, they unlocked my 4s (well i have to wait for the 16-17th).
 
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I got a rep last night that detailed the process and told me that I would receive an email in 3 to 5 days regarding my iPhone 2G.

I was also told what I had suspected. Once the iPhone is restored in iTunes, the rep confirmed that the phone itself would be locked (and rendered useless, at the home screen) until an active SIM card was used to reactivate the iPhone with service.

So it doesn't look like I'll be fulfilling this one. I likely won't be using it for phone service, if at all. I like the fact that it's not hacked or jailbroken. I intend to keep it that way.
 
I'd call back. You should have gotten a case number and left your e-mail address... the instructions for unlocking are sent to your e-mail.


Not really and not really.

Thank you. I called back today and got a case # this time he still offered either my phone number or email, I told him email he said ill have to wait till the 17th.I was hoping i would be given an unlock code instantly, but i think waiting till the 17th might be a bad sign? Or if it wasn't eligible would they have just told me right on the phone?

Thanks.
 
SAM is the way to go for jailbreakers

Subscriber Artificial Module, a piece of software that can be downloaded from cydia to Officially activate iPhone as if u activated it with original sim, useful for fixing push notifications, iMessage , FaceTime . In this case it's only used to deactivate iPhone, other methods can be used

Excellent, thanks. So I installed SAM, deactivated the phone, power-cycled the phone, plugged it back into the computer, whereupon iTunes told me it was now unlocked and reactivated it. Overall a very easy process, and I'm grateful I didn't have to do a restore and all the mess a re-jailbreak requires.
 
Sad...I can't get it done..... :( anyone willing to help out?
 

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I got an iPhone 4 unlocked yesterday. However, I have been trying to unlock another iPhone 4 that I bought earlier than the other one and I haven't had any luck. Either they have made the contract checks more stringent or I haven't hit the right tech support person. Perhaps it was all because of the early confusion that they unlocked my iPhone 4.
 
Well, picked up a new iPhone 4S replacement due to crashing of my 64GB iPhone 4S at the Apple Store. Getting our iPhone 4's UNLOCKED at Apple Store tomorrow since AT&T has no idea what they are doing. Spent ONE HOUR & FORTY-FIVE MINUTES on the phone trying to get it UNLOCKED as the email from AT&T said they would do for us; they hung up on us 3X and put us on hold at least 10X. Told us we were ineligible, and when I mentioned the email from AT&T she stated she had no idea what the email was about! After she hung up the 3rd time they never called back. Walked into Apple Store and mistakenly thought they could take care of two iPhone issues, but they said they'll UNLOCK my iPhone 4's tomorrow!!! I'll post the results this afternoon...:eek:
 
You need to talk to tech support, not international care.

yeah, its the only link i have to chat with at&t, i don't have an account to login to.

i called but they said they aren't willing to unlock even if i got it off ebay, they said the phone's history and account is confidential so they will not help out.
 
Thank you. I called back today and got a case # this time he still offered either my phone number or email, I told him email he said ill have to wait till the 17th.I was hoping i would be given an unlock code instantly, but i think waiting till the 17th might be a bad sign? Or if it wasn't eligible would they have just told me right on the phone?

You have it right; if you weren't eligible they would have told you. The unlock isn't an actual code you punch in; it's a back-end change that Apple has to make. They tell you your case will be resolved by the 17th but in reality you'll probably get an e-mail within 2 days with instructions to restore and then re-sync to make the unlock take effect.
 
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