I'm so frustrated. Ordered on ATT's website September 12 3:11am EST. Got confirmation 4:42am in email. Card had the $1 authorization and then the $436 amount (2 year contract price) which stayed on my card for about 4 days. Charges fell off and now my order just says preparing for shipment ever since. No movement. Dates were bumped from Oct-31, Nov11 to the current Oct 2 - Oct 11. It's been that way for days. I call 611 or the 877 number and get item is backordered. AT&T reps of course give me the same info that I can get by checking online. I tried to order through apple's store app but gave up after 3:45am since it wouldn't let me on.
It's frustrating when people who ordered through Premier like me who have later dates already have their phones or their tracking information and I don't. Where in the world is MY phone/tracking info?