Worse, when they do communicate with you, it's to say something like "Good news! Your phone is still on backorder!"
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
AT&T Pre-order status iPhone 6 Plus (only)
- Thread starter Love2bLeo
- Start date
- Sort by reaction score
Yeah AT&T is sounding like professor farnsworth "Good News Everyone, your iphone is still on backorder"
Of course when you look at it from their point of view..... They gave me shipping days 10/2 - 10/13. So until 10/14 they are doing exactly what they have promised.
I expected my phone to come 9/19 because of prior years experience......
What makes me mad is that they shipped phones to people that ordered way after me, that's definitely AT&Ts fault.
Of course when you look at it from their point of view..... They gave me shipping days 10/2 - 10/13. So until 10/14 they are doing exactly what they have promised.
I expected my phone to come 9/19 because of prior years experience......
What makes me mad is that they shipped phones to people that ordered way after me, that's definitely AT&Ts fault.
I would agree with this except when I talk to CSRs they have said that these are conservative estimates and I should be getting the phone sooner. So, for me, it brings me back to Att's approach.
Tough for any CSR to make any sort of estimate. If these were flowing in from Apple at a decent rate maybe. But this trickle of supply from Apple is not helping ATT in this situation. For the most part. ATT has bungled the delivery of many of the ones they did receive.
For people who are still waiting for their phones. what status do you get when you call these numbers? (877) 782-8870 and (866) 267-4510.
When I call the 877 number it says the items in my order are on back order. When I call the 866 number it used to say my order was processed and was sent to the warehouse for shipment now a few days ago it was changed to 1 or more items in my order are temporarily out of stock.
When I call the 877 number it says the items in my order are on back order. When I call the 866 number it used to say my order was processed and was sent to the warehouse for shipment now a few days ago it was changed to 1 or more items in my order are temporarily out of stock.
Well this turned out to be a totally uneventful day.
ON a side note.. I did receive my new blue haddoni anemone today.
It's gorgeous and more enjoyable than a new iPhone anyway.
take that
Had to google that
Looks pretty! Enjoy!Here's a picture for the lazy uninformed.....
Attachments
Save yourself the hassle and just go by what the 877 # is telling you. Once it moves from back order to processing, expect shipping confirmation within the next 24 - 48 HRS.
I just called the 866 number and it says we have processed your order and it has been sent to warehouse for shipping. You cannot change your order at this time. I never called 866 before so I don't know if this is good or not.
----------
Goo for you. Very pretty.
----------
Had to google that
Here's a picture for the lazy uninformed.....
Goo for you. Very pretty.
I just called the 866 number and it says we have processed your order and it has been sent to warehouse for shipping. You cannot change your order at this time. I never called 866 before so I don't know if this is good or not.
Doesn't really mean anything, mines says the same thing. The only number I've seen give a true update is the 877 #. And yes, I'm still on back order.
What's it mean if I called the second number and instead of giving me status of my order I'm on hold to speak to a rep??
I cancelled my order online this morning (11/9-11/27 date) and picked one up at my local Apple store this morning. No more waiting for me!
It did that to me too when I called. When I finally spoke to a rep they told me that my order number wasn't real and transferred me to a different department. While I was on hold to talk to the new department I got disconnected.
I had this happen to me several times using the 877 number. It meant nothing.
----------
What happened to our big day today?
Apparently they know nothing and she barely spoke English. She said I'm still showing 10/29-11/07 but "that's just an estimate if we get them in stock well send it sooner".
I just had a rep tell me there's no chance of me getting my phone until November.
I am in the October 10-13th class. No phone. Still On back order. And there is the possibility that my shipping dates will lapse into the second half of October.