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Who's warehouse are they referring to? And, really, who lives closest? :eek:

People who already got their phones they live closest, and we people who has no clue when we will be getting ours live farthest. ATT rep has no clue on 6+ shipping.
 
Living closest to the warehouse, alphabetical order, color size provider order=BS

I honestly think a monkey picks numbers out of his ass
 
AT&T releases its earnings tomorrow - I am curious to see if its anything like Apple or Verizon who are admitting to a cluster eff of a backlog. All things considered, I am thinking they will not mention it :rolleyes:
 
So, when I placed my order 3 weeks ago I was charged $153 for the tax on 2 phones. Obvi, that charge fell off. For various reasons I used a card that I don't like to keep money on. So, I chatted up ATT and asked them WTF why can't you just charge me already so I am not leaving money on a card I don't like to use... I got the usual blah blah blah. It would just be nice to not have to worry about that aspect. Anyone know what happens if by some miracle they go to ship the phones and can't charge a card?? Will I have a chance to transfer money or is it immediately to the back of the line for me?? ugh

They will charge the card either after the phone ships or is delivered. they took the money out of my account a couple of days after my mom's was delivered to her.
 
Thanks. That gives me a little leeway maybe. Maybe, they don't charge up front because we are never getting our phones... :(

They will charge the card either after the phone ships or is delivered. they took the money out of my account a couple of days after my mom's was delivered to her.
 
This is my two cents on the situation. I've been following this thread for awhile even before planning on ordering the iPhone 6+ Black 64GB. I ordered my on 10/16 with a shipping date estimate on 11/25- 12/5. Honestly, the last iPhone I owned was the 4. Although I've had an iPad 2 and a mini. But I just felt a needed a bigger screen size, and android provided that. Point is, I ordered it because of the new 30GB data plan att offered. But as much as I want to get my hands on the Plus, honestly I'm not in a hurry. And although I understand that you want to get what you bought, patience is key. I bet there are about 10-20 people here that actually need the phone because their current device is about to die or not functioning properly. We have become an inpatient society. We want things now, and when we are prompted to wait, we get irritated. Most of us knew, that there was going to be a backorder problem with this redisigned device, specially with the Plus, which was a new game for Apple and not knowing how it was going to sell, it was expected to be less produced than the regular. Let's all have patience, enjoy our daily lives and when u get that email that your phone has been shipped, celebrate. Hope you guys have a great day and, well, I'll keep following this post. It's very interesting.
P.S my buddy in Orlando pre ordered his iPhone 6+ 64 Black on 9/15 and got a shipping g date of 11/3-/11/10 turns out that his shipped two days ago. That's almost two to three weeks in advance so hopefully we start seeing more movement on AT&T
 
I have the answer guys!

After speaking to a rep she informed me of the way shipping is being handled.

If you live closer to a warehouse. You will receive your phone faster than someone who lives farther from the warehouse.

Excellent business practices my friends

Kappa

I live in Memphis which seems to be one of their warehouse locations. Ordered on 9/12 at 8AM CST 128 SG 6+ and 11AM CST 128 Gold 6+ still on backorder per 877#.
 
who did you order through?
A few years back ATT canceled my order because of this exact problem, they could not charge my card(different reason), that is why I am concerned. Maybe I will just buy a throwaway green dot card and change my billing info... I should have known I would be waiting until after xmas blah

They will charge the card either after the phone ships or is delivered. they took the money out of my account a couple of days after my mom's was delivered to her.
 
This is my two cents on the situation. I've been following this thread for awhile even before planning on ordering the iPhone 6+ Black 64GB. I ordered my on 10/16 with a shipping date estimate on 11/25- 12/5. Honestly, the last iPhone I owned was the 4. Although I've had an iPad 2 and a mini. But I just felt a needed a bigger screen size, and android provided that. Point is, I ordered it because of the new 30GB data plan att offered. But as much as I want to get my hands on the Plus, honestly I'm not in a hurry. And although I understand that you want to get what you bought, patience is key. I bet there are about 10-20 people here that actually need the phone because their current device is about to die or not functioning properly. We have become an inpatient society. We want things now, and when we are prompted to wait, we get irritated. Most of us knew, that there was going to be a backorder problem with this redisigned device, specially with the Plus, which was a new game for Apple and not knowing how it was going to sell, it was expected to be less produced than the regular. Let's all have patience, enjoy our daily lives and when u get that email that your phone has been shipped, celebrate. Hope you guys have a great day and, well, I'll keep following this post. It's very interesting.
P.S my buddy in Orlando pre ordered his iPhone 6+ 64 Black on 9/15 and got a shipping g date of 11/3-/11/10 turns out that his shipped two days ago. That's almost two to three weeks in advance so hopefully we start seeing more movement on AT&T


That's all nice and dandy but you placed your order less than a week ago. Talk to me when 12/5 comes around and you haven't heard squat about your order, like many of us now.

The difference here being that many of were up in the middle of night to pre-order a phone we thought we would have received by now. Many, many of us are indeed patient, we've waited all the way up to our estimated shipping dates, and guess what. Many of us are now here, and tomorrow is the end of our shipping window (est: 10/13 - 10/22), guess what happens then? No one knows, not even Tim Cook himself, which he shared with investors during a Quarterly earnings report two days ago. They too forecasts that iPhone supplies will be constrained well into next year with no clue as to when supply will catch up with demand.

The way things are going, and with such a huge backlog in orders yet to be fulfilled and the estimated rollout of the device to a total of 112 Countries by the end of the year, I'm willing to put money that you or anyone with an estimated late Nov - Dec shipping window will not even see their phones this year, unless you end up switching carriers, because apparently AT&T is the ugly step child out of all of them.

Now I'm sorry if I came out a bit harsh, but many of us here share the same frustration, understandably so, since we've been patient enough to wait over a month + for a "pre-ordered" device that no one has a clue when we'll receive at this point. If we begin to get pushed back (which is almost guaranteed at this point), it most certainly means that all other orders after us will be pushed well into next year as well.


At the end of the day I think we all learned a valuable lesson that we should have known from previous launches, and that's never to pre-order from AT&T ever again.
 
Not sure if I just missed it, but did nani1441's phone ship?? I sure hope so. This is just getting ridiculous. There is no way they are going to be able to honor my 11/9-11/27 ship dates when there are so many who ordered before me that do not have a phone in hand. I wish I could just stop checking and resign to the idea that it gets here when it gets here. :(
 
Hi, I ordered a 6+ 128GB Gold on 9/12 @ 8am EST. My shipping estimate is 10/31-11/11. ATT put a hold on my account the next day, then it dropped off after 3 days. However, today $84 was taken from my account. Is this a good sign that my phone will be delivered soon? The order status page and the 866 number have not been updated.
 
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Hi, I ordered a 6+ 128GB Gold on 9/12 @ 8am EST. My shipping estimate is 10/31-11/11. ATT put a hold on my account the next day, then it dropped off after 3 days. However, today $84 was taken from my account. Is this a good sign that my phone will be delivered soon? The order status page and the 866 number has not been updated.

Call the 877 # and see what it tells you. (877-782-8870).
 
One thing you have to keep in mind re: the 5S launch vs. the 6&6+ launch is that the 5S was based on a chassis that already existed in the iPhone 5. There wasn't much change to the production process necessary. Even most of the production process for the 5C was similar to the 5. The 6 and 6+ however is a whole new ball game.

Don't get me wrong, I'm not defending anyone. But I don't think you can compare the two launches as the production requirements are very different.

I would say they spun up parallel lines to the 5s/5c. Nonetheless, I don't think Apple had a good handle on the uptake of the 6/6+. They didn't want to take an expense hit having to much inventory on the books at the end of the fiscal so they kept it very conservative. Doesn't say much for the customer experience.
 
Att CEO

AT&T CEO Randall Stephenson
Direct email. rs2982@att.com
randall.stephenson@att.com
210-351-5401 is direct to his secretary, admin. asst.
alt. phone # 210-821-4105 (HQ) press #3 ask for him
 
You're kidding me right?




In other news, was reading an article on Cnet regarding Apple's 4th QT earnings:

______________________________________________________________

Cook said iPhone 6 and 6 Plus demand "is far outstripping supply," and it could stay that way through the end of the calendar year.

"It's unclear, looking at the data, when supply will catch up with demand," Cook said on a conference call. "It's clear, as of today ... we're not even close. We're not even on the same planet."

______________________________________________________________


Awesome, so not even Tim Cook knows when we'll be getting our phones.


Not joking. This is what they told me. Which is ridiculous
 
AT&T Pre-order status iPhone 6 Plus (only)

I think the rule of thumb is 28-35 business days.... so if you ordered on 9/12, and still haven't received the phone, you might see one in this timeframe: 10/22 - 10/31. And if you ordered on 9/13, expect it between 10/23 - 11/3 and likewise...

For me, the order date was 9/16, so according to the thumb rule, i might see something between 10/24 - 11/4
 
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I have the answer guys!

After speaking to a rep she informed me of the way shipping is being handled.

If you live closer to a warehouse. You will receive your phone faster than someone who lives farther from the warehouse.

Excellent business practices my friends

Kappa

Anyone know where the AT&T warehouses are located?
 
Hi, I ordered a 6+ 128GB Gold on 9/12 @ 8am EST. My shipping estimate is 10/31-11/11. ATT put a hold on my account the next day, then it dropped off after 3 days. However, today $84 was taken from my account. Is this a good sign that my phone will be delivered soon? The order status page and the 866 number has not been updated.

I would imagine that would be a good sign, but i thought the tax was about $56 for the 128 GB, so I'm confused what the amount of the charge could be for....
 
It says being processed with an expected shipdate of 10/31-11/11.. ughh... :(

If it say being processed though it will still probably go ahead and ship soon. Last week Ellie who was on this thread called the 877 number and it said processing with an expected ship date sometime in November and she got it yesterday afternoon in the mail. I would think a charge to your card and a change to processing instead of backordered is a good sign for you.
 
That's all nice and dandy but you placed your order less than a week ago. Talk to me when 12/5 comes around and you haven't heard squat about your order, like many of us now.

The difference here being that many of were up in the middle of night to pre-order a phone we thought we would have received by now. Many, many of us are indeed patient, we've waited all the way up to our estimated shipping dates, and guess what. Many of us are now here, and tomorrow is the end of our shipping window (est: 10/13 - 10/22), guess what happens then? No one knows, not even Tim Cook himself, which he shared with investors during a Quarterly earnings report two days ago. They too forecasts that iPhone supplies will be constrained well into next year with no clue as to when supply will catch up with demand.

The way things are going, and with such a huge backlog in orders yet to be fulfilled and the estimated rollout of the device to a total of 112 Countries by the end of the year, I'm willing to put money that you or anyone with an estimated late Nov - Dec shipping window will not even see their phones this year, unless you end up switching carriers, because apparently AT&T is the ugly step child out of all of them.

Now I'm sorry if I came out a bit harsh, but many of us here share the same frustration, understandably so, since we've been patient enough to wait over a month + for a "pre-ordered" device that no one has a clue when we'll receive at this point. If we begin to get pushed back (which is almost guaranteed at this point), it most certainly means that all other orders after us will be pushed well into next year as well.


At the end of the day I think we all learned a valuable lesson that we should have known from previous launches, and that's never to pre-order from AT&T ever again.

I agee,
I would also like to add that there have been a few people who ordered after us who got their phones of same make and model and not premier.
Sprint seem to be the golden child for apple. as i have seen sprint having lots of phones of call make color and models all almost gone by close of business and a new batch in the next day in the state of florida can not speak for the other states as i am only watching my area. :)
 
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