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AT&T Pre-order status

ejfontenot said:
Has anyone in the DFW metroplex gotten a shipping notice/tracking number?
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With the 5's one of the distributions centers was in Dallas. IIRC, I got shipping notification late Wednesday or maybe even Thursday. It was a local delivery - so it was like one move from the Distribution Center to Out for Delivery.
 
For those who's date just changed, does your "last updated" still show an old date? Mine was just updated to 10/2 but still has "last updated" as 9/12. Not sure if that means anything...
 
ejfontenot said:
Has anyone in the DFW metroplex gotten a shipping notice/tracking number?
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mantan said:
With the 5's one of the distributions centers was in Dallas. IIRC, I got shipping notification late Wednesday or maybe even Thursday. It was a local delivery - so it was like one move from the Distribution Center to Out for Delivery.
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I have a feeling the same will happen. Haven't seen any movement, just wanted to confirm. I know that nearly all att premier orders come out of FW, just didn't know if it would be the same this time.
 
Just got my shipping estimate bumped up as well! I had been at 10/13-10/31 since Friday evening. Never got any change whatsoever as many of the people posting here did. So happy I finally got my bump up! Now it's at 9/23-10/2.

Ordered at 8am PST 64gb 6 space gray
 
Been like this since I ordered it..
 

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Just checked and yep I got bumped...originally it was sometime in late Oct to November, then 10/13-10/22 and now 10/2 to 10/13. I ordered roughly right around around midnight maybe five minutes tops after! I was hoping apples site would go live!
 
After checking to make sure my delivery date was, in fact, still Halloween I started a chat online. "Liz" told me that she couldn't access my order. WTF? Then gave me another number to call... (866) 499-8008.

After waiting over 36 minutes with the bad muzak and the 15-25 second interruptions telling me how valuable I am to AT&T, I was told that the dates aren't accurate, and it might be sooner... maybe.

On a whim, I then dialed 611. Within about 2 minutes I got a very helpful and friendly operator who told me "most all preorders on the iPhone 6 will ship in 7-14 days - for the iPhone 6 Plus it's more like 30-45 days".

Closest thing to a realistic answer that I've managed to get.
 
Skoal said:
Continuing to call reps until your get the answer you want isn't going to change anything. Like so many others have said. These reps no diddly! Be patient and it will be Friday before you know it.
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1. I wasn't calling it was live chat and 2 it was only the second person because the first person didn't even attempt to look up my order
 
Hawkeye1999 said:
I just got off the phone with AT&T. I ordered my phone on AT&T's website at 1:30 am PT on Friday, since it was down the first hour and Apple was still down at that time. My shipping date was suppose to be in 14-21 business days according to the confirmation online, but after I received an email in the morning, it was set to ship between 11/9 - 11/27. When I called AT&T using 611 in my phone, a nice customer service agent gave some great info:

- If you ordered it before 5:00 am ET on Friday 9/12 - you will likely get the phone this next week, if not on the 19th.

- Apple gave them default dates to put in, or something like that, so the shipping dates are not accurate.

- They are suppose to notify me in the next few days with a shipping confirmation.

I am a business premier customer, but it sounds like this applies to everyone.

I told her that I wanted to cancel since the Apple website was quoting shipping dates a lot sooner. That was the reason she went into the in depth explanation stating I would likely get it in the first few days around the 19th, regardless of the shipping date being quoted.
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My shipping date just changed to 10/02/2014 To 10/13/2014 but the last date for an update still says 9/13/14. I'll be the next "real" update will be the shipping info. It appears that the info I got from the customer service rep is correct.
 
seventhedition said:
Just got my shipping estimate bumped up as well! I had been at 10/13-10/31 since Friday evening. Never got any change whatsoever as many of the people posting here did. So happy I finally got my bump up! Now it's at 9/23-10/2.

Ordered at 8am PST 64gb 6 space gray
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Maybe my number is coming up soon. That's the same configuration I ordered, just a couple hours after you.
 
nickpcwx said:
For real though... what time did you order on the 13th? I ordered my 6 16GB silver at 5pm CT on the 12th, so if mine updates to the 19th anytime soon, you shouldn't be too far behind.
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Well I ordered it at 8 am est on the 12th and got a confirmation email. Then at around 5 pm that day I get a second email saying it was canceled and I have to go to a store to get it resolved. Turned out to be a glitch but since my local AT&T store's computers were down, they weren't able to reorder it till Saturday around 9 am.
 
It seems many dates from 10/2 are moving back to 10/13.

I think AT&T is beginning to realistically set their dates, people. I'm starting to believe people won't receive their Plus models this month at all.
 
jonathans2998 said:
1. I wasn't calling it was live chat and 2 it was only the second person because the first person didn't even attempt to look up my order
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It's all good man. Not knocking Ya! It's just chatting and calling these people won't get you an accurate answer I promise that. It's been proven every pre order. I understand the need to call/chat though. The entire process is frustrating.
 
Kingfisher1 said:
Everyone who got their order bumped to 10/2 recently (past few hours), when did you order?

I ordered 2 IP6+'s at 12:10 PST and one of them got bumped to 10/2 on sunday, while the other just recently jumped to 10/2. I think that everyone with a 10/2 date is getting theirs shipped tomorrow or thurs.
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I ordered 6+ 16 gig at 12:07 PST just bumped to 10/2
 
Skoal said:
It's all good man. Not knocking Ya! It's just chatting and calling these people won't get you an accurate answer I promise that. It's been proven every pre order. I understand the need to call/chat though. The entire process is frustrating.
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I never liked pre ordering from att, but I had to since apple was down. Just hope it come soon
 
Same here, dates changed to 10/2-10/13 for my 128gb Silver iPhone 6+. The 16gb Gold iPhone 6 still shows 9/17-9/18. Keeping my fingers crossed.
 
chancho1423 said:
Well I ordered it at 8 am est on the 12th and got a confirmation email. Then at around 5 pm that day I get a second email saying it was canceled and I have to go to a store to get it resolved. Turned out to be a glitch but since my local AT&T store's computers were down, they weren't able to reorder it till Saturday around 9 am.
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Oh ok. Wow, almost the same exact thing happened to me. Ordered at 8:01am CT (when money hit the bank) then got a "order canceled" email at 4:30pm CT. So I went to a store and they were able to order it for me. It would've been nice if AT&T would've sent the email earlier!
 
Got bumped up sometime in the last 2 hours.

Showing 10/2-10/13 now. Previously 10/13-10/22.
I ordered the configuration most in demand: Space Gray 64GB 6 Plus
Best of luck y'all!
 
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