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AT&T Pre-order status
- Thread starter logun08
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Yes, they do, indeed, seem to have the 6, just not 6+. I talked to a CSR over a week ago and she told me I could get my phone earlier if I switched to the 6, but I said I want what I ordered, the 6+.
sal23
macrumors member
According to AT&T that phone has a longer shipping date than the 128 GB SG - Iphone 6 but it's kind of hard to know what to believe because people who just placed orders this past weekend have shipped devices. I hope your phone ships soon.
sal23
macrumors member
I just checked the order status page. Mine had been in perpetual "Preparing to Ship" September 16th with an estimated ship date of 10/31-11/11
Today, it reads "Preorder Processing"
I ordered the 128GB SG iPhone 6 plus on the 12th of September.
Today, it reads "Preorder Processing"
I ordered the 128GB SG iPhone 6 plus on the 12th of September.
Since att warehouse is a zoo run by monkeys. They must have said "less people ordered the 128gb model so let's make sure we have plenty of those, while a bunch of people ordered 16gb and 64gb lets just take our time ordering those and make people wait for iphone 6 like they're waiting for 6+ models and make ourselves look bad"
is that the problem, regionalized distribution centers vs centralized.
for example, i'm in atlanta. if my local distributer is out, i sit and wait until they get one in the warehouse vs getting from somewhere else in the county?
Argh.
Page off of AT&T's main web page tells me "Preparing to Ship" with one order number
A different order status page tells me "Preorder Processing" with a completely different order number
the 877 number gives me the cheerful female voice telling me my item is on back order.
I really wish I could get a straight answer. It would make the wait that much less annoying.
Page off of AT&T's main web page tells me "Preparing to Ship" with one order number
A different order status page tells me "Preorder Processing" with a completely different order number
the 877 number gives me the cheerful female voice telling me my item is on back order.
I really wish I could get a straight answer. It would make the wait that much less annoying.
Um I'm not 100% but all carrier stores won't have stock till all this debacle is over. Which would probably be December. Apple stores get their shipments directly from China same if you order online from Apple. Ordering from carrier stores the warehouses are the ones who get the shipments from China then ships to ups/fedex/usps. It's just all f&*!ed up. Sure Apple has fault but att imo is probably doing the worst of all carriers getting people their iphone6. All carriers have 6+ delay times that's because not many were produced. For some people their local target has more stock then the att store high makes absolutely ZERO sense to me.
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It's not just the delay, it's the complete disregard of preordered phones not getting shipped, but post launch date orders getting shipped.😡😡
I feel for the preorder people a lot of preorder issues happened with tmobile as well but most of those got taken care last week.
I also feel for the iPhone 6 people who ordered in September and are still waiting. It amazes me people ordered within the week and got shipping emails already regardless of the model.
Also what you guys should do is really give hell to the executive rep team and demand answers and compensation for waiting and waiting and waiting.
help
Ive posted this before but did anyone order on store launch date from AT&T?
64gb Iphone 6 plus sg? with a ship date of Nov 2-27?
The wait time is getting ridiculous, other carriers are fulfilling orders faster and I don't understand why.
I had to sell my 5 to AT&T before the prices dropped and got stuck using a blackberry that doesn't even work as well.
Ive posted this before but did anyone order on store launch date from AT&T?
64gb Iphone 6 plus sg? with a ship date of Nov 2-27?
The wait time is getting ridiculous, other carriers are fulfilling orders faster and I don't understand why.
I had to sell my 5 to AT&T before the prices dropped and got stuck using a blackberry that doesn't even work as well.
That's what I've been telling CSR's at AT&T. All I want is information regarding my order -- they can't give a straight answer since they don't know, either. It's like they are intentionally kept in the dark, too. Maddening.
That said, when I call, I'm always calm, and never agitated. I simply want to manage my expectations, which is a herculean task, at best...
noekozz
macrumors 6502a
Save yourself the headache and just go by what the 877 # tells you. After your status changes from "back ordered" to "processing", expect a shipping confirmation within 24-48HRS after that. I'm in back order hell as well and feel your pain. Also, whatever shipping estimates you're getting from the ATT site, it's a high probability that it's legit, as supplies of the 6 + are really that low.
If the supplies of the 6+ are *really* that low, why then are people that ordered after launch date getting the same phones that have people sitting in preorder limbo?
I called AT&T order management to get a straight answer (plus to find out why I was given 2 order numbers) 7 minutes into a hold that was supposed to be no longer than 10 minutes, the phone disconnected.
noekozz
macrumors 6502a
Trust me, the more I think about it the more frustrated I get too. Every other carrier has been able to come through with devices except for AT&T. I was pretty much convinced AT&T was picking orders out of a hat. That "first come first serve" order is complete BS and calling and speaking to a CSR is pointless, as they are just as clueless as we are. My advice, hang in there. If you can't wait, cancel your order in hopes of securing an in-store pick up (supplies are running low on that as well depending on the model). I thought of doing that, but I've held out for this long that I'm currently in my shipping window now (est: 10/13 - 10/22).
Yep. While I don't blame att completely in this matter this will be my last "contract" with them. Att is oblivious to any customer concerns. If I wasn't forced to be with them due to contract I would be gone right now. The biggest thing I am pissed about is after preordering, seeing people who ordered after me whether before or after 9-19 getting the same phone I ordered. That alone will be why I leave att ASAP.
charlyee
macrumors 6502a
AT&T Pre-order status
Good question:
I did have some logic behind it. I had a 18 month old 5 that I was very happy with and perfectly content to skip the 5s, but back in July I started having problems with the sleep/wake button and the Apple Store offered me a new 5s for $350 and I took it. I should have declined it and had them fix my 5 instead.
Anyway, I wanted to get back on some kind of an annual cycle to avoid premature hardware failure, and decided to go for the 6. But I am not compelled to upgrade and won't lose any sleep if I end up staying with my 5s.
Good question:
I did have some logic behind it. I had a 18 month old 5 that I was very happy with and perfectly content to skip the 5s, but back in July I started having problems with the sleep/wake button and the Apple Store offered me a new 5s for $350 and I took it. I should have declined it and had them fix my 5 instead.
Anyway, I wanted to get back on some kind of an annual cycle to avoid premature hardware failure, and decided to go for the 6. But I am not compelled to upgrade and won't lose any sleep if I end up staying with my 5s.
Fantasigraphic
macrumors 65816
I know there's a Apple warehouse/distribution that (think) covers the southeastern US in Nashville and we haven't delivered a mass shipment since 9/15-9/16, which were iphones that were turn around and sent out to stores for the 9/19 launch date.
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If you still using the iPhone 5 there is a "recall" on certain iPhone 5 that they replace this free of charge. They give you a loaner til it's repaired and sent back to Apple.
Go to Apple website and and search for iPhone 5 wake/sleep button (think) under the Support section