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AT&T Pre-order status

Quick question regarding my iPhone 6 Plus order. In the tax section it shows TBD and my phone has already shipped out from the warehouse. But it didn't charge my card. It was bought from AT&T Premier. Is there an error with this? Or is it suppose to be like this?

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Maui19 said:
I ordered a 6 Plus from AT&T on 10/8. Ship date was 11/11-11/17. In late October, I noticed the ship date had slipped a week. I learned this online--I received no email notification from AT&T. On 11/17, I checked the status online and found my order had been cancelled! No notification whatsoever. WTF? I called AT&T, and they said that, because my order had been open for 39 weeks, it was automatically canceled by their system. I pointed out that their math wasn't correct, and the rep said that's what their system was saying. They placed a new order for me, and the new ship date was 12/26. I told them that was unacceptable, and asked to speak to a manager. The mgr said he would expedite the order, and I would hear from their escalation department in a day or two. Four days later, I called again asking what was up with my order. They said I had been escalated "to the front of the line." Of course I asked when I would see my phone, and they didn't know, because they were out of stock and didn't know when they would get more. I asked why I never received any kind of notice that my order had been escalated, and they said that the escalation department was so busy that they couldn't send out notification.

Wow.

Let me repeat that: Wow.

Since we were about to go out of town for a couple days, I cancelled my order and decided to take my chances at the Apple store in the town we were visiting (no Apple store within 2 hours of my home). I was able to walk in and get a 6 Plus immediately at the Apple store.

I told this story to the Apple rep, and he said "believe it or not, AT&T is actually the best at this." Double Wow.

Anyway, I have the phone, and AT&T is on VERY thin ice with me.
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Good for u like I have been saying. It's best to order your phone from Apple because they will get there's before AT&T does. And on AT&T part that was bad customer service canceling your order with out any notification just wrong. I orderd our phones on launch day from Apple.com and I was very happy I did seen what every body is going through with AT&T. Got our phones in the early part of October. Actually got our 6/6plus from Apple before the estimated ship date very cool. Glad u was able to pick up your 6+ from Apple in a reasonable time without waiting way to go#
 
Razorhog said:
I finally got a shipment email!!!
Order date: Oct 23
Where: AT&T Store
Device: 64GB Space Gray 6+
Original Ship Dates: 12/3 - 12/12
Shipped on: 11/22

The only strange thing is that my tracking number is a United States Postal Service number. I thought they shipped FedEx or UPS? When I enter the tracking number online, it says it is not found.
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Mine was the same way, takes a day to post on the USPS system.
 
Order cancelled

Originally ordered 128GB Gold 6 plus on 11/10 via. ATT website. Called on 11/26 to verify that nothing was wrong with the order since I couldn't find it through my account. Was told the order was fine and would ship between 12/19 and 12/31. I asked about shipping method and was told it could ship UPS, FedEx or USPS. Unfortunately, the address I used was for the receiving department at work which does not accept USPS packages and any packages addressed to that location are returned to sender. I was not able to change the shipping address without canceling and reordering.

ATT could not guarantee a different shipping method, so I cancelled order. My Next eligibility was reinstated immediately (at my demand). I placed an order on the Apple website about 10 minutes later and my new *deliver by* dates are between 12/18 and 12/24.

I should have known better than to order through AT&T as I've been burned in the past. Live and Learn...
 
Uhmm... I placed an order on att website yesterday for an iPhone 6 plus 64gb space grey. They shipped it via UPS this morning and scheduled delivery on Wednesday 12/4.
 
In an interesting turn off events, a few local Apple Stores have had enough iPhone 6 models in stock to take care of walk ins. Local AT&T stores seem to have even more. The days of waiting are long over.
 
iososx said:
In an interesting turn off events, a few local Apple Stores have had enough iPhone 6 models in stock to take care of walk ins. Local AT&T stores seem to have even more. The days of waiting are long over.
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iPhone 6, sure, not a problem. Want a 128GB SG 6+? Good luck unless you live in SoCal. Most areas of the country have none. My local AT&T store said they wouldn't even be receiving any 64 or 128GB 6+ models until mid-December at the earliest!
 
goofy1958 said:
iPhone 6, sure, not a problem. Want a 128GB SG 6+? Good luck unless you live in SoCal. Most areas of the country have none. My local AT&T store said they wouldn't even be receiving any 64 or 128GB 6+ models until mid-December at the earliest!
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In stock yesterday in San Francisco, went with my cousin and bought two since my current 6+ has warped.

He bought a 64GB, I bought 128GB both 6+ models.
 
iososx said:
In stock yesterday in San Francisco, went with my cousin and bought two since my current 6+ has warped.

He bought a 64GB, I bought 128GB both 6+ models.
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Yup, West Coast y'all are lucky that Apple seems to favor you. The rest of the country (according to istocknow) is red for the model (128 SG 6+) I have on order through AT&T. Seems to be no reason why certain parts of the country are left high and dry without any 6+ - well the 128GB SG model anyway. Lots of places around here have the 16GB, but that is useless to me.
 
goofy1958 said:
Yup, West Coast y'all are lucky that Apple seems to favor you. The rest of the country (according to istocknow) is red for the model (128 SG 6+) I have on order through AT&T. Seems to be no reason why certain parts of the country are left high and dry without any 6+ - well the 128GB SG model anyway. Lots of places around here have the 16GB, but that is useless to me.
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I agree with you, the carriers can only sell what Apple sends them, it's not a very good reflection on Apple when they show favoritism. They're distribution pattern leaves a lot to be desired.
 
iososx said:
I agree with you, the carriers can only sell what Apple sends them, it's not a very good reflection on Apple when they show favoritism. They're distribution pattern leaves a lot to be desired.
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I've been watching this for the past several weeks :)( wait what? ) and it appears that they resupply by region. It just seems that the West was the last area to be replenished. Early last week the midwest was flush with stock while the West was all red.
 
sqa4life said:
Uhmm... I placed an order on att website yesterday for an iPhone 6 plus 64gb space grey. They shipped it via UPS this morning and scheduled delivery on Wednesday 12/4.
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FYI if you're concern about purchasing a certified like new iPhone from AT&T. I received mine in perfect like new condition.
And I can claim up to 2 iPhones 6 plus within 12 months via ATT mobile insurance for $200 deductible for each phone :)
 
Placed my order for iPhone 6 Plus 128GB Space Grey on October 21. Originally had ship date of 12/3-12/10. Now has ship date of 12/12-12/19. Still says "preparing to ship" on order status page. Don't have a phone currently so I can't check on the 877 number. Problem is, my ATT bill is way over due so I'm worried that when they get around to actually shipping the phone they'll cancel the order because my bill is overdue. Wasn't overdue on Oct 21 though.
 
Newtons Apple said:
The "days of waiting" are far from being over for the 6 Plus! :rolleyes:
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If you're right I win, my Apple stock will reflect the pent up demand.

All I am commenting on is the five Apple Stores in my Market Area. I'm in them frequently since I enjoy buying lots of Apple products. :D
 
This was the line this morning for the 6/ 6+ At the Florida mall in Orlando FL I taught for a moment that apple came out with something I didn't know about? Then the Apple employee who is conducting the workshop was like no that's the 6/6+ line, I was like Wow!!!!
 

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Received My iPhone 6+

As of late last night I received a msg that my iPhone 6+ 128 gold was in my local ATT store. A little hiccup in activation but now all is a ok.

It's big, really big and slippery with or without a case.

I like it so far, but I hope they got their act together in quality. As in shockproof and drop resistance.

Happy holidays folks.
 
still no word on my iPhone yet, but the delivery window doesn't start until tomorrow. Guess it wasn't in the batch that everyone seems to be getting.
 
Shocked, there is hope

Premier Customer who ordered 128gb Space Gray on 9/22 online, got shipping confirmation last night, phone will be here tomorrow!

Finally!!!!!!!!!
 
I'm actually shocked that Apple hasn't managed to get this supply line running smoothly for the iPhone 6 and iPhone 6 Plus. We are how many months since launch date? About the time it is resolved it will be time for the iPhone 6s and iPhone 6 Plus s
 
dahammer01 said:
As of late last night I received a msg that my iPhone 6+ 128 gold was in my local ATT store. A little hiccup in activation but now all is a ok.

It's big, really big and slippery with or without a case.

I like it so far, but I hope they got their act together in quality. As in shockproof and drop resistance.

Happy holidays folks.
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Yea once u handle it for a while it will not feel that slippery anymore. I have a case on mine now anyway. I have always put my previous iPhones in cases though. I if u do put a case on it give this a try or something smiliar to this one from case mate. This is my wife 64gb 6 gold. I think the clear case looks best on the white & gold or silver models.
 

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01silver4 said:
Yea once u handle it for a while it will not feel that slippery anymore. I have a case on mine now anyway. I have always put my previous iPhones in cases though. I if u do put a case on it give this a try or something smiliar to this one from case mate. This is my wife 64gb 6 gold. I think the clear case looks best on the white & gold or silver models.
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Your right, I'm starting to get the feel for it's size but I guess I'm being overly cautious. I'm using the same case as you (clear) by case mate.
 
Anybody have any shipping updates this weekend? No news here for me, supposed to be shipping between the 12th and the 19th. We'll see....I won't hold my breath.
 
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