Isn't this whole thread about grandfathered unlimited plans being throttled into worthlessness, essentially making them a limited plan (just like one would get if they signed up new today) in terms of functionality? Not overbooking...
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AT&T Revamps Throttling Policy, Only Slows Unlimited Users above 3GB/Month
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He was complaining that unlimited is defined as:
1. not restricted: without limits, restrictions, or controls
Well, it was always restricted to 3G speeds. So if we go by that definition it was never 'unlimited.' Which is why I think that's a bad definition.
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NOT GOOD ENOUGH!!!
I'm sure many of you have tried calling customer service and have not gotten anywhere. It's designed that way by our "friends" at AT&T. The following are the contact information for two very important individuals who would like to hear your concerns.
CEO AT&T wireless : Ralph De La Vega
Ralphdelavega@att.com
EVP Mobility Costomer Service AT&T:
Brian Shay: brianshay@att.com
Phone: (214) 757-5750
Cell: (425) 205-0932
Let these two gentlemen know how you feel about the decisions they made concerning throttling your UNLIMITED service.
NOT GOOD ENOUGH!!!
I'm sure many of you have tried calling customer service and have not gotten anywhere. It's designed that way by our "friends" at AT&T. The following are the contact information for two very important individuals who would like to hear your concerns.
CEO AT&T wireless : Ralph De La Vega
Ralphdelavega@att.com
EVP Mobility Costomer Service AT&T:
Brian Shay: brianshay@att.com
Phone: (214) 757-5750
Cell: (425) 205-0932
Let these two gentlemen know how you feel about the decisions they made concerning throttling your UNLIMITED service.
Yep, and the fact that in so doing contracts are being violated, while still being sold as unlimited.
Then charge us less!
under capitalism they will charge you more and give you less. thats called smart business...lolool
They want people on their crap limited plans so they can get money on overages as if the amounts wireless carriers charge isnt enough. There is no other reason. "Network congestion" is a convenient excuse for them.
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Don't be a skinflint and pay for the data you use. Youse people are ridiculous. We need to merge the words spoiled and petulant to define how most of you throttling complainers act.
sevimli said:Then charge us less!
Don't be a skinflint and pay for the data you use. Youse people are ridiculous. We need to merge the words spoiled and petulant to define how most of you throttling complainers act.
Spoiled for living in a country with a judicial infrastructure that is supposed to protect contract rights? Either you simply don't understand the issue at stake or are trolling. I don't know which is worse.
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Please go ahead. More bandwidth for people who pay for their usage and you can enjoy the suckiness of sprint.
Please leave!
Yodalogger said:
Please go ahead. More bandwidth for people who pay for their usage and you can enjoy the suckiness of sprint.
Please leave!
There are 2 things we leaned here:
1) They said they're tight on bandwidth.
2) They loosened the restrictions and basically gave out more bandwidth for free today.
These 2 things don't exactly match so we have to decide which one to believe more. You've decided to believe what AT&T says. I've decided to believe what AT&T does.
You're free to make that choice, but yes, I still feel better about my choice and I'm sticking with it.
Oh, Marksman joined the discussion and I can just hear the insults about peoples mental health, they're juuuuust around the corner
Watch when iPhone 5 "4G" comes out 5GB data will not be enough..lower the price on grandfather or make the data plans more cheaper..
So you gripe that AT&T should stop overbooking its spectrum, and now that AT&T is doing that, you gripe about them doing precisely what you were griping about them not doing.
I agree with you that they should no longer be letting people select the unlimited plan as a grandfathered option, now that it's effectively limited.
But from your posts, I'd think you'd gripe about them doing that, too.
It seems like the only thing that would make you happy is if AT&T stopped taking on new customers.
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I still don't understand people saying they are switching to Verizon because they feel betrayed. Verizon is throttling unlimited users too FFs. AT&T has come out and given a solid number now. Verizon still has not. The way. Arizona is "better" with their throttling is that they throttle only at peak usage times. Interestingly enough Verizon users tends to use about 25% less data than AT&T users. (there is a chart for this out there but I am posting from my phone. If you demand evidence, google should lead you to it)
I still don't understand people saying they are switching to Verizon because they feel betrayed. Verizon is throttling unlimited users too FFs. AT&T has come out and given a solid number now. Verizon still has not. The way. Arizona is "better" with their throttling is that they throttle only at peak usage times. Interestingly enough Verizon users tends to use about 25% less data than AT&T users. (there is a chart for this out there but I am posting from my phone. If you demand evidence, google should lead you to it)
The fact that they stopped offering an unlimited plan doesn't free them from the responsibilities they have towards the customers they sold it to while it was still being offered
No you are oversimplifying what I am saying. I'm saying they should stop overbooking while still honoring their contracts. If they did that, I wouldn't be complaining at all, though I'd still be dissatisfied with the plans they do offer. But at least there I wouldn't have grounds to complain since if I didn't like the plan, I wouldn't sign up. Right now the problem is even if I like the plans, AT&T seems happy to break them. Not all customers have the luxury of fighting for their rights and AT&T is exploiting that fact. I don't like that and so am glad to voice my dissent.
Can I also say I'm shocked that AT&T even offered 4G unlimited plans? I thought for sure that's how they'd eventually kill off the unlimited plans...by keeping them 3G only. But based on this it seems that they exist? That surprises me.
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AT&T needs to realize that if their towers can't handle us as users to comply with our needs then what they need to do is build more towers, they need to realize its not what they want, it's what we the consumer wants. In the end they get money from us the people so why do we let them put such ****** boundaries on us? They're a public company and they need to put up with our needs, in the end we are paying for it and we deserve it for being on their network for years now, even when as a company they were doing bad.
AT&T needs to realize that if their towers can't handle us as users to comply with our needs then what they need to do is build more towers, they need to realize its not what they want, it's what we the consumer wants. In the end they get money from us the people so why do we let them put such ****** boundaries on us? They're a public company and they need to put up with our needs, in the end we are paying for it and we deserve it for being on their network for years now, even when as a company they were doing bad.
I thought Verizon would only throttle a user in specific instances where a specific tower was constrained. Meaning if the throttled user moves (i.e. goes to work) to where a tower isn't constrained, or if the tower they're connected to becomes less constrained, then their throttle is lifted. If that's true, I think that's a much better way of dealing with it.