Think of it like you're buying insurance from them. Peace of mind to not have to worry about going over. The extra fees you paid for unlimited is peace of mind insurance
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AT&T Revamps Throttling Policy, Only Slows Unlimited Users above 3GB/Month
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Think of it like you're buying insurance from them. Peace of mind to not have to worry about going over. The extra fees you paid for unlimited is peace of mind insurance
I'm currently on an AT&T unlimited data plan on my 4s. I'm on the last day of my billing cycle and I've consume 4.5 GB and have yet to be throttled. I wonder if they are still doing this on a case by case basis?
I've been an AT&T user since 2007 and I have never received any such information in writing from them. Just because some tech blogs reports it doesn't make it legitimate in a court of law.
So if a dealer sold me a BMW but delivers a Ford and I complain about it, you're saying I'd be "stuck on the BMW verbiage"?? The verbiage is the essence of the contract between the buyer and the seller. If you commit to sell me something, it's not being "stuck on verbiage" for me to expect you to deliver.
I am not in the top 5% and i never get throttled, however, I certainly don't blame those who use more data for expecting to get what they paid for, and what AT&T promised to deliver - UNLIMITED DATA. Partaking of what you paid for is NOT "abusing" by any stretch of the imagination.
It's not. Unlimited users don't expect "extra" data, because they already paid for UNLIMITED data. There is no "extra" for them, just what they already purchased!
No one forced AT&T to offer unlimited data. If they had evaluated their network and dislosed limits and throttling UP FRONT, that would be fine. Customers would have been free to agree or walk away. But that's not what they did. They advertised and sold "unlimited" data plans, then decided to limit (throttle) them. Big difference.
Go tell AT&T.
You charge them more during peak season... and you don't get unlimited flights for a set fee because their are peak seasons! The video shows Matt describing his iPhone projecting Netflix usage
If AT&T is throttling users because it doesn't have enough spectrum in some markets (to the point it was willing to spend $40 billion to buy T-Mobile in order to get more spectrum), and it's the FCC that controls the spectrum in the US, then the FCC is most definitely involved in this thread.
If AT&T was just about profits, then they would have just throttled people like they're doing now, without trying to buy T-Mobile for $40 BILLION dollars, right?
you assume everyone uses their data in the same manner as you. If someone wants to watch a movie on Netflix on their iPhone they have every right to do so.
Also AT&T's own advertising depicts the use of streaming technology on mobile devices and they also tout that the have the "Fastest" 3G in the US, in which speed is handy while having a movie streamed to your phone.
While its actually a good move that they upped the cap to 3GB/month, its also admittance that they have been wrongfully throttling unlimited data. Honestly throttling data is an insult to me as a customer and it does nothing to help a congested network.
It depends on the area you are in. Apparently 4.5GB didn't put you in the top 5% OR they don't need to throttle much in your area because the network doesn't have congestion problems there.
CONGRATULATIONS to those who fought attFail, spread the message, signed the petition, filed with FCC etc !!!!!
(charaj, 6coreWhore, crookedcharlie, spyguy, etc)
to all the trolls: sorry, we were wrong - little man, CAN make a change & get the big corp bully to change their policy!
(i still think we should have gotten 5gb before getting throttled, but hey ... according to the new policy, WILL get it when 5 comes out with LTE)
Ummmm, but it didnt do anything, you got 1GB more before throttling, but youre still throttled, you didnt really do anything, remvoing throttling was all of yours goal, all you did was keep it cemented but with one more magical GB of use...
We Collectively Hate You, AT&T
Open Letter to AT&T,
Look. Here's the deal AT&T - YOU came out and said, "Buy the iPhone, pay for the plan, and we will give you UNLIMITED Data."
In case you have forgotten exactly what the word unlimited means, here is the definition:
un·lim·it·ed [uhn-lim-i-tid]. adjective
1. not limited; unrestricted; unconfined: unlimited trade.
2. boundless; infinite; vast: the unlimited skies.
3. without any qualification or exception; unconditional.
What about the word unlimited do you not understand? NOT Limited. UNrestricted. UNconditional.
If you don't want us to have unlimited, cancel the plan all together. If someone uses a ton of data - guess what - they have freakin' unlimited data.
I am willing to bet that most of us as AT&T customers hate you. I am in no danger of being throttled, but dammit AT&T, if it's UNLIMITED, it's unlimited.
You would cancel our plan or otherwise penalized us if we altered any part of our contract with you. Why should we allow you do that?
If I could, I would switch, but I'm not sure what a handful of people doing that would do to you. So I guess, we will continue to bend over and take it like a man.
Screw you, AT&T, for screwing us.
Open Letter to AT&T,
Look. Here's the deal AT&T - YOU came out and said, "Buy the iPhone, pay for the plan, and we will give you UNLIMITED Data."
In case you have forgotten exactly what the word unlimited means, here is the definition:
un·lim·it·ed [uhn-lim-i-tid]. adjective
1. not limited; unrestricted; unconfined: unlimited trade.
2. boundless; infinite; vast: the unlimited skies.
3. without any qualification or exception; unconditional.
What about the word unlimited do you not understand? NOT Limited. UNrestricted. UNconditional.
If you don't want us to have unlimited, cancel the plan all together. If someone uses a ton of data - guess what - they have freakin' unlimited data.
I am willing to bet that most of us as AT&T customers hate you. I am in no danger of being throttled, but dammit AT&T, if it's UNLIMITED, it's unlimited.
You would cancel our plan or otherwise penalized us if we altered any part of our contract with you. Why should we allow you do that?
If I could, I would switch, but I'm not sure what a handful of people doing that would do to you. So I guess, we will continue to bend over and take it like a man.
Screw you, AT&T, for screwing us.
you should read contracts you sign and some of the fine print to these things....they ***** foot around it in language but it's there.
My point was that Matt watches Netflix movies from his phone projected on the wall. Phones screens aren't big enough to make watching 30 movies a month on them enjoyable.
Look.. I agree, AT&T got greedy. And they should still give us long term customers (I've been with them since before it switched to Cingular and back) the carrot of having truly unlimited data usage. I'd be happy if we were rewarded on a case by case basis based on the number of years we've been paying them monthly service fees.
Sure, AT&T says:
"Unless prohibited by law, the following limitations of liability apply. Service may be interrupted, delayed, or otherwise limited for a variety of reasons, including environmental conditions, unavailability of radio frequency channels, system capacity, priority access by National Security and Emergency Preparedness personnel in the event of a disaster or emergency, coordination with other systems, equipment modifications and repairs, and problems with the facilities of interconnecting carriers. We may block access to certain categories of numbers (e.g., 976, 900, and international destinations) at our sole discretion."
Throttling might work when the system is at capacity, but not otherwise. 3GB then being throttled automatically, even if the system is not at capacity, is not in compliance with the limitation rules they explicitly state in their own contract.
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Exactly. So because there are peak hours, AT&T should not be offering unlimited plans.
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)
Is this a contract change? Yes? Does it mean I can actually cancel my contract now? I do not accept these changes. I use about 4Gb monthly with some months going up to 6Gb, and I'm not willing to pay more for it just because ATT is unhappy with $4 billion in profit. I've been saying all along that I'd be willing to give up the iPhone if I lost unlimited - and they just did it. Anybody aware of cancellation success with these
Moves?
Is this a contract change? Yes? Does it mean I can actually cancel my contract now? I do not accept these changes. I use about 4Gb monthly with some months going up to 6Gb, and I'm not willing to pay more for it just because ATT is unhappy with $4 billion in profit. I've been saying all along that I'd be willing to give up the iPhone if I lost unlimited - and they just did it. Anybody aware of cancellation success with these
Moves?
Still sucks, I'm paying for unlimited.
Til you want more pie. I want more pie.
Poor Network Speed
Probably been said already, but when AT&T gets there head out of the clouds maybe they'll upgrade there network.
Plain and simple AT&T's network cannot handle the demand, so if you sit and watch netflix all day on the 3G network it should NOT effect other user's ?
Maybe if AT&T closed down all the store's that do NOTHING for you besides say you have to call the 800 # this would increase cash flow for there network.
I know in the Capital District of NY you could shut down at least 12 stores to start with and that includes the 3rd party stores.
Probably been said already, but when AT&T gets there head out of the clouds maybe they'll upgrade there network.
Plain and simple AT&T's network cannot handle the demand, so if you sit and watch netflix all day on the 3G network it should NOT effect other user's ?
Maybe if AT&T closed down all the store's that do NOTHING for you besides say you have to call the 800 # this would increase cash flow for there network.
I know in the Capital District of NY you could shut down at least 12 stores to start with and that includes the 3rd party stores.
No, as I said and as you fail to comprehend, if they can't handle the usage with the spectrum they have been allocated, they need to stop overbooking that spectrum. What is so hard to comprehend there?
Non-sequitur.
the 3GB ceiling is too low, they need to raise it much, much higher than that. It's also not right that LTE devices get more then HSPA+.
I just signed up for itunes match paying 25 bucks this weekl Ive started using it for teh first time 3 days ago, and low and belod, ATandT sends me a text messgae today that I have exceeded 2GB limit. Ive been with ATandT since 3G launch. I have NEVER had that message until this week
If you actually used your phone to its potential using in-built services Apple provide for the phone. you will easily exceed 3GB.
Im originally from the UK, I can tell you, we are screwed here in the US. Europe its 30 bucks for ulimited eveyrthing.
The phone companies are restricting the development and innovation of comapnies like apple. Im holding out for the iphone 5 and hoping someone comes up with a better alternative. Screw ATandT
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So what would ATT do if everyone actually did buy extra data? They've already promised more than they could handle and breached the agreement because of it once, would they say "Thanks for your money, but we can't provide what you paid for" again?
No. If it was possible for ATT to solve the problem by building more towers they should just do it, they can't come and ask for more money to be able to provide what they've already been paid for.
I've been told by several people that they can't just increase the capacity by adding more equipment because it's limited by the actual laws of physics. That may very well be but then they should say "We're sorry, we can't give you what we promised, here's your money back"
They aren't anymore, now that smartphones have taken over. Duh. This is a new era where our mobile devices are our new laptops. I believe AT&T is a greedy company, like most, but I also believe that the challenge of offering broadband to the nation for mobile movie watching is a big one.
Listening to SiriusXM. 128Mbps translates roughly to 56MB/hour, so you use up 3GB in 60 hours if my math is correct. It sounds like a lot, but that's only 3 hours per working day in a month, which is the amount of time some people commute, believe it or not.
Consider yourself 0wnd.
Which is why the FCC ruling where they couldn't take over T-Mobile and increase their spectrum is relevant here.
Ummmm, but it didnt do anything, you got 1GB more before throttling, but youre still throttled, you didnt really do anything, remvoing throttling was all of yours goal, all you did was keep it cemented but with one more magical GB of use...
You are 100% correct! All you did was just cement the number it throttles at. Still being throttled, but you know EXACTLY when it happens. If your okay with that number, congrats to you.