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AT&T Starts Throttling Unlimited Data Users after 2GB of Monthly Usage
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You have unlimited 3g, just slower...
Does your contract say anything about At&t having the right to throttle your data?
I've started a thread
I've started a thread to compile a map to visualize where people are getting throttled, and at what point. It's under iPod, iPad, and iPhone discussions in this forum....
go post if you have any data to send in to me!!
I've started a thread to compile a map to visualize where people are getting throttled, and at what point. It's under iPod, iPad, and iPhone discussions in this forum....
go post if you have any data to send in to me!!
We don't have much of a problem about being throttled. Two of our iPhones are "unlimited", but I hate paying that extra $5 over the $25/2GB plan only to be treated like an abuser when I get close or a bit over to 2GB. I don't do much surfing, but I use my iPhone for GPS/internet radio on trips. Anything really data intensive like Netflix/Hulu is always on WiFi. Anyway, I can hold off until all the phones are off contract.
As for Sprint, their speeds may be laughable now, but at-least they treat customers decent and not like abusers. Unlimited means unlimited to them. So I'd rather give them my money so they can put it towards LTE, where they should get better speeds.
And there is still no limit on the amount of data you can use... throttling refers to the speed.
Is this a dick move? Absolutely.
But they are not cutting you off... i.e. making a hard limit.
Class action suit with an immediate injunction pending outcome, with the suggested damages being reallowance to at least 10GB, not quite unlimited, and a cash settlement for the differential between what is throttled and what the top 1% users use times the total subscribed users times the plan duration with all entitled renewals factored in.
The filing alone may get some action and if not, cool!
Any lawyer will take this one on contingency.
The filing alone may get some action and if not, cool!
Any lawyer will take this one on contingency.
So I have been with ATT wireless for about 15 years (back when it was pac bell and through the cingular years). Over that period of time I have received 7 checks from them from class action settlements totaling $874. Everytime they do this ****, they get sued, have to pay tons in attorney fees, undo whatever it was they got sued about, and then pay their customers money. Their board of directors really should look into the decisions management is making, in the mean time I will expect another check from this soon.
Makes sense in your case to wait.
That is not the case for most of the complainers on this board.People act like at&t is the devil and no other cell phone companies have issues. For every person that complains about at&t you can find one that complains about Verizon....or Sprint.
do they promote it as "unlimited with 3G"? though? to be fair, even if they trottle you its still "unlimited" unless you have to pay extra for every mb
It's ridiculous, I have started getting the messages since my November cycle. Prior that, I was consistently hitting an average of 5-6 GB even at one point hitting 12 GB.
I use my phone for music streaming in my car, either from Pandora or iSub when I travel to work (45 minutes driving). When I hit 12 GB it was when I used to watch Netflix at work (no Wifi available) during lunch.
Now, if a song is not stored in cache in my iSub, it will take forever to load sometimes not even play at all. Pandora just fails. I really hate that the've taken out the unlimited in unlimited. So of course now my data usage has dropped significantly since I've now been using my old iPod to play songs (since my iPhone is only 16GB)
I use my phone for music streaming in my car, either from Pandora or iSub when I travel to work (45 minutes driving). When I hit 12 GB it was when I used to watch Netflix at work (no Wifi available) during lunch.
Now, if a song is not stored in cache in my iSub, it will take forever to load sometimes not even play at all. Pandora just fails. I really hate that the've taken out the unlimited in unlimited. So of course now my data usage has dropped significantly since I've now been using my old iPod to play songs (since my iPhone is only 16GB)
Unlimited Data Throttling
what AT&T is doing is not right. i am sure someone is looking at fine print to see they have the right to do it since it was advertised as unlimited data for those who have it.
imagine the uproar this would cause if any provider out there decides to do the same for those who have unlimited voice minutes in landline or wireless. The conversation will be chopped up and the user community will take them to task thru all media, legal and political means. It would be reversed in no time.
Such a movement need to take place with data user groups also.
On a lighter note, would "all you can eat" places restrict those who eat too much to say you can only eat one plate per hour?
what AT&T is doing is not right. i am sure someone is looking at fine print to see they have the right to do it since it was advertised as unlimited data for those who have it.
imagine the uproar this would cause if any provider out there decides to do the same for those who have unlimited voice minutes in landline or wireless. The conversation will be chopped up and the user community will take them to task thru all media, legal and political means. It would be reversed in no time.
Such a movement need to take place with data user groups also.
On a lighter note, would "all you can eat" places restrict those who eat too much to say you can only eat one plate per hour?
You do realize, if they consistently throttle the top 5% every month, virtually everyone will be throttled eventually.
Exactly. I'm going to keep my unlimited plan as long as possible. Everytime AT&T raises its prices, people always say, "That's it, I'm switching to Verizon." What some of these people don't realize is that all major US carriers are virtually the same. They don't care if you leave because there will be customers from other carriers that say the same thing and switch to AT&T. All US carriers are evil. Unfortunately for us, they're a necessary evil for most.
I'm hoping this happens. AT&T needs to take it on the chin here. The gall of this company blows me away. Making an "unlimited" customer (who has been a customer for quite some time, by default) deal with **unusable** data speeds, all for just going above a threshold that is still lower than tiered plans allow.
Sorry, but you cannot give any rational justification for this other than AT&T wanting to reneg on its contractual promise and skirting right to the edge of the law to do it. The juvenile bullying mentality of the company is infuriating. How does an unlimited customer at 2.1 GB negatively impact the network differently than a tiered customer on a 3 GB or higher plan?
You AT&T apologists out there -- this would be like your car dealer promising you that the car you're buying will get you from A to B... And fulfilling that promise by giving you a car that creeps along at less than walking speed.
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Ok, good for you. Did you want a medal or something?
Who's to say those of you who think you're somehow invincible to at&t's throttling aren't next on their list? Then you'll be making angry threads on forums everywhere regurgitating the same concerns the throttled people have here.
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I think some people are dense. It's very simple. When I bought my 4s in November I was sold two years of:
Unlimited 3g
Where 3g was defined as fast data. I understand that their contract allows the sales people and advertisements to lie. If the contract said they could rape my sister if I went over 2gb that wouldn't make it legal. Their advertisments and representatives lied to me.
I think some people are dense. It's very simple. When I bought my 4s in November I was sold two years of:
Unlimited 3g
Where 3g was defined as fast data. I understand that their contract allows the sales people and advertisements to lie. If the contract said they could rape my sister if I went over 2gb that wouldn't make it legal. Their advertisments and representatives lied to me.
ATT now sucks arse.
The only reason why i have stuck with them is the unlimited Data plan i have.
This materially damages the deal i have with them for it. I believe it to be an unconscionable breach of contract.
I hope there is a class action lawsuit against ATT on this. i'll signup for that.
This is a strategy to force people over to smaller data plan and penalize those who signed up and stuck with ATT.
frankly it is an abuse of their longer term customers.
The only reason why i have stuck with them is the unlimited Data plan i have.
This materially damages the deal i have with them for it. I believe it to be an unconscionable breach of contract.
I hope there is a class action lawsuit against ATT on this. i'll signup for that.
This is a strategy to force people over to smaller data plan and penalize those who signed up and stuck with ATT.
frankly it is an abuse of their longer term customers.
I received a waring at around 1.8GB then another text when I was over 2. The next day I was throttled. FU AT&T I'll be taking my 4 lines elsewhere once my contract is up.
Was it your first phone with data? There's no way it was sold with "unlimited" data then. Were you grandfathered into an unlimited plan? I think you should have read the ToS and paid more attention if you weren't.
Where does it say fast data?
Find that particular part in your contract... post it here... then also email a copy to your lawyer.
I think you have a case.
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LISTEN TO THIS
so two months ago i received my first text about possibly being throttled I was at 12gigs nothing happened. Fast forward to last month at the middle of the month I was at the same 12gigs give or take and I got the text again that said I was 5 Percent blah blah blah so the next day my speeds went from averaging 5-6mbps to a whopping 0.08mbps and speeds never went fast then that for the next 14 days until my cycle ended. Total BS because I couldn't use Netflix couldn't use satellite radio YouTube. No streaming whatsoever forget downloading apps. My phone became a text and call only brick. Now I know I use my phone alot and rarely use wifi since I have no computer or interent at my house. So starting this month I was prepared I downloaded 2 data usage apps and I was gonna keep track of what was going on. So I wake up on The morning of the second and check my phone. YES my speeds are back but after 5 minutes of browsing. I check my usage on my AT&T app and it says 199.95mb of unlimited. WHAT!! How could I use that much in five minutes I was sleeping all night. This can't be right. So I think nothing of it I check the data app and it say ls I used 8mbs. Which is more believable...so fast forward to this morning I make sure all apps are closed when I go to sleep and sure enough another 190mb are tacked on in the morning without me doing anything. Now at this rate I'll be throttled before end of the month without even doing anything. So I call AT&T and explain my situation cuz maybe my 4S is broken or I have a bad app. I don't know. So this data specialist tells me do u have Facebook. Yes I do. Well even if the app isn't running even if your phone is off Facebook sends diagnostics 24 hours a day which is using up your data. I swear to god that's what this guy said. He said a lot of people are calling with same problem. So I said so is that the BS that your telling these people. There's no way my phone is using that much data while I sleep. Now I've done some research and turns out that congress is investigating AT&T using phantom data on peoples plans to jack there bill up. Sounds crazy but this is what I think is happening. What else could it be. Well I have an appt. with a apple representative and i will get to the bottom of this if this keeps happening I will use more then 1g a week and will have about 5 gigs used at the end of the month and I'm not even using the phone. Now I knew I used my phone alot but I was averaging about 18g a month and that just seams to high. I will post replays on further updates if anyone is interested to know what happens. And just to let everyone know I'm in the Hartford area of Connecticut and was throttles at around 12g. The "data specialist" at AT&T told me today to start expecting it around 5g from now on. And then he said he was happy to hear how knowledgable I was and aware of my data usage so I could make adjustments so I'm not throttled again. Oh and he even said that if I'm on wifi that my Facebook app could be charging data to my account. Even on wifi. Yes he said this. He told me only solution is to turn cellular data off at night. WTF Is AT&T for real. And if I can't solve his mystery I will contact a lawyer to see what they think
LISTEN TO THIS
so two months ago i received my first text about possibly being throttled I was at 12gigs nothing happened. Fast forward to last month at the middle of the month I was at the same 12gigs give or take and I got the text again that said I was 5 Percent blah blah blah so the next day my speeds went from averaging 5-6mbps to a whopping 0.08mbps and speeds never went fast then that for the next 14 days until my cycle ended. Total BS because I couldn't use Netflix couldn't use satellite radio YouTube. No streaming whatsoever forget downloading apps. My phone became a text and call only brick. Now I know I use my phone alot and rarely use wifi since I have no computer or interent at my house. So starting this month I was prepared I downloaded 2 data usage apps and I was gonna keep track of what was going on. So I wake up on The morning of the second and check my phone. YES my speeds are back but after 5 minutes of browsing. I check my usage on my AT&T app and it says 199.95mb of unlimited. WHAT!! How could I use that much in five minutes I was sleeping all night. This can't be right. So I think nothing of it I check the data app and it say ls I used 8mbs. Which is more believable...so fast forward to this morning I make sure all apps are closed when I go to sleep and sure enough another 190mb are tacked on in the morning without me doing anything. Now at this rate I'll be throttled before end of the month without even doing anything. So I call AT&T and explain my situation cuz maybe my 4S is broken or I have a bad app. I don't know. So this data specialist tells me do u have Facebook. Yes I do. Well even if the app isn't running even if your phone is off Facebook sends diagnostics 24 hours a day which is using up your data. I swear to god that's what this guy said. He said a lot of people are calling with same problem. So I said so is that the BS that your telling these people. There's no way my phone is using that much data while I sleep. Now I've done some research and turns out that congress is investigating AT&T using phantom data on peoples plans to jack there bill up. Sounds crazy but this is what I think is happening. What else could it be. Well I have an appt. with a apple representative and i will get to the bottom of this if this keeps happening I will use more then 1g a week and will have about 5 gigs used at the end of the month and I'm not even using the phone. Now I knew I used my phone alot but I was averaging about 18g a month and that just seams to high. I will post replays on further updates if anyone is interested to know what happens. And just to let everyone know I'm in the Hartford area of Connecticut and was throttles at around 12g. The "data specialist" at AT&T told me today to start expecting it around 5g from now on. And then he said he was happy to hear how knowledgable I was and aware of my data usage so I could make adjustments so I'm not throttled again. Oh and he even said that if I'm on wifi that my Facebook app could be charging data to my account. Even on wifi. Yes he said this. He told me only solution is to turn cellular data off at night. WTF Is AT&T for real. And if I can't solve his mystery I will contact a lawyer to see what they think
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Yes Warnrain, I have owned a 3g, 3gs, 4 and now 4s. When I bought my 4s AT&T's representative told me I was signing up for two more years of unlimited 3g data speeds. The same plan I've been on since 2008. That plan changed three days ago.
Yes Warnrain, I have owned a 3g, 3gs, 4 and now 4s. When I bought my 4s AT&T's representative told me I was signing up for two more years of unlimited 3g data speeds. The same plan I've been on since 2008. That plan changed three days ago.
