So my latest update. I ordered my t-mobile sim cards. My original plan was to put the sim cards into 2 older phones, port the #s over and then get our phones unlocked and switch the sims to our newer phones. I spoke to the retention department at ATT and was asking them how long after the # was ported could I get my unlock code. The woman was very nice and expedited things by cancelling our current contracts on the spot. I then went into the tool and requested our unlock codes. Got them and have them now for when out sim cards arrive on Thursday.
So the rep canceled your contracts and you were able to get your phones unlocked before you even ported out?