Still no updates for me
Also, I figured I'd add that I live in Mid-City NOLA![]()
no updates here... backordered still .. here in philly... my bro lives in NOLA
Reading all the posts and even feeling slightly bummed about my own order status (still "in progress" even though I've been charged and I've received my CSS two days ago), this has reminded me to never, ever order directly from AT&T again. Regardless of when my phone arrives, this whole ordeal has been nothing short of a disaster. From AT&T customer service reps clearly not knowing what the hell they're talking about; to confusing (and at times, misleading) information on the site and over the phone, I honestly can't see why anyone would order from AT&T again. Doubtful if any of the headaches most of us are experiencing with AT&T would happen with Apple.
And before someone judges me for being a little anal retentive over something as simple as a phone, firstly, suck it, secondly, when it comes to customer service, we should all expect the utmost best. That includes honesty, clarity and where applicable, expeditiousness. AT&T has failed in my book. I usually try my absolute best to be courteous with their phone customer service reps but it is beyond annoying and insulting when they read from a script that doesn't even make sense. And I know it's not the individual reps fault, but seriously... DO BETTER AT&T.
That's all.
Reading all the posts and even feeling slightly bummed about my own order status (still "in progress" even though I've been charged and I've received my CSS two days ago), this has reminded me to never, ever order directly from AT&T again. Regardless of when my phone arrives, this whole ordeal has been nothing short of a disaster. From AT&T customer service reps clearly not knowing what the hell they're talking about; to confusing (and at times, misleading) information on the site and over the phone, I honestly can't see why anyone would order from AT&T again. Doubtful if any of the headaches most of us are experiencing with AT&T would happen with Apple.
And before someone judges me for being a little anal retentive over something as simple as a phone, firstly, suck it, secondly, when it comes to customer service, we should all expect the utmost best. That includes honesty, clarity and where applicable, expeditiousness. AT&T has failed in my book. I usually try my absolute best to be courteous with their phone customer service reps but it is beyond annoying and insulting when they read from a script that doesn't even make sense. And I know it's not the individual reps fault, but seriously... DO BETTER AT&T.
That's all.
My order # starts with 1910 and I ordered on 9/14 at 1:40 am pacific. Still show back ordered.
at least you got alternate arrangement att is the only place for me
It's a sad day when your iPhone 5 case arrives before your phone![]()
Hey ... Question to everyone here. Preordered a 32GB Black from ATT's site and should be getting it friday but worried that I should have went with 64GB Black instead. Does anyone know ATT's exchange policies in this circumstance? Like how long we have to do it and how the fact that iPhones are going to be cleaned out for a while will impact this. Thanks
I finally found my tracking number. I couldn't get it through going to https://www.wireless.att.com/order_status/. I went to the Premier business side and it showed my tracking number. Now my other phone says shipped but no tracking number in either location.
Anyone order from retail store get a any change on the order statue? I order 9/14 in the retail 10am set but still get back order right now![]()
Why are people so hell bent on some website's order status page? It's Wednesday before a Friday release and people feel slighted and betrayed? If your order is screwed up come Saturday then by all means voice your opinion to the highest mountain you can get to. But until then people need to have a little patience. This is a logistical nightmare for all parties involved and no one has singled you out in an attempt to screw you.