Go into Settings, then Apps, then iTunes Films and TV Programs and make sure Quick Start is enabled as others have found that fixes the issue.
it is already on
Go into Settings, then Apps, then iTunes Films and TV Programs and make sure Quick Start is enabled as others have found that fixes the issue.
I'm not sure it's actually available in 4K: It doesn't show under the 4K section on my Sony TV (other shows such as Breaking Bad do) and the info for the show only shows HDR, not Ultra HD 4K like 4K shows do.
It also only plays in HD, not 4K
How are you connecting the ATV? Just to your TV or through a receiver? And what is the model of both?Just bought Alien Covenant 4k HDR on iTunes. When it starts in the drop down it says it is just HD. Enough.
Indeed, except netflix threw so much money at them, that they almost paid for the whole production![]()
Netflix has the rights to stream it in the rest of the world. For the US it's CBS all access only.Star Trek Discovery is exclusive to the CBS app and the CBS only streams in HD. So unless that's different outside the US and Netflix cut some sort of deal, then I'll be wrong. It certainly isn't available in the US Version of Netflix or CBS. So it's not fair to blame the ATV box.
If it's just 4k, no HDR, it should display in netflix as 4kULTRAHD. If it's in 4k AND HDR it should just as HDR. All HDR on netflix is in 4k.
[doublepost=1506365172][/doublepost]
How are you connecting the ATV? Just to your TV or through a receiver? And what is the model of both?
Netflix has the rights to stream it in the rest of the world. For the US it's CBS all access only.
If it's just 4k, no HDR, it should display in netflix as 4kULTRAHD. If it's in 4k AND HDR it should just as HDR. All HDR on netflix is in 4k.
It depends on what is telling you the resolution. The TV? The receiver? The ATV? I know it's easy to confuse what the device is outputting versus what the actual content is.Thanks for the clarification - it’s all a bit confusing! Having said that, it still doesn’t explain why it only showed 1080 as the resolution on my 4K TV when “normal” 4K works at 2160!
It depends on what is telling you the resolution. The TV? The receiver? The ATV? I know it's easy to confusing what the device is outputting versus what the actual content is.
For example, one way to view the feed on my LG tells me that the streaming device connected to it is outputting. Meaning when the device is set to 4k the TV will always show a resolution of 2160p no matter the content being displayed. I have to go into another mean to see the bitrate of the actual stream itself.
Netflix is the kind of app that detects the device it's on and only shows an icon for what the device supports. ULTRAHD, HDR, Dolby Vision, etc. I do wonder if the apple tv is throwing off Netflix and netflix is showing the wrong logo for it's content. Due to the apple tv not auto switching and having to manually be set at a particular resolution and HDR level.
Being in the US I can't test out star trek on netflix. Does it seem as if it's really in HDR?
It does not work that way. If you set a device at 4k it doesn't mean it streams all content at 4k. It just means the resolution it's outputting is 4k. Content you play at 1080p will NOT show 4k under any circumstances. The TV may upconvert so the image looks better but the native resolution of the content is always the same and is reported as 1080p.If you set up the resolution in the ATV like 4K HDR or 4K SDR the streaming should be 4K no matter what on all content available. If only 1080p is available then will upscale. Period. If it does not work that way then Apple had to put Native Auto Adapt resolution switch in the first place.
It does not work that way. If you set a device at 4k it doesn't mean it streams all content at 4k. It just means the resolution it's outputting is 4k. Content you play at 1080p will NOT show 4k under any circumstances. The TV may upconvert so the image looks better but the native resolution of the content is always the same and is reported as 1080p.
It's the same on your computer. You set your desktop resolution to whatever your monitor supports but if you play a bluray it's 1080p no matter what. No matter the processing done on the computer. If my desktop resolution is 4k and I play a game and set the resolution at 1024x768 it looks like crap no matter what. It doesn't magically become 4k.
Now if I took that 1080p movie and I reencode and set the resolution higher then the newly re-encoded movie will now output at the new resolution.
Not really. Streaming devices are exactly like a desktop computer. In fact many people use an HTPC for their device. I have a couple.I have a 2016 SUHD 4K HDR TV set, An ATV 4K (4k SDR), HDMI cables 2.0a/b, 100Mb Internet connection. Still getting 1080p from iTunes. Don't compare a tv with a desktop computer it is a completely different beast.
Not really. Streaming devices are exactly like a desktop computer. But what you have is irrelevant. I'm just saying that depending on where you are getting your resolution info from it may be showing the resolution of the device and not the actual streaming content. Two different things.
And i'm just saying that i want what i pay for.
Which is fine. But do you know if star trek is even available in 4k?
You said it's HDR on your native app. You didn't say if it was 4k on the native app. Nobody else is i've seen a post from so far is getting 4k from star trek.yes, because on my native app on the samsung tv, as I said in the first post, it does stream 4k HDR.
You said it's HDR on your native app. You didn't say if it was 4k on the native app. Nobody else is i've seen a post from so far is getting 4k from star trek.
Also you mentioned that after talking with netflix you got the Dolby Vision icon to appear? Your TV doesn't support Dolby Vision so you shouldn't see that icon at all. Which tells me something with netflix is messed up.
No need to be a smart ass. Just saying that you may be getting mad at something there is no reason to get mad at. Star Trek may simply not be available in 4k. And if we had star trek on netflix here i'd be happy to check that out for you.ok, you are right master.
I tried watching Star Trek Discovery on ATV 4k, but just in the beginning of it (cameras panning over a desert) there's a weird shift on color, from a more dull to a vibrant one. Goes back and fort a few times during that initial sequence.
Any ideas? I've got a KS8000 and the ATV is set to 4K SDR, 60 hz.
I tried watching Star Trek Discovery on ATV 4k, but just in the beginning of it (cameras panning over a desert) there's a weird shift on color, from a more dull to a vibrant one. Goes back and fort a few times during that initial sequence.