You're so right about this hobby of ours (and boy, a lot others). I keep promising to myself and other posters I won't continue to post and then I go and do it again. It was good to see you again though and I thought I should tell you and the others here about my latest experience with Apple which happened just today. No big deal, but interesting I thought.
As you know, I opened a case with Apple too. Like many, after being promised they'd send my info to the engineers and get back to me, they didn't. I called them today with my case number and asked what was going on with my case. As usual, they start from scratch all over again despite whatever the previous tech wrote down or not. So being pretty well up on things now and not in denial anymore as one poster here says, I shot down his explanations pretty darn quickly and left him little room to maneuver.
I asked what the engineers had said only to find that the other tech lied and never sent anything but an FYI to them. From the tech I talked to today what the other should have sent was I think he said was an RPA. Not sure what the initials stand for but it's asking the engineers for a definite reply back to them, to the tech who sends one to them.
To do that (and this is what I found interesting because I wonder if this was given to you or others) he sent me an Application to run when I could reproduce the problems. The App is called, "Capture Data".
http://i528.photobucket.com/albums/dd325/senecat/again/Screenshot2010-02-02at125947AM.png
Unless I missed it, and that could be easy to do, I hadn't heard of anyone being sent this app before in regards to all this.
Well, long story short, it was easy to just launch iTunes, play a song, and see my temps jump 20 degrees. When they seemed to hit their peak I started the Capture Data" app which just took a minute or so to run. I ended up with a dmg. to send him and when I opened it up myself I found this folder. Pretty impressive I thought.
http://i528.photobucket.com/albums/dd325/senecat/again/Screenshot2010-02-02at14100AM.png
I would think there's enough data there for them to work with,
if they decide to.
So I just wanted to tell you and the others here this little story as part of the ongoing saga, knowing full well that where it will lead is probably nowhere. But I'll post back if they do, so we'll see.
Hope your doing well, and that you've gotten some rest. And yes, I believe you are the ideal person to contact Ars Techica if that was legit. Getting them to report on this would be a real coup.
Also, I keep seeing someone say the maximum temp is 70C for our machines. It's not, both Apple and Hardware Monitor say it's 95C. I don't want to argue that though, I just want people whose temps hit like 65-70C to know they can relax a bit if temps are their main concern. It's still a concern and so is the rest that has been written about all of this, but for me and a few others whose core temps can sometimes hit 90C , our concern there is pretty critical.
Take care, bud

Steve, Sam, whoever...