Well, of course you can be disappointed on your switch to Mac. I'm not here to say Apple is good or if it's bad or if it's better. But, if we are going to say they screwed up, let's use valid arguments.
You are having problems on your Mac Pro, which is a very expensive machine. It's a machine, it can fail. HOWEVER, if the problem you are having was common, and many people had it, then I would agree with you. Did Apple refuse to replace it for you or something? Because if they didn't I don't see a reason for you to be that angry. Of course it was expected to work fine the first time, but if it didn't try again. It's a machine, it CAN, and WILL fail. The only question is when. Fun thing is I don't see anyone complaining about MS or so when your PC freezes or needs re formatting. They consider that "normal".
So why is it Apple can't make a mistake and others can?
everybody's entitled to make a mistake, and nothing is perfect, but thats not even the point. All i said was that i don't like how things are going and that i regret moving to Mac especially after yesterday's keynote.
And yes they did change the graphics card but guess what...same exact problem, and its not as if i'm the only one having the problem, the Internet and Mac forums are loaded with people complaining about the same problem, yet apple isn't even talking about it and leaving its customers to hang without knowing if its going to get fixed or what???
And before you say that Apple might not be aware of the graphics card problem, when they were checking my specs, the guy actually said there were known problems with this exact graphics card, when i asked how its going to get fixed all he could do was a repair. i had a repair and its again faulty....called again same story, this time they actually told me that another repair could come up with the same problem, they just couldn't guarantee this graphics card was ok. And before someone claims that this story is trolling, its not, believe me i'd rather have a working machine instead of going trough all this trouble, i payed close to 80 Euro's for calling Apple about the graphics card problem (try resetting the memory or something etc if it doesn't work call again...called again, and again and again). When i asked him if there was some kind of refund for the money i was throwing out the window for constantly calling them and since its their system that is faulty and that i shouldn't have to lose money over it they just said "sorry we are afraid we can't pay you back or compensate you for that"
From a customer point of view i'd be happy if Apple at least let us know something, if its going to get fixed yes or no, but not a word and thats whats frustrating me, and this is one of the main reasons why i regret moving to mac...they know there is a problem somehwere with the graphics card but they just don't step forward and admit it or do something about it, i feel as if allot of money was payed for this computer, and now that they have the money they don't even care if the machine works or not, its kind of like " go figure it out, well communicate about the problem whenever we feel like it, might as well be never"