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Backlight issue with 3gs.
- Thread starter Diseal3
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Yea I sent in a bugreport to apple on this issue, so that way it is know. Also gave them a link to this thread as it is occuring to other people. I sure 3.0.1 will deliever the needed tweaks to 3.0. At least its better then 2.0 launch!
Well I spoke with the Apple rep again yesterday. She is going to replace it. I am off to the apple store tomorrow to get a new one. I will let you guys know if it happens with that one too. Also i haven't noticed if this is happening to only 32GB models or are 16GB experiencing it too?
Backlight goes off in middle of call
I could still hear caller, but no screen functionality - had to do hard reset multiple times in past 2 days; screen locks up when call finishes too
I could still hear caller, but no screen functionality - had to do hard reset multiple times in past 2 days; screen locks up when call finishes too
Here I stopped reading.
I suppose you spend more time on looking for a every little mistake than actually using your iPhones.
People who just look for aestetics shouldn't get an iPhone. Also my iPhone is not 100% perfect (as will be no one at all), but i can use it and it offers me all the functions I need.
had similar issue also. it tends to happen at random. at first i thought it was the light sensor that was having issues with Auto-Brightness on. Since then, I have used the phone with a set brightness level and have ran into the backlight issue.
It wasn't a matter of a "mistake" with the phone. The fact was it was not working the way it was supposed to. Had the apple rep told me it was just a software bug, i would be happy to wait for a patch. She did not know what was wrong, and suggested i take it and replace it. The fact that this new one has not done it once may suggest a hardware problem with the other one. When you spend 500.00 for a phone, you expect it to work as advertised. If you bought a new car and your headlights came on once out of every 5 times you turned them on, wouldn't you take it and get it fixed? I don't think you would sit around and say "oh it's just a mistake, no biggy".
later
all i know is i've read two posts on this thread now from people who got replacements that are presenting the same problem, and zero posts from people who got good replacements. let's just hope it is a software issue, because the alternative would be bad sensors in general, as there are too many cases for this to be limited to a few defective units.
what did you specifically say to the apple genius or applecare rep to get a new replacement?
Currently, I am also intermittently experiencing the backlight issue and also have been extremely unsatisfied with the battery life. Stand-by 20 hrs and Usage (mostly EV-DO, short span of 3g/wifi) 2 1/2 hrs and my battery is already down to 54%.
Ok, I just got my 3rd, yes I just said 3rd iPhone 3gs today due to backlight issues. Guess what, it just did it again. It HAS to be software...right? Man, my plain ol 3g was a sloid phone or otherwise I would say iPhone is crap. I am keeping this one and will hope for a fix...
I just told them that the backlight doesn't come on sometimes when turning on from sleep. This was yesterday aroung 11:30am and I had the replacement at 10:15am today. That was really sweet I must say.
definitely seems like software if you went through three of em. How's your battery life? I'm not too happy about it.
My phone just started doing this the day before yesterday, it has done it 3 other times since then, the latest being this morning...
It happens when I press the home button to wake the phone from sleep.. debating whether to take it down to the local Apple store to see if they'll replace it since it's not doing it on a regular basis, it's not like I can walk in there and say, "See, this is what it's doing"..
It happens when I press the home button to wake the phone from sleep.. debating whether to take it down to the local Apple store to see if they'll replace it since it's not doing it on a regular basis, it's not like I can walk in there and say, "See, this is what it's doing"..
I just bought my 16 Gb 3GS on the 30th. the next day i woke it up from sleep and the backlight didnt come on. this has only happened once to me so far. But seems like once you go to brightness settings and slide the slider it works.
Maybe it is just me, but I have had NO problems with my 3GS. Good battery, no backlight problems, no issues whatsoever. Heck, my GF can't wait for her Tmobile contract to expire so she can get one. Well, I guess that is one problem, I have to pry it out of her hands whenever she is around. Blows the crap out of my ATT 8525 it replaced. Oh, and I don't really have any complaints about ATT either 
This has happened to me several times as well. I go into my Brightness settings, turn auto on and then off again, and the backlight comes back on. Annoying for sure but not enough of a problem for me to go out of my way and drive to an Apple store to get it replaced. Sounds like a software issue anyway so hopefully it will be fixed in the next update.
K, get ready to freak out. I had this problem very intermittantly - it didn't bother me as it would only last for a few seconds - until this morning. Now the backlight will not turn on for more than one second at a time. Updated to 3.0.1, restored, reset all settings, etc. and all that happens is the back light stays on for about 1-2 seconds after waking from standby and then turns off.
Halp!
Halp!