What are trying to prove by this? This option is for a Spanish vs. an English "backlit keyboard," which certainly implies that backlighting is standard on both models.
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Backlit keyboard on (new) entry-level MacBook?
- Thread starter Aztec
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What are trying to prove by this? This option is for a Spanish vs. an English "backlit keyboard," which certainly implies that backlighting is standard on both models.
Chundles I chatted with a different rep and she told me the same thing. Both the 2.0 and 2.4 come with backlit keys.
Here's what I think..
The people that ordered the 2.0 thinking they were getting the backlit keyboard are going to receive the 2.4 Macbook and the online store will fix the typo so that nobody else gets the same costly mistake.
Which is true unless the configuration page is wrong. These are the options for the new $1,299 MacBook keyboard. Your choices are backlit English or Spanish.
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I thought your first point was that it was obvious. It isn't so obvious if you looked at other page I posted. Apple's message is certainly mixed.
So either someone didn't realize what they were doing when entering a brand new product into the store configuration page and there's a typo OR someone went to the effort of creating a special graphic distinctly referring to the keyboard of each model as different for no reason whatsoever. What's more likely?
And yes, it doesn't say it doesn't have a backlit keyboard verbatim, but then neither does the $999 model. By that logic, it should have a backlit keyboard as well. Heck, by your logic, the Mini should come with a backlit keyboard since the product page doesn't say it won't.
Basically, it boils down to which page you trust more: Apple's tech specs page or Apple's store configuration page.
I have not seen this quote but I think the logical option would be to wait for Apple to clear up the discrepancy on their web site.
The store configuration is what they're legally bound by, since it represents what you're actually buying. This is true of most companies. What they say in the advertising is superseded by the "fine print" in the actual purchase. I agree, however, that it should be consistent.
See the differences highlighted? All signs point to the online store (and reps) being incorrect.
Thanks, this might be the more authoritative information, but Apple still says at the Apple Store that you get a backlit keyboard with the $1,299 MacBook. If I ordered one but didn't get the keyboard I'd be all over them like a cheap suit. If that's the way it is, they'd better fix it -- fast!
I think they're setting themselves up for A LOT of complaints...
Nope. They realize the mistake. People that ordered the 2.0 thinking they were getting the backlit keyboard will receive the 2.4 instead and the webmasters will fix the config page so they don't lose any more money.
I agree.
Add a 2.0 model to your shopping cart and this is what you get:
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THe configuration page in the store is wrong. And yes, they should fix it, but... it's still wrong.
How do you know it's wrong ?
Do you know someone inside Apple ?
I've chatted with two people now and both say it comes with a backlit keyboard.
Maybe it is, but if its on the receipt, Apple will have to deliver it (or give you a full refund afterwards if they can't and you so desire.)
Order now, before they correct themselves!
You are assuming that the specs Steve put up on a slide today are correct and specs Apple shows at the Apple Store are wrong. Now, that might be even be true -- but if anyone asked me, I'd have to say I have no idea. And I'd also say that if anyone ordered the $1,299 MacBook based on what Apple is actually advertising for sale as of today, that Apple is going to owe them something if the feature turns not to be included.