iPhone 6(S)/Plus Battery Replacement Success?

[drtran83]

I've got an iPhone 6 (purchased in September 2014) and it is needing a new battery. Basically I have to keep it plugged in, games and browsing will drain my battery to almost nil inside of an hour. I just talked with Apple and they confirmed I needed a new battery by doing a diagnostic over the web. Now they want to charge $35, $29 for the battery, $7 for shipping. I have to do mail-in because I do not live near an Apple Store.

Now my question is..... has anyone gotten their battery replaced by Apple, what kind of success rate? Did it improve battery life and performance? I've read horror stories about Apple trying to make up reasons to charge the user more for other things that they find are "wrong" but really aren't. I don't want to have to go through the hassle. Saw another thread where someone got a battery replacement from Apple and it ended up failing him a few months later. Don't want to go through that hassle either. Also is it worth to fix the battery even if I plan to purchase a 8+ or X in the near future?

 

[JPack]

I've read horror stories about Apple trying to make up reasons to charge the user more for other things that they find are "wrong" but really aren't. I don't want to have to go through the hassle.

What horror stories? Those people usually have a dented phone or cracked display. It's natural that Apple doesn't want to touch those devices and be potentially blamed for future problems with the phone.

Apple offers a 90 day warranty on the battery service. Do you really think a replacement battery from Apple could be any worse than your September 2014 battery with hundreds of cycles?

 

[aakshey]

What horror stories? Those people usually have a dented phone or cracked display. It's natural that Apple doesn't want to touch those devices and be potentially blamed for future problems with the phone.

This.

 

[internetrando]

What horror stories? Those people usually have a dented phone or cracked display. It's natural that Apple doesn't want to touch those devices and be potentially blamed for future problems with the phone.

Apple offers a 90 day warranty on the battery service. Do you really think a replacement battery from Apple could be any worse than your September 2014 battery with hundreds of cycles?

What he said.

 

[drtran83]

I understand Apple rejecting phones that have been damaged and such that isn't what I'm after. I don't want to get denied for any stupid reason or get a surprise email that they want more $$ from me.

This thread bookofkils sent his in for a replacement and was denied
https://forums.macrumors.com/thread...of-battery-replacement-program.2098666/page-2

I have a mint condition iPhone 6 been cased since day one with a tempered glass screen protector. Their online diagnostics confirms that I have a bad battery. I just don't want to send it in and then get denied for some stupid reason and it be a waste of money is what my main concern is.

I also don't want to go through this whole process and it be all for nothing and still have the same issues.

Noobinator complains of battery issues after a new battery in December of 2017

https://forums.macrumors.com/threads/iphone-6s-battery-drain.2122943/

This thread -
A few people in this thread.... even on the latest 11.4 and some with newer batteries.

https://forums.macrumors.com/threads/all-of-a-sudden-battery-life-is-terrible-ios-11-4.2123010/

 

[C DM]

I understand Apple rejecting phones that have been damaged and such that isn't what I'm after. I don't want to get denied for any stupid reason or get a surprise email that they want more $$ from me.

This thread bookofkils sent his in for a replacement and was denied
https://forums.macrumors.com/thread...of-battery-replacement-program.2098666/page-2

I have a mint condition iPhone 6 been cased since day one with a tempered glass screen protector. Their online diagnostics confirms that I have a bad battery. I just don't want to send it in and then get denied for some stupid reason and it be a waste of money is what my main concern is.

I also don't want to go through this whole process and it be all for nothing and still have the same issues.

Noobinator complains of battery issues after a new battery in December of 2017

https://forums.macrumors.com/threads/iphone-6s-battery-drain.2122943/

This thread -
A few people in this thread.... even on the latest 11.4 and some with newer batteries.

https://forums.macrumors.com/threads/all-of-a-sudden-battery-life-is-terrible-ios-11-4.2123010/

Basically, as is the case for pretty much most things out there, there will almost always be someone with a different/bad experience in one way or another. It's hard to establish the "success rate" really by something like forums where the users represent a very small and a particular type of fraction of the overall user base and where more people come looking for solutions to some issues or to ask some questions or to deal with some issue, even if it's just to complain about it. Ultimately, what the experience will be like for you won't necessarily be predictable based on various success or failure stories, and that's what makes it hard to really say much one way or another when it comes to something like this.

 

[JPack]

I understand Apple rejecting phones that have been damaged and such that isn't what I'm after. I don't want to get denied for any stupid reason or get a surprise email that they want more $$ from me.

This thread bookofkils sent his in for a replacement and was denied
https://forums.macrumors.com/thread...of-battery-replacement-program.2098666/page-2

I have a mint condition iPhone 6 been cased since day one with a tempered glass screen protector. Their online diagnostics confirms that I have a bad battery. I just don't want to send it in and then get denied for some stupid reason and it be a waste of money is what my main concern is.

I also don't want to go through this whole process and it be all for nothing and still have the same issues.

Noobinator complains of battery issues after a new battery in December of 2017

https://forums.macrumors.com/threads/iphone-6s-battery-drain.2122943/

This thread -
A few people in this thread.... even on the latest 11.4 and some with newer batteries.

https://forums.macrumors.com/threads/all-of-a-sudden-battery-life-is-terrible-ios-11-4.2123010/

1. (bookofkils) The case you're referring to was 6 months ago. That was when the battery replacement program was launched and there was some confusion on Apple's part.

2. (Noobinator) The cause is undetermined. Many things cause battery drain, including damage to the power management chips through the use of poor quality USB power adapters.

3. The cause of the battery drain the 11.4 thread is undetermined.

Worst case scenario, you're out $7 for shipping the phone to Apple if they refuse to replace the battery. They're not going to hold your phone hostage for repair fees.

 

[44267547]

1. (bookofkils) The case you're referring to was 6 months ago. That was when the battery replacement program was launched and there was some confusion on Apple's part.

That’s false. There was _not_ any confusion. The Battery Throttling was addressed with Apple in December 2017, in they responded on the 20th of Decemebr. The actual discussion with the battery throttling started way before that and even Apple was alerted to of the concern, but it wasn’t acknowledged until later.

https://www.macrumors.com/2017/12/20/apple-addresses-iphone-throttling-degraded-battery/amp/

 

[JPack]

That’s false. There was _not_ any confusion. The Battery Throttling was addressed with Apple in December 2017, in they responded on the 20th of Decemebr. The actual discussion with the battery throttling started way before that and even Apple was alerted to of the concern, but it wasn’t acknowledged until later.

https://www.macrumors.com/2017/12/20/apple-addresses-iphone-throttling-degraded-battery/amp/

I agree the throttling was confirmed by Apple in December.

The confusion I’m referring to is the requirements for battery replacement. Some stores initially replaced the battery only if health was below 80%. Apple later clarified they would replace the battery regardless of health.

Take a look at the post made by (bookofkils) again.