Re: New official response from BBC to 3G/wifi iPlayer issues
Hello all - there's a new and very helpful official response to all the 3G/wifi iPlayer from Mark Friend, BBC's Controller, BBC Audio & Music Interactive, at:
http://www.bbc.co.uk/blogs/bbcinter...sage=The comment contains invalid xml.#dnaacs
I'm currently unable to post my comment to it on the BBC blog by way of response (perhaps too long?), but (breathe in), here it is in full

:
Mark, thanks for coming back with these FAQ. Very helpful and clarifies much of the speculation!
I will do my bit and lobby O2 to liberalise its policy on streaming audio/media. I can certainly see O2's point-of-view that it needs to ensure its nascent 3G network isn't "swamped". So far, I have actually found the O2 3G network to be quite reliable around central London (by comparison with many of the complaints voiced about AT&T in the USA), and it must stay this way as usage expands and it further develops.
This all feeds into the debate about who should pay for the massive capacity demands that the BBC iPlayer places on ISPs and now mobile networks. I agree with the BBC's policy thus far of refusing to subsidise the costs incurred by ISPs/mobile networks - it is hardly the BBC's fault that it is leading the field in providing high-quality digital content, that challenges the networks to deliver on their promises of "unlimited access" (which they do indeed promise, whatever the small print of their terms & conditions. Come on O2, for £45 a month, is listening to Radio 1 or Radio 4 really “unfair” usage?)
The most frustrating thing really is that Apple has released what is overall the most innovative mobile phone available in the market (especially in terms of an entertainment experience for consumers), a ‘must-have’, which then penalises those early adopters (and the growing mass iPhone audience) of BBC and other radio content, through the lack of a simple and much less data/battery-hungry feature, i.e. an integrated FM or even DAB radio! Perhaps there will soon be a compatible third-party add-on device available (I understand that iPod FM radio tuners do not work with iPhones)...
My comments on your Mark’s earlier post noted what I think is in practice an increasingly liberal attitude to media streaming from O2. As others have pointed out, YouTube streaming is already possible via 3G on the iPhone, and, in my conversations with O2 Customer Services staff (not just sales staff, Phazer), I have been told that the theoretical “fair usage” limit to the unlimited data tariff is about 3.5GB (pretty generous), and that it is now OK by them to stream audio and video (perhaps they should read their own T’s & C’s ;-)
However, the BBC is a massive player, and it makes sense that, in order to ensure a reliable 3G experience for consumers, it work in cooperation with the mobile networks (in what are still early days of 3G catching on). No doubt the people reading this blog will continue to push at the boundaries, and rightly so if we are to move media convergence forward…
So, we are where are, and this (apologies) long-winded post would not be complete without a further wishlist (which takes account of the current situation re: 3G streaming!):
1) I echo Mark Friend’s suggestion that mobile, especially iPhone, listeners explore the growing range of BBC podcasts. However, what you don’t mention here Mark is the hidden gem that is the ‘BBC Podcasts for iPhone’ service, which, for those yet to discover it, streams like a dream via 3G/EDGE as well as wifi, and be accessed at the following URL in the iPhone Safari browser:
http://www.bbc.co.uk/radio/podcasts/ip/#_home
2) My personal experience of BBC podcasts is that Radio 4 podcasts are excellent, with decent length programmes and rich speech content. However, no doubt due to licensing reasons, the Radio 1 podcasts are far more limited, and contain hardly any music! For Radio 4, please could you look at adding The World at One and PM podcasts – this would alleviate my current deficiency of lunchtime/hometime breaking news and comment...
3) If there is one show that you are able to add to the Radio 1 podcast lineup, please make it a music rich version of Pete Tong’s Official Start to the Weekend (his Friday 7-9pm show). This would be essential gym workout listening – the Radio 1 Mini Mix podcast is great but short, and the Dance Weekly podcast is interesting, although bizarrely incomplete without the music.
4) If you are able to reach a compromise with O2 over streaming audio/media, please could you prioritise live streaming for the five (or seven) main national BBC radio stations over 3G. I, and surely many others, would consider this to be a vital (and much desired) public service. I find it somewhat incongruous that I am able to listen to live streaming BBC World Service radio via 3G (not a public service for UK licence payers), but cannot listen to live UK national radio. The BBC supporting, say, O2 in enabling this service for iPhone customers, might also be the exception to the rule of the BBC not subsidising the delivery costs of the ISPs/mobile network providers…
To anyone who got to the end of this post, thanks for reading. I look forward to exploring the BBC content further via digital means, and hearing others’ views on the development of these innovative and exciting services!