Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Gosh, I hate Best Buy. This further reinforces that idea.

I only go to Best Buy to see a product and then typically find it somewhere online for cheaper or without sales tax.
 
When buying the iPhone X at full price, does Best Buy allow you to choose any carrier version without having to already have an existing account with that carrier? And will that phone be fully unlocked and able to be activated on another carrier immediately without having to first activate on the original carrier?

I'd like to get the universal CDMA/GSM model that's only sold for Verizon/Sprint, but use it with AT&T or T-Mobile instead.

I don't have an existing VZW/Sprint account so Apple Store won't let me buy those carrier versions. And if I buy the ATT/TMo version I'll get the GSM-only model.

Can I buy the Verizon X full price at Best Buy, and use it immediately with my own carrier without first having to activate it on a Verizon plan?

I believe they do.

I just asked about buying an unlocked iPhone from them a couple of weeks ago and the answer was that they sell "universal" iPhone, which means that you can buy the phone and later activate with any carrier. But once activated, the phone then locks to that carrier and has to be carrier unlocked in the future.

Hope this helps!
 
Yes... then the canceled my launch day purchase 12 hours later because my order exceeded their inventory. What a crock of crap.
 
Hating on Best Buy for an extra hundred but people will pay 500 over on eBay or craigslist. Hilarious. No different than one gas station at 2.27 and another down the block at 2.32. It’s america. Charge what you want. I’ve gotten cheaper Apple products at Best Buy than Apple store. No one complains about lack of Apple store sales.
 
All the butthurt in this thread towards Best Buy trying to make $100 extra on an already overpriced iPhone lol. Honestly if I was best buy, I would have waited till the date of shipping for the iphone got pushed to 5-6 weeks to start selling. And then I would sell for $500 over what apple was selling it for... Very few people understand what supply and demand means (especially on this forum lol).
 
  • Like
Reactions: sracer and rowspaxe
Ever since Best Buy pretty much put all competition into bankruptcy, now they are just another huge company who makeup everything.

Buying anything from them will cost you more than if you buy it online elsewhere.

This price gouging is just obviously taking advantage of people who want the X. Worst part? There will be plenty who will buy from them anyways not knowing this.

I only go there to try out stuff to buy somewhere else!
 
  • Like
Reactions: Apple2007
Capitalism is not gouging. Best Buy already has super tight margins as it is. Considering all the extra effort they have to place in order to open stores early, ensure proper staffing, and product shipping amongst stores, I feel they are entitled to charge a bit more to offset those costs.
 
  • Like
Reactions: MareLuce
Ever since Best Buy pretty much put all competition into bankruptcy, now they are just another huge company who makeup everything.

Buying anything from them will cost you more than if you buy it online.

This price gouging is just obviously taking advantage of people who want the X. Worst part? There will be plenty who will buy from them anyways not knowing this.

No it won't lol. They price match! What competition did they put into bankruptcy?
 
  • Like
Reactions: MareLuce
I wonder if Best Buy has any idea how many people avoid shopping there simply to avoid the potential for being overcharged.
 
Whenever you go to their mini Apple Store, their staff doesn't really know the products, they push the wrong devices, and give terrible advice. Not sure why they can justify passing on extra costs to their consumers when they aren't the best shopping experience for iPhones these days.

Understatement of the century! Last time I was in there, and "Apple Specialist" argued with me about the most current model of MacBook Pro being out, and then I showed him Apple.com. I think Best Buy just throws together an Apple training module and makes them do it... so there's no passion or love for Apple. Heck, most of the Apple "specialists" don't even carry Apple phones. LOL
 
No it won't lol. They price match! What competition did they put into bankruptcy?
They killed Circuit City and Radio Shack. They have the right idea on price match but why this move?

They are the only big dog now and they are banking on people not calling them out on price match because they are desperate to get the X as soon as possible.

So they did something that set them apart, destroyed competitors and now they are just another greedy company in the vast majority.
 
  • Like
Reactions: Roy Biggins
Funny that I buy at Apple to get an unlocked phone. If I wanted it locked to a carrier I would buy it directly from them because they would be cheaper there.
Weird place these United States...

I can also get an iPhone at retailers for the same price and unlocked, but I like to order from Apple directly. Best service so far
 
They currently only use 1 of the 3 buildings at their HQ. They rent the other two out. I know US Bank uses a good part of one of them and there are other companies leasing space in the Best Buy HQ too.

I can't tell you the number of times I've been contacted by Best Buy about jobs with their company. While they sound like great opportunities (generally director and VP positions), there's not a chance in the world I'd work for a company that unstable. It's only a matter of time before they lay off another 300+ people suddenly.

Wow, that's interesting they lease out the other two. I went there once, when it first opened and the cafeteria and they have a movie theatre and stuff and it's all purpose built as a corporate campus. They must have done some serious construction and closing off access to enable leasing out the other building. Interesting. Hopefully US Bank got a great deal, hehe.

Yeah, BBY has to beg recruiters to get employees in there. They're one of those old school mentality companies who gives half the employees director\executive titles .. it's just bizarre. It's an old school mentality who wants to operate like a .com... but the issue is big box retail is the very opposite operationally as a dot com company. You're smart to stay far far away. I've heard they bring people in then reorg and they have completely new roles in a month... or just reorg and layoff hundreds. Not worth the time.
 
Coming from an employee, any bad experiences you've had, has likely been changed in the past few years because Best Buy has basically changed a lot of the things they do. There is a lot more extensive trainings employees do.

One thing I do want to add, restocking fees are there for people who buy items, use them for one thing and then return them because they don't need them any more. There's only restocking fees on anything that's activated to a carrier (phones, smart watches w/ cellular, cellular tablets, etc.), DSLR cameras and lenses, built-in appliances, drones, and a few other things. Best Buy puts a restocking fee on those things because ultimately they lose money on that. If you don't like it, don't sign for the restocking fee and don't buy it.

And if you really don't want to buy from Best Buy because of this one thing, then oh well. Best Buy has really turned it around in the past ten or so years under Hubert Joly. The My Best Buy rewards program is pretty awesome, Elite and Elite Plus extended return policies are great, and price matching is the best thing that we do.

And I will add that yes, the price increase is kind of stupid, but that is ONLY on the unlocked version and not the carrier financed devices.
 
Most of their customer service is outsourced outside of US. I had to file a BBB complaint to get someone in US to respond.

Doesn't surprise me. Lots of big box retail has gone toward this non sensical way of doing things. What is baffling is when you outsource store support to overseas outsource call centers. So a store has an issue, and they have to call the Philippines to open a ticket and hope someone eventually gets back to them to resolve.

This type of retail has no future. I've bought very little from BBY the last few years. The only time I go in is where I need something and I'm willing to go through the hassle of standing in line and price matching just to get it same-day.

What cracks me up about best buy price match is they always act shocked that someone has a cheaper price, and act like they don't believe someone could possibly offer a better price. I'd imagine they just teach their employees to behave this way, because nobody who ever logged onto Amazon.com or B&HPhoto would ever be surprised BBY is more expensive.
 
It usually only happens when I order something online for in-store pickup... because the pickup desk is in a different part of the store, and not near the checkout lines... When I am actually buying in the store, I don't remember ever being stopped for a receipt.

Might be that...our pickup desk and the registers are all in the same corner of the store, so we all come the same way to exit.
 
Coming from an employee, any bad experiences you've had, has likely been changed in the past few years because Best Buy has basically changed a lot of the things they do. There is a lot more extensive trainings employees do.

One thing I do want to add, restocking fees are there for people who buy items, use them for one thing and then return them because they don't need them any more. There's only restocking fees on anything that's activated to a carrier (phones, smart watches w/ cellular, cellular tablets, etc.), DSLR cameras and lenses, built-in appliances, drones, and a few other things. Best Buy puts a restocking fee on those things because ultimately they lose money on that. If you don't like it, don't sign for the restocking fee and don't buy it.

And if you really don't want to buy from Best Buy because of this one thing, then oh well. Best Buy has really turned it around in the past ten or so years under Hubert Joly. The My Best Buy rewards program is pretty awesome, Elite and Elite Plus extended return policies are great, and price matching is the best thing that we do.

And I will add that yes, the price increase is kind of stupid, but that is ONLY on the unlocked version and not the carrier financed devices.

What a sad and pathetic response.... I've actually seen Best Buy get WORSE over the last couple years. They've closed stores to save the business from complete failure, which is fine... but they've shifted to the store within a store mentality (same concept Circuit City, CompUSA, and RadioShack did prior to going under). The result will end the same for Best Buy.

Nobody wants to go in and be harassed by people offering Samsung, Directv, Comcast, Apple, and Solar Energy salespeople and then not be able to find anyone to help, or anyone competent when they actually want to buy what they came in for. This is what's wrong with retail. The same thing that happened at RadioShack where they were more focused on getting your name and address than they were helping you find something. Best Buy's POS process now is insane. Do you want to sign up for rewards, y\n? Do you want a service plan, y\n? Do you want to sign up for eAds, y\n? Do you want to sign up for a credit card, y\n? Do you want paper or email?

Your response shows the indoctrination BBY has done to its employees, and it's sad and pathetic. I'm sure you're nice and your intentions are good, but the alternate reality BBY has trained you to live in is not real. People don't respect best buy anymore. Sorry to break it to you... you may want to find an alternative career... retail, especially Best Buy, has no long-term success prospect.
 
Their gamer club is awesome too

20 percent off all games and even ones that go on sale at Best Buy sometimes stacked with 20 percent

No one can beat that not even amazon
 
I ordered and was aware of the higher price figuring I’d price match it. Their support on twitter told me the iPhone is exempt from price matching, there is nothing in the price match policy about iPhones. This is my last purchase from BB, I’m sure amazon would be happy to take my money and not be dicks about it.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.