Best return policy?

stevo8

macrumors 6502
Original poster
Jul 3, 2007
332
17
Normally I purchase my electronics from Costco as they have a 90 day no questions asked return policy and will a lot of the times exchange after that. It doesn't look as if they will have the new ipad pro at launch so i am wondering if there are other retailers that offer good return policies like costco that might have the new ipad at or soon after the launch?
 

rui no onna

macrumors 604
Oct 25, 2013
6,798
3,088
When does holiday return period start for Apple?

Mind, I got a Pro 12.9 last year. The honeymoon period lasted 6 months, I think. :p
 

havenyoung

macrumors regular
Oct 22, 2013
240
127
When does holiday return period start for Apple?

Mind, I got a Pro 12.9 last year. The honeymoon period lasted 6 months, I think. :p
Last year it started on 11/15.

I'm also considering Costco since it has 90-day return period for electronics. But they haven't listed any new Pro models yet.
 

Pipper99

macrumors 68030
Aug 14, 2010
2,661
1,229
Fort Worth, TX
It seems to me that Costco doesn’t get the new iPads right away, but I might be wrong. Apple started the holiday return period last year on 11/15 as you stated, and you had until 1/7 or 1/8 to return.
 

stevo8

macrumors 6502
Original poster
Jul 3, 2007
332
17
I will know within a couple days if i want to keep it or not. However with costco its an unconditional policy. So basically free accidental insurance for 90 days, plus membership points etc.
 

stevo8

macrumors 6502
Original poster
Jul 3, 2007
332
17
Costco just listed the new pros for pre order..... And $50 off retail. Glad I waited.
 
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iMas70

macrumors 65816
Sep 4, 2012
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MA
Best Buy excludes phones and devices that have to be activated -

Buy your gifts and other items this holiday with the peace of mind of easy returns. Almost every purchase made throughout November and December can be returned through January 12, 2019. Purchases made between October 28 and December 28, 2018, have an extended return period through January 12, 2019, excluding cell phones, devices that can be activated, AppleCare monthly plans, and major appliances. All other terms and conditions of our Return & Exchange Promise apply.

My Best Buy® Elite and Elite Plus members have an extended holiday return/exchange window. Elite members have through January 27, 2019 to return or exchange products purchased between October 28 and December 28, 2018, while Elite Plus members can return or exchange purchases made in that timeframe through February 11, 2019. Previously mentioned exclusions apply. See Best Buy Returns for more information.

https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
 

grifftaur

macrumors regular
Jun 1, 2015
171
42
Pre Order online might be pushed back, but I would say if you go in store the day of release you should be able to get it. Best Buy has a pretty good return policy now that the holiday policy is in effect.
 

LibbyLA

macrumors 6502
Jun 16, 2017
392
245
Are the preorders online? Can't find them.
I logged in and saw both 11 and 12.9 listed in various colors and storage capacities. Unfortunately, wifi only and I’m considering LTE this time so they weren’t an option for me.
 

tekchic

macrumors 65816
Apr 19, 2010
1,458
545
Phoenix, AZ
Costco just listed the new pros for pre order..... And $50 off retail. Glad I waited.
Thank you for this! I was going to wait and see what I could find on launch day but I'll wait until 11/12 and save $50 :) I did splurge on 1-2 day shipping since you had to pay shipping either way. Now, to figure out how to get a Pencil here before Nov 27th :/
 

metalsiren

macrumors 6502
Oct 28, 2017
408
327
YOU HAVE TO WATCH BESTBUY for returns...... they use the retail equation and track your returns. if you hit their limit no matter what they wont take the product back. even if its NIB. f**ked up but true.
 

stevo8

macrumors 6502
Original poster
Jul 3, 2007
332
17
That’s why I stick with Costco. 89 days later and your three year old throws it I. The bath and your getting a brand new one. Plus membership points etc.
 
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lakerchick4life

macrumors 6502a
Oct 14, 2007
772
159
That’s why I stick with Costco. 89 days later and your three year old throws it I. The bath and your getting a brand new one. Plus membership points etc.
Im a Costco member never purchased an ipad from them before but how does it work, how long for exchange in case its defective? best buy now has extended holiday returns til January 27th for elite members which is great was going to get it through them but now that Costco is offering it too now not sure who to go with
[doublepost=1541198463][/doublepost]Darn not seeing the new apple pencil at costco
 

stevo8

macrumors 6502
Original poster
Jul 3, 2007
332
17
Im a Costco member never purchased an ipad from them before but how does it work, how long for exchange in case its defective? best buy now has extended holiday returns til January 27th for elite members which is great was going to get it through them but now that Costco is offering it too now not sure who to go with
[doublepost=1541198463][/doublepost]Darn not seeing the new apple pencil at costco
90 days and it’s unconditional. Scratch it, break it etc. that’s all the time, not just the holidays. I’ve even returned stuff for store credit after the 90 days. Never an apple product but electronics items none the less.
 

lakerchick4life

macrumors 6502a
Oct 14, 2007
772
159
90 days and it’s unconditional. Scratch it, break it etc. that’s all the time, not just the holidays. I’ve even returned stuff for store credit after the 90 days. Never an apple product but electronics items none the less.
NICE not bad..only bad thing is even for us members they charge for shipping..also not seeing the new apple pencil listed
 

darkarn

macrumors 6502a
Apr 8, 2017
828
337
Singapore
I didn't know Apple has a holidays return policy, is this worldwide?

I spoke with Apple Store Singapore just now and heard only about the 14 day policy, am now wondering if I need to ask specifically for this or not
 

lakerchick4life

macrumors 6502a
Oct 14, 2007
772
159
I didn't know Apple has a holidays return policy, is this worldwide?

I spoke with Apple Store Singapore just now and heard only about the 14 day policy, am now wondering if I need to ask specifically for this or not
Yeah apparently they have an extended holiday return every year, starts around November 15th and goes through January 8th
 

darkarn

macrumors 6502a
Apr 8, 2017
828
337
Singapore
Yeah apparently they have an extended holiday return every year, starts around November 15th and goes through January 8th
Thanks for the details, I'll check with them when I can but in the mean time, do you (or anyone here) have a URL to Apple's website pointing out this policy? Just in case I need to show them e.t.c.
 

rui no onna

macrumors 604
Oct 25, 2013
6,798
3,088
Thanks for the details, I'll check with them when I can but in the mean time, do you (or anyone here) have a URL to Apple's website pointing out this policy? Just in case I need to show them e.t.c.
Note, I don't believe this is worldwide.

In the US, it's pretty standard for retailers to have extended returns during holidays to account for Christmas gifts, etc, so Apple follows suit. Apple posts the return policy and period on the US website.