Got tracking information, shipping from a local hub about an hour away from me.
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BestBuy W Ultra Status
- Thread starter Pravda
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Probably. She wouldn't tell me more but she implied BB has been holding the devices until today.
It's been about 8 hours since I got a tracking number and UPS still doesn't know my package exists.
I think it is a BB strategy so we don't drive to the UPS locations. From what I gathered, the devices left KY today at some point, but I am sure they are stopping in other places before getting to us... OR they are already at our local hubs and won't show up until loaded in vehicle... who knows? They like to play with our feelings LOL
I’m literally having the weirdest conversation right now with a BB rep. Ok, allow me to set the scene. They are still clearly working from home. The gentleman who is currently handling my call, has a baby in the background yelling out the top of his/her lungs. There’s a dog barking like an intruder is about to come in and a lady, whom I assume is his wife, is yelling about how hot her coffee is. Ok, now the point. The rep has explained to me that some AWUs are at the local stores and will be shipped from there using third party same day services. While not unusual for a pre-ordered item, this is the first that I’ve ever had to reach out to them for that to be explained. Usually I get a tracking number from them associated with the delivery service they’re using. Either way, let’s see what happens tomorrow. Worse case scenario, for those of us who haven’t rec’d tracking info, I’m sure we’ll get it by next week.
Yeah this is what I'm thinking also. I have tracking label they say is created and it's waiting on FedEx to pick it up. I doubt I see anything till late tonight or early tomorrow.
I don’t know if this helps anyone. She told Best Buy Total Tech told me this is a ship to home order and there are no delays on my order for delivery tomorrow. She also said something about that it will most likely ship from a local Best Buy in my case I live in Minnesota. So I am guessing that some who aren’t seeing tracking info yet is because they are on their way to your local stores in the area and probably will receive tracking info late tonight or early morning.
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Flight Aware is your best friend right now to be honest. I am torturing myself by refreshing flights LOL
I'm getting that feeling too. I have had Best Buy same day delivery before 9pm from a local delivery service but this is a first for a release day product. My status still shows Pre-Order but the rep I talked to today said that my order has been 'acknowledge' and I'll still be getting my Watch Ultra tomorrow. Questionable since my credit card still hasn't been charged (it was pre-charged and released since I preordered it) but we'll see.
Right. Well I think I will never order from Best Buy again. I actually went into a store and had a store associate order mine. I returned something that was valued at the price of the Watch. I was short and paid the rest of it. They charged my card for that amount and never released it. Next time I will Preorder from Apple. This is too much stress seeing people getting their information. I preordered on September 8th.
At least the rep informed you that it will be from the store and released to you the same day. I never got a clear answer like yours, I keep getting that it will be released on 9/23/2022 with delivery to me on the same day. Pre-ordering from BB is stressful
Very! lolAt least the rep informed you that it will be from the store and released to you the same day. I never got a clear answer like yours, I keep getting that it will be released on 9/23/2022 with delivery to me on the same day. Pre-ordering from BB is stressful
Mine is still sitting in the preparing to ship status.
My Apple Card showed a pending charge until sometime yesterday.
Now there is no knowledge of any charge from BB
My Apple Card showed a pending charge until sometime yesterday.
Now there is no knowledge of any charge from BB
Best Buy customers please read. It seems I reached out to a person on Facebook messenger and this is what she is telling me. Unfortunately it’s not the news I was hoping for, but she was being honest and that’s all
I could ask for. Hopefully there is an update tomorrow, but from what she is saying and what all the other “Best Buy representatives” are a load of ********! Lesson learned I will personally will never do another preorder from this place again!
I could ask for. Hopefully there is an update tomorrow, but from what she is saying and what all the other “Best Buy representatives” are a load of ********! Lesson learned I will personally will never do another preorder from this place again!
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I think in your case where you have not received a tracking number, it is 100% understandable that you are so upset. However, I think SOME orders will be fulfilled and some won't; will they be delivered tomorrow? Who knows? But based on my experience with Apple, Verizon and AT&T, they all can have shipping/delivery hiccups, not just BB. I am sure you will get you watch soon, we will all do, no need to stress more, I am sure this BB person will help you tomorrow
My iPhone did not show the charge until the day it was delivered, maybe that is the case for you too?
I finally got "some" details, but I am surprised to see that it says GROUND... I thought they were flying them... My label was created this morning, in theory left KY then but no idea if UPS picked it up from there or if it was flown to its current location, which is not even close to my house... I paid extra to be delivered tomorrow, this is getting annoying
Just got a notification that my item is arriving tomorrow and they are packaging the item. It says UPS is delivering and no tracking number yet but the good news is the cancel option is no longer available. I’m pumped this is what I’ve been waiting for. Hopefully everyone else is getting some movement on their item.
Update I got a tracking number finally. They are moving quick, unfortunately I can’t tell yet where it’s at, but the important part of things are moving along fast. Hope everyone is starting to have the same luck.