Cool dude, nothing is perfect. Understand tolerance and you will understand...take the number of defects and take the number made. I guarantee it is MUCH MUCH smaller than you have any idea. You will never understand because you expect everything to be perfect and because your $.50 flashlight doesnt scratch then your $600 iphone shouldnt scratch either. Get the hell over yourself. When you are ready to pay for something perfect, you will get something perfect. And no $600 for the phone does not guarantee perfect, the price would double if you expected Apple to personally inspect every phone before it left to guarantee not even a spec of dirty air got into the package. Take some keys to your indestructible flash lights and tell me they dont scratch.
Also..how many things do you buy that come from FOXCONN that dont arrive scratched? Last time I checked, FOXCONN does not make everything nor package everything in the world and is probably why *EVERYTHING* else you buy doesnt arrive with your perception of damage. Also how many other products do you buy are under such a time line as an iPhone at launch?? Who knows when they actually began productions but as of last known numbers, they had to have 4 million...*4,000,000* and I guarantee you Apple had a specific number they wanted ready by said time and no it was not Thursday the 20th...you cant forget all the logistics.
But im done, I could explain this to you all day...you will never understand. You dont pay the price to get something perfect. Why dont you go buy an Android and become a fandroid...seems like you would fit right in. No I am not an Apple Fanboy, just tired of every launch there being a new *gate* problem. Everyone wanted a bigger screen now all you see is memes showing a 10 story high iphone. Cant please anyone.
"iPhone 5 is made with a level of precision youd expect from a finely crafted watch not a smartphone. Never before has this degree of fit and finish been applied to a phone"
http://www.apple.com/iphone/design/
I'm done trying to explain it to you.