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We have two Apple stores around my location. I made appointments with both Genius bars and the answer was the same at both, since I purchased it over a month ago it can't be replaced under warranty.

So, iPhones only come with a 1 month warranty?
 
We have two Apple stores around my location. I made appointments with both Genius bars and the answer was the same at both, since I purchased it over a month ago it can't be replaced under warranty.

I'm sure you can find another reason to have it replaced beyond the cosmetic issues ;) However, if you want to go that route.. you can't polish it before you bring it in. It'd have to have not been purposely altered in that way to be valid under warranty.
 
Wow, it actually looks better that way than the "murdered out" version. Makes it a bit more flashy.
 
It's not scratch proof- it will wear with heavy usage.

I'm not talking about being scratch proof. I already know anodizing coating will wear off in the long run. I'm talking about the small batch of iP5 whose black is rubbing off like crazy with normal wiping. Those are truly defective and need to be replaced under warranty.

You need to get out in the REAL world. I have three friends who have no case on their 5 and every one has scratches or other defects and nothing else stays in their pocket. Anodized aluminum is STILL soft and can and WILL be scratched. Just the fact that the aluminum is so soft should tell you that.

A lot of iP5 are predamaged out of the box and that accounts for the vast majority of nicks and scuffs you see. However, if the black is rubbing off like crazy with normal wiping, it has defective anodizing coating. Period.
 
They shouldn't scratch as easily as they do. I bet they fixed this and most newer shipped phones won't scratch so easily. What that guy did in the video looks great though! Well done.
 
That video seems like a great way to scratch the hell out of your screen too!
 
I did this with my iPhone 3G and an old iPod. The iPod looks like it has brushed nickel on the back. Very nice.

But, I think I'd rather have the scratches on my iPhone 5 than do this.
 
What colour do they have?

So, iPhones only come with a 1 month warranty?

Their on year warranty doesn't cover cosmetic issues

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I'm sure you can find another reason to have it replaced beyond the cosmetic issues ;) However, if you want to go that route.. you can't polish it before you bring it in. It'd have to have not been purposely altered in that way to be valid under warranty.

I am not sure a cosmetic alteration like this would necessarily void the warranty. Most of the paint would wear away naturally anyway. I wouldn't tell them I sanded it but that most it was wearing so I rubbed the remainder off.

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Scratching due to user neglect is not a warranty issue.

I wouldn't call typical use and pocket time "user neglect" but with how much this issue has cost apple they were bound to start making excuses and cutting people off eventually.

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Wow, it actually looks better that way than the "murdered out" version. Makes it a bit more flashy.

I agree, I like the polished edge look. It still looks like it would come that way from the factory but it has a subtle flashiness.

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Wow, it actually looks better that way than the "murdered out" version. Makes it a bit more flashy.

That video seems like a great way to scratch the hell out of your screen too!

If you watch the " learn how I did this" version of that video the guy recommends removing the front glass before polishing the front edges.

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Damn, that looks worse than my 2 year old iPhone 4. I think a bumper is definitely in order for the iPhone 5.
I bet even with a bumper it will scratch. Maybe not as fast though
 
the "after" pic in the video looks fantastic.
i would like to see high quality photos of the polished version before attempting something like this if it were me though.
 
If this was done on the white it will look nice, however looking at the new whir/silver edges on a 100% black phone it looks awful. Fashion disaster :s if there was a way of putting the black colour back to the new sand down silver edge that would look better
 
Warranty voided in 3...2...1....

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The anodization on the bezel of my black iPhone 5 looks awful now. Apple says they won't do anything about it at this point. (bought on launch day) I'm thinking of polishing it.

I found this video (link below) on youtube that shows one done, it looks nice but I know nothing about sanding/polishing... Any thoughts or ideas? (the before and after photos at the end are like night and day!)

YouTube: video

More proof the anodizing is abysmal. It should not come off that easy whatsoever. Proper anodizing is very hard to remove.
 
More proof the anodizing is abysmal. It should not come off that easy whatsoever. Proper anodizing is very hard to remove.

That's why you shouldn't take no for an answer if they refuse to swap out your defective anodized-coated iPhone. Mine still looks flawless to this day and others have deliberately tried to scratch the store models to no success.
 
that's not good !
ashame the didn't use similar glass etc as the 4 and 4S.
I've looked at the black and the white instores and the black is definately worse for wear compared to the whites.
If I were you I would buy Applecare and call them (don't go to the store) and tell them it's faulty, which technically it's not ...it's ugly though. Use the Advance replacement program, put the new one in a case.
 
No problem with mine. I covered it with a full body skin and a thin case. It'll still look brand new when I sell it next year.
 
That's why you shouldn't take no for an answer if they refuse to swap out your defective anodized-coated iPhone. Mine still looks flawless to this day and others have deliberately tried to scratch the store models to no success.

I agree. I have restored anodized parts on my vintage truck it takes caustic chemicals and or heavy heavy sanding to strip the anodized coating off the parts.
 
In case it's not obvious, sanding down the phone and modifying it will void the warranty and maybe AppleCare+ also. :eek:
 
That's why you shouldn't take no for an answer if they refuse to swap out your defective anodized-coated iPhone. Mine still looks flawless to this day and others have deliberately tried to scratch the store models to no success.

Yeah I have anodized wheels on my car that still look new after two years and I'm sure the elements are much tougher on my wheels than on my iPhone.

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the "after" pic in the video looks fantastic.
i would like to see high quality photos of the polished version before attempting something like this if it were me though.

The pics look pretty good quality to me in the video. ehhh, I think I'm going to do it.
 
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