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Apple‘s replacement program for the iPhone is a bad joke. You buy a faulty unit in the store and get a 2 year old used repaired replacement unit and can‘t even replace the old battery.. common.. that‘s not even legal in my country.
 
Most of the iPhone users I know are on their third or fourth handset. So I am more than sure Apple is counting units shipped as units sold, or counting EVERY type of iPhone that leaves their hands as a unit sold.

I'm still on my 1st iPhone as are most the people I know (over 20). Only 1 person I know has had a replacement because it was DOA.


As a side note, in the UK, if you take out a 2 year contract, you get the iPhone for free on the £35 tariff so it would be interesting to see UK and or Worldwide sales for the iPhone too.
 
The only reason they took the 1st,3rd, and 4th position is because of the BOGO promotion by Verizon Wireless. If they were not BOGO, this never would have happened.

I agree. Let's hope iPhone Lite has a lighter phone bill.
 
That is not a surprise. I mean, how many Curve models are there? 500?

RIM (retards in motion) just makes phones. Apple makes everything else.
RIM is a company of clueless suits, stumbling thru life.
 
And another thread full of crying fanboys.

With the Blackberry and the new Palm Pre coming up the next iPhone will have a hard time.. especially when Apple doesn‘t get better at quality assurance for their phone.

What exactly is wrong with the majority of iPhones?

Palm Pre? You mean that vapourware that'll supposedly be on Sprint? That has to make sales in this economy with no App Store and only a fraction of the multimedia capabilities of the iPhone?

And RIM still has no viable Touch models.

And meanwhile the App Store is grwoing rapidly and we've got a new iPhone coming out in June that will again redefine the market.

I guess all the developers want to get in on the OTHER multimedia phone platform with the booming App Store that is releasing another game-changer in June . . . .

You were saying??
 
Shhh...you are making too much sense for some of steve jobz worshipers here... ;)

Apple in total, has never outsold RIM in total. RIM has always outsold Apple by a ratio of 2:1. The current iPhone model has simply outsold certain current RIM models at times, which is not surprising considering how many Blackberry types there are.

The top model ranking goes back and forth seasonally. Last spring, people stopped buying iPhones while waiting for the 3G model... then bought like crazy when it came out. Likewise, people held back from buying Blackberries in the summer, while waiting for the Storm and Bold in the fall.

As for comparing multiple models, people do the same with iPods, lumping them together. For that matter, people still lump total iPhone sales together, even though there's been two main models (and lots of sub models if you count memory amounts, and carrier or country locking).
 
I know folks who are keeping their crap flip phones

That would include me. Still hangin onto a _very_ flaky RAZR from 2005. Holding out hope that I can have an iPhone device without spending $2,400+ over a 2 year contract. Please Apple and AT&T create an affordable plan for the lower-middle class!
 
blackberry pearl

Anyone every tried typing on a Blackberry Pearl? Makes the iPhone look like the promise land.
 
Well, you're going to have to point me to some specific Google links, because having worked at Apple retail, I've spent more time next to the Genius Bar than you have, including "ringing up sales" for replacement iPhones (both in warranty and out of warranty), and I can tell you that the process is ENTIRELY different that selling a new iPhone.

Replacements do not count as a sale, and most importantly, REPLACEMENT PARTS DO NOT COUNT AS "CHANNEL INVENTORY". Inventory for the service side of the house is completely different that products for the front of the house.

There's no way either of us can tell whose been by the genius bar longer. I do know that it's against Apple policy for any of their employees to post on rumor sites though, so be careful if you do still work for the big "A". I really get much of my info from a guy I work with that HATES working at the ARS.

You are correct that the tracking is done differently from back of house to front of house to service side of the stores, but the shipping of service parts and retail stock is only separated when it gets to the store.

My speculation rests in Apple shipping iPhones for various uses, then when those iPhones are finally "sold" Apple counting them as sold units.... i.e. it doesn't matter to Apple is an iPhone was DOA, used for a service replacement, bought new, bought then returned, etc. As long as there's a transaction in the system that shows an iPhone went out the door Apple is happy to report it as a unit sold.

My ignorance does rest in not know whether this is something all manufacturers are doing. The breakdown for me comes in to who handles the phones. When a BB craps out a users sends it back to Verizon, not the RIM store. With the iPhone it's all done by Apple.
 
Shouldnt be shocking. Everyone is waiting for the new iphone release.

This is exactly what I was going to say. Most iPhone lovers who are in the "know" won't buy one until after June. Of course Q1 sales are low. They are only being bought by people who don't follow Mac Releases and various business contracts.
 
That would include me. Still hangin onto a _very_ flaky RAZR from 2005. Holding out hope that I can have an iPhone device without spending $2,400+ over a 2 year contract. Please Apple and AT&T create an affordable plan for the lower-middle class!

This is exactly why the Curve is outselling the iPhone. It is available on some carriers without a smartphone plan.

That is not a good thing for Blackberry, as it means they are not collecting their monthly fees for the devices.

I would not expect the iPhone to be available without a data plan any time soon. The iPhone went to the subsidy model because people that do not think about monthly costs did not like the upfront payments... The original iPhone had relatively affordable plans, but Americans balked at the device cost, so now we are back to the subsidy BS. I will be interested to see what options they give to me as a 3G user when the new phone is released.
 
I'm still on my 1st iPhone as are most the people I know (over 20). Only 1 person I know has had a replacement because it was DOA.

As a side note, in the UK, if you take out a 2 year contract, you get the iPhone for free on the £35 tariff so it would be interesting to see UK and or Worldwide sales for the iPhone too.

That's not fair, you know Americans are FAR more clumsier than Brits. :)

I admit everyday that I can't get an iPhone ONLY because I know I will drop it within the first week.
 
Face the facts iPhone hype is wearing off.

Now let me guess - you don't have a source to prove your so-called "fact." That about right?

Those you criticize do have facts, however - like the FACT that the bb curve 8300 series is being literally given away by most major carriers. Now I admit, that fact doesn't necessarily prove the ultimate conclusion (giving away phones = more of that phone "sold") but it's not exactly a huge leap is it?

If this were all about which phone is best, please explain how the curve 8300 is beating not only the iphone but superior blackberries including the curve 8900. :rolleyes:

Most of the iPhone users I know are on their third or fourth handset. So I am more than sure Apple is counting units shipped as units sold, or counting EVERY type of iPhone that leaves their hands as a unit sold.

I don't know a single iphone user who has had a single replacement. See? We can play the "in my anecdotal experience" game all day.

Moreover, your whole theory that aple is counting replacement units as new sales is simply mind boggling. That would go past non-GAAP and border on criminal fraud. Believe me, that is NOT how apple or any hardware manufacturer counts sales.

Replacements do not count as a sale, and most importantly, REPLACEMENT PARTS DO NOT COUNT AS "CHANNEL INVENTORY". Inventory for the service side of the house is completely different that products for the front of the house.

What he said.
 
This is exactly why the Curve is outselling the iPhone. It is available on some carriers without a smartphone plan.

That is not a good thing for Blackberry, as it means they are not collecting their monthly fees for the devices.

I would not expect the iPhone to be available without a data plan any time soon. The iPhone went to the subsidy model because people that do not think about monthly costs did not like the upfront payments... The original iPhone had relatively affordable plans, but Americans balked at the device cost, so now we are back to the subsidy BS. I will be interested to see what options they give to me as a 3G user when the new phone is released.

RIM doesn't need to collect on plan charges. Verizon buys the phones from them lock stock and barrel. RIM has made it's money already.

VZW takes the phone and lowers the cost to get you to buy one and then VZW makes the money on the plans.

Don't make it out to be an American thing. I am sure you whined about the 2 year contracts and forth on whichever other country you hail from.

Damn my employer for giving all employees new bb curves this past quarter! ;) and damn them again for not supporting the iphone! ;)

But seriously, as others have said, wake me up when a bb model outsells the iphone without being literally given away. :rolleyes:

Now let me guess - you don't have a source to prove your so-called "fact." That about right?

Those you criticize do have facts, however - like the FACT that the bb curve 8300 series is being literally given away by most major carriers. Now I admit, that fact doesn't necessarily prove the ultimate conclusion (giving away phones = more of that phone "sold") but it's not exactly a huge leap is it?

If this were all about which phone is, best please explain how the curve 8300 is beating not only the iphone but superior blackberries including Bold and, oh yeah, the curve 8900. :rolleyes:

I don't know a single iphone user who has had a single replacement. See? We can play the "in my anecdotal experience" game all day.

Moreover, your whole theory that aple is counting replacement units as new sales is simply mind boggling. That would go past non-GAAP and border on criminal fraud. Believe me, that is NOT how apple or any hardware manufacturer counts sales.

What he said.

You aren't adding anything to the conversation anyway, and what's worse is you're using someone else's quote which wasn't a fact anyway as proof for your own statements.

I expect better of you Q. :rolleyes:

Your posts have NEVER been a waste of time until now.
 
RIM doesn't need to collect on plan charges. Verizon buys the phones from them lock stock and barrel. RIM has made it's money already.

VZW takes the phone and lowers the cost to get you to buy one and then VZW makes the money on the plans.

Don't make it out to be an American thing. I am sure you whined about the 2 year contracts and forth on whichever other country you hail from.

RIM gets a fee, every month, from carriers that supply phones with a Blackberry data plan, in exchange for Blackberry push service, which routes all messages through their servers. This is a HUGE cash cow for them. I promise they are not happy when those fees do not come in.

I am in the States, and I am furious that the 3G iPhone is subsidized. I was thrilled to pay the full cost for the first iPhone, and only reluctantly went back to the subsidy model for the 3G because it actually saved me money.

The one thing I can do in the States is stick to a GSM carrier that uses a SIM, which I do. That way, I at least have some ability to change my phones on my own.
 
Ok, so RIM sold more phones. They are selling their phone from how many carriers? Oh wait, I thought the Storm was suppose to be the iphone killer?
 
RIM gets a fee, every month, from carriers that supply phones with a Blackberry data plan, in exchange for Blackberry push service, which routes all messages through their servers. This is a HUGE cash cow for them. I promise they are not happy when those fees do not come in.

I never knew that. I do remember hearing about that when I was knee deep into the cell market. I gotta go catch up on some more Googling then. :eek:

I am in the States, and I am furious that the 3G iPhone is subsidized. I was thrilled to pay the full cost for the first iPhone, and only reluctantly went back to the subsidy model for the 3G because it actually saved me money.

The one thing I can do in the States is stick to a GSM carrier that uses a SIM, which I do. That way, I at least have some ability to change my phones on my own.

Sorry, about the association then bro. But why would you be upset about the subsidy? I see what you mean in your post, but paying that initial cost of the first iPhone was a hard move for A LOT of people. The subsidy is definitely giving Apple that boost they do need to make it to 2nd place.

The plans were cheaper then, but the current ones aren't that bad.... bad yes, but not that bad.

Ok, so RIM sold more phones. They are selling their phone from how many carriers? Oh wait, I thought the Storm was suppose to be the iphone killer?

Only in the fanboy/girl's mind. It works by taking any touch screen phone and instantly calling it an iPhone killer, then using horrible method to beat the phone down, like; "It doesn't sync with iTunes or Mobile Me," and "It doesn't have an iFart app," and the infamous, "It doesn't have an Apple logo!"
 
The iPhone is a cool innovative device, making a lot of users happy and Apple a lot of money. Who cares if it is number 1, 2 or 3...
 
I just love how all the fanboys comes out and droves the 2nd the iPhone is not number one making excuse X and Y.

it is the same way when there is a new trojan for OSX. They scream not a virus yet at the same time the same thing on windows they scream "Virus look at the new Virus. Windows is so insecure"

Face the facts iPhone hype is wearing off.

Its not so much the hype in my circle, its initial cost, cost of the montly plan and its not verizon.
the iphone will be number one again because when the new iphone comes out they willdrop the price of the existing model. Oh but then again Apple won't drop the proce because it may damage the reputation, brand name, and so on.

With MS developing a copy cat of itunes things will start getting interesting. Especially since most corporate networks are windows based. Suddenly, syncing and accessing MS docs, email, and other goodies won't be apple exclusive
 
Good News

Keeps Apple on their toes and lets them realize that price DOES matter. Having said that, they'll clean up with iPhone 3.0.
 
But why would you be upset about the subsidy? I see what you mean in your post, but paying that initial cost of the first iPhone was a hard move for A LOT of people. The subsidy is definitely giving Apple that boost they do need to make it to 2nd place.


I think you are absolutely right that the subsidy has helped them gain marketshare, but I personally would not prefer it because without them plans would be cheaper, and users would be able to swtich phones whenever they liked.

Regardless of whether there is a subsidy or not, users still end up paying close to the same amount. But you have more freedom to change devices without subsidies.

Getting closer to back on topic (my fault...), it is interesting to see that the G1 is on the top five, and that Blackberry's "serious business" phones (the 88xx and the Bold) are missing. It seems like consumer features are now required to be at the top of the heap in the smartphone market, something that I did not think would come as early as 2009.
 
best buy rings in the replacement as a sale of a new phone

Apple does the same thing when a user is within the 30 days and has a DOA or just wants a different phone.

Suddenly, syncing and accessing MS docs, email, and other goodies won't be apple exclusive

Those were never Apple exclusive.

It was pandemonium when people heard the iPhone wouldn't be able to view or edit MS Docs, and every smartphone since 1999 was able to do that, and sync (rather poorly though) with iCal and Address book and entourage and outlook.

Only now can we actually VIEW MS docs on the iPhone. Can't open and edit them just yet.

I think you are absolutely right that the subsidy has helped them gain marketshare, but I personally would not prefer it because without them plans would be cheaper, and users would be able to swtich phones whenever they liked.

Regardless of whether there is a subsidy or not, users still end up paying close to the same amount. But you have more freedom to change devices without subsidies.

Getting closer to back on topic (my fault...), it is interesting to see that the G1 is on the top five, and that Blackberry's "serious business" phones (the 88xx and the Bold) are missing. It seems like consumer features are now required to be at the top of the heap in the smartphone market, something that I did not think would come as early as 2009.

Our fault bro, and I agree. It came with the first iPhone. It had NOTHING in line with pro/smartphone features save for the internet. The biggest thing that changed in the industry was that smartphone became easier to use, and friendlier to the average joe. When the Pre was announced, it had all of that, AND it did many things the iPhone couldn't do. Until 3.0 was announced.
 
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