atkpitt12

macrumors newbie
Original poster
Jun 1, 2015
10
5
Pittsburgh PA
Ever since I updated to watchOS 4, whenever I get a Snapchat notification, instead of the standard app icon appearing on the left hand side of the icon, it is a white box, with a geometric outline, almost like a generic placeholder. I just wanted to see if anyone has experienced this or if there is a fix?

Thanks!
 

WhollySchmidt

macrumors newbie
Apr 20, 2012
17
5
Coincidentally I just noticed that a couple minutes ago. First Snapchat notification I’ve gotten since upgrading my Series 2 to watchOS 4. No idea if it’s fixable, but you’re not alone.
 
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nburwell

macrumors 603
May 6, 2008
5,053
1,957
DE
Glad to see I'm not the only one. All other app notifications are fine, but Snapchat seems to give me a generic icon when I get a notification. I did a hard reset on my watch, but it still persists.

Not a huge deal, but hopefully a fix is implemented soon.

**EDIT** I noticed this is also happening for Twitter notifications as well. Bleacher Report and WhatsApps icons are fine when I receive them on my watch though.
 
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Breezer23

macrumors member
May 9, 2012
35
2
Do they just not test Apple Watch? There's no way this issue couldn't have gone unnoticed just like the WiFi and LTE issues on the Series 3.
 
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jkel777

macrumors 6502a
May 10, 2014
533
82
I too have this problem. I've only noticed it with Snapchat and Twitter as well. Might just do a factory reset and see if that fixes it.
 

Cogsworth

macrumors 6502
Feb 7, 2015
374
267
I had this with Twitter for a day or so, restarted the watch and phone, also went into watch notifications and toggled Twitter off then on, now the notification icons are back to normal. Not sure if it was something I did or it just self-resolved.
 

dice1976

macrumors newbie
Nov 14, 2008
8
6
NYC
This is happening to me as well. Seen it for Twitter, Breaking News and a third I can't recall which one right now.

Bleacher Report is fine as Spark and Email - seems it's app related though
 

chrisu91

macrumors regular
Jun 28, 2010
183
69
Ontario, Canada
Same here.
 

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SamGabbay

macrumors 6502a
Oct 15, 2011
734
756
This has been a bug since watchOS 3. It has something to do with the icon bundled with the app binary.
 

Ljlsrsen

macrumors newbie
Sep 26, 2017
1
0
Ever since I updated to watchOS 4, whenever I get a Snapchat notification, instead of the standard app icon appearing on the left hand side of the icon, it is a white box, with a geometric outline, almost like a generic placeholder. I just wanted to see if anyone has experienced this or if there is a fix?

Thanks!


If you look at the apps on your watch, Snapchat is no longer an app. I can’t seem to find it in the App Store either. So this is what is causing this issue to happen.
 

midkay

macrumors 6502
Jan 27, 2008
257
491
If you look at the apps on your watch, Snapchat is no longer an app. I can’t seem to find it in the App Store either. So this is what is causing this issue to happen.
Snapchat never had a Watch app, though.
 

NedFlanders

macrumors member
Nov 6, 2011
69
2
It’s started for me a week or so ago I was running iOS 11 on the iPhone and 3.2.(something) on the watch? It followed to WatchOS 4. I hope there’s a solution as it’s slightly annoying.
 

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LuhvLee

macrumors newbie
Oct 4, 2017
3
4
I'm having the same exact issue. I chatted in with apple support and she had me unpair and then repair and restore my watch to the phone. It did not fix the issue though of course. Guess it'll have to be resolved in a patch update.
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This has been a bug since watchOS 3. It has something to do with the icon bundled with the app binary.

I didn't have this issue with watchOS3.

EDIT: So I’m noticing this problem with more apps than just Snapchat and Facebook. My Qapital app just did the same thing.
 
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auralux

macrumors demi-god
Mar 7, 2017
1,824
2,149
I wonder when this is going to get fixed? Just did the update that came out to 4.0.1 and the issue is still here.
 

uknation87

macrumors regular
Sep 14, 2016
212
159
I wonder when this is going to get fixed? Just did the update that came out to 4.0.1 and the issue is still here.

I have the S1 AW and I'm having the same issues with Twitter and Facebook notifications. Also, I still don't have the ability to update to 4.0.1 which makes me wonder if it's because my AW is the S1 or if it's slow roll out.
 
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