blue screen loop HELP!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by seahawksun, Jan 24, 2016.

  1. seahawksun macrumors newbie

    seahawksun

    Joined:
    Jan 24, 2016
    #1
    To make a long story short, I was in the middle of downloading the update 9.2.1 but I restarted my iPhone 5s by holding the home and lock buttons because I did not have the time to update and now my iPhone just loops the apple logo and blue screen over and over again. My computer doesn't even detect my phone when I plug it in. I've tried a bunch of solutions but none have worked for me. Is there away to restore my phone without access to the settings menu or a computer?
     
  2. bcave098 macrumors 6502

    bcave098

    Joined:
    Sep 6, 2015
    Location:
    Northern British Columbia
    #2
    Sounds like the software update and/ore firmware update failed. You'll have to use iTunes to update (and most likely restore) the device from recovery mode. See https://support.apple.com/en-ca/HT201263

    You should never interrupt the update after it starts.
     
  3. tjwilliams25 macrumors 6502

    Joined:
    Aug 10, 2014
    Location:
    Montana
    #3
    I second bcave, you should never, EVER interrupt the update process. Follow the directions to put the phone into DPU mode, which is hardware recovery mode, and see if it shows up in iTunes. If it doesn't, then you may have bricked your phone and will have to replace it.
     

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