Finally decided to replace my 2013 13" rMBP.
Got myself a 2020 MacBook, 10 gen, 13" 16GB with 4 Thunderbolt ports.
Took it out of the packaging, within 20 minutes of use (not from backup) started seeing these: Green pixels
I've tried:
PRAM/VRAM, SMC resets, safe boot etc
Reinstalled the OS 2 times
Turned off True Tone
nothing helps.
Has anyone encountered this?
Additional info:
Wiped the drive. Took the MacBook to an AASP the first time, a week later, their response "diagnostics did not show anything". Then, just 2 hours after getting it back, the same issue showed up. Took it back again the same day. A week later I get the laptop back with the following message "we've re-attached the display cable. We don't recommend you use Dark More/True Tone/Night shift. This might be a software issue, you'd have to wait for Apple to issue a software update." I took the laptop to the retailer and asked for a refund/replacement. The retailer is denying a refund/replacement because in their testing it did not exhibit any issues and, by their words "it is most like an issue of some software you use".
Got myself a 2020 MacBook, 10 gen, 13" 16GB with 4 Thunderbolt ports.
Took it out of the packaging, within 20 minutes of use (not from backup) started seeing these: Green pixels
- The "weird" pixels appear in darker areas of the screen.
- This effect persists for up to 20 minutes.
- Pixels can be bright green/blue/purple.
- Not bound to any app window.
- I do not use dark mode or night shift, and tried turning off True Tone - does not help.
- Happens intermittently, 3-4 times a day.
- Can not reproduce on demand, i.e. sometimes happens under no load (just browsing web), sometimes when there is something graphically intensive happening (4k video).
- Not visible on screenshots.
I've tried:
PRAM/VRAM, SMC resets, safe boot etc
Reinstalled the OS 2 times
Turned off True Tone
nothing helps.
Has anyone encountered this?
Additional info:
Wiped the drive. Took the MacBook to an AASP the first time, a week later, their response "diagnostics did not show anything". Then, just 2 hours after getting it back, the same issue showed up. Took it back again the same day. A week later I get the laptop back with the following message "we've re-attached the display cable. We don't recommend you use Dark More/True Tone/Night shift. This might be a software issue, you'd have to wait for Apple to issue a software update." I took the laptop to the retailer and asked for a refund/replacement. The retailer is denying a refund/replacement because in their testing it did not exhibit any issues and, by their words "it is most like an issue of some software you use".
