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Brand New Dented and Scratched MBP 15"
- Thread starter yustas
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It does bother me. I mean, it is brand new and expensive, why should it be dented and scratched?
The reason I posted is to find out if something like this is common on MBPs. You know, like, for example, DELL claims that pinkish hue on certain monitors is within spec.
The reason I posted is to find out if something like this is common on MBPs. You know, like, for example, DELL claims that pinkish hue on certain monitors is within spec.
Not particularly common, I don't think. It came in an actual Apple box, right? Weird.
Yes, it is in the Apple's box and everything. It was properly sealed and looks brand new. It is sold by Amazon, not by some other reseller selling on Amazon. I charged the battery, but when I saw the dent and a scratch I did not even want to turn it on, so I guess without actually turning it on I cannot be 100% certain that it is brand new, but it should be.
you can't be 100% sure it's brand new by turning it on.
you can be 100% sure it's brand new by how it was packaged.
was the box sealed with the original circular tape?
and when you took the laptop out, it should have been in a clear plastic wrap that was sealed by Apple.
If that seal was broken, or not there, then it's probably not brand new/has been used.
you can be 100% sure it's brand new by how it was packaged.
was the box sealed with the original circular tape?
and when you took the laptop out, it should have been in a clear plastic wrap that was sealed by Apple.
If that seal was broken, or not there, then it's probably not brand new/has been used.
I am not sure what you mean by "the original circular tape," but yes, the MBP was in clear plastic wrap and the seal on the plastic wrap was not broken. The box itself was sealed with a piece of clear tape.
That mark is noticeable enough that I recommend exchanging it if it bothers you. There's no sense in being unhappy about a purchase of this magnitude.
The clear tape on the box is located right where the plastic handle is. It is pretty much the same length as the plastic handle, but it is not a circle, it is a rectangle.
This is typical of the new MBPros from what I have seen lately. I would exchange it if it were mine... I kept my last unibody for 2 years and never once got a scratch or dent on it. If it's not important to you then just keep it and be happy.
You've bought something that you want to be beautiful and useful. Only you know if this will continue to bother you but I would have to exchange it. I know that every time I used the MBP the first thing that I would do would be to look at the dent.
honestly, its probably caused from the mass transit of mbps in the factory. its made from a solid block of aluminum, chopped, drilled, etc. My mbp has some minor flaws like a faint line that runs between the : button and the " button...when i slide my finger over it, it doesn't have an indentation. its like a smooth line (hard to explain, but im pretty sure their shouldn't be any line there). plus on the lid of my mbp, theirs a visible indentation that i can see at a certain angle in the light, when i slide my finger over it, that too also feels smooth and solid. soooo yeah...hope that rant helped lmao.
I am not sure I understand. Has he purchased it from Amazon?
I think Amazon sends a replacement only after they receive the original.
Also, what do you mean he "got a incase case out of it, too."? How? And what is "a incase case"?
Thanks.
Return it! AppleCare techs are trained to look for physical abuse. If your hard drive dies (or anything else goes wrong) while its still under warranty, that little dent could cause apple to refuse to cover the cost of repair.
I just want to add that I bought a new i7 15" MBP last night from my local Apple store. The seal on the box is not a round piece of tape, as the other poster mentioned. It's rectangular, but the corners of the tape are kind of rounded off, instead of a perfect square as it would be if the tape had been cut off a roll of tape.
And to add my 2 cents, return it. Amazon has good customer service in my experience, and I'd expect better quality than that when buying brand new. It's not like you bought from eBay.
And to add my 2 cents, return it. Amazon has good customer service in my experience, and I'd expect better quality than that when buying brand new. It's not like you bought from eBay.
Return it you paid that amount of money for the MBP you don't want anything to be wrong with it that was not your fault !
Saying that you could get a one back that it worse than the original one you sent away but I would keep going until you got one that your happy with for the price you paid for the machine.
Saying that you could get a one back that it worse than the original one you sent away but I would keep going until you got one that your happy with for the price you paid for the machine.
Maybe Amazon does like Circuit City used to do (at least we had to do at my store even though it was wrong).
If we got a return we had to repackage it to look like brand new and stuck it back on the shelf as new instead of open box.
If we got a return we had to repackage it to look like brand new and stuck it back on the shelf as new instead of open box.