Brand new MacBook Air with missing corner! Should return it?

Discussion in 'MacBook Air' started by jeffery0103, Jun 21, 2013.

  1. jeffery0103, Jun 21, 2013
    Last edited: Jun 23, 2013

    jeffery0103 macrumors member

    Jun 21, 2013
    I've just bought this new macbook air yesterday. and saw this tiny little missing corner next to the black hinge at the bottom. Other than that everything is perfect!
    Should I return it or keep it?
    Can you guys give me some suggestion please?
    Many thz

    Attached Files:

  2. kodeman53 macrumors 65816

    May 4, 2012
  3. n1tut macrumors regular


    Nov 20, 2010
    Glen of Newmill, Keith, Scotland
    It is a screw of which there are ten around the base of the air for dismantling.

  4. jeffery0103 thread starter macrumors member

    Jun 21, 2013
    no man thats not what i mean.
    i mean the one next to the hitch lol
    just open the photo and you will see it
  5. BASTI51 macrumors member

    Jan 31, 2010
    I would return it. Where did you buy it? Here in germany I had also several problems/returns with iProducts like iPads and rMBP and every time I called the AppleStore I got a brand new product/exchange, an 100€ discount on this order and an additional 100€ discount for my next order. So good luck with you.
  6. jeffery0103 thread starter macrumors member

    Jun 21, 2013
    wow thats nice policy.
    I got it from Apple store. just not sure what issues will i get if i get the other one. QC nowadays is really bad:(
  7. BASTI51 macrumors member

    Jan 31, 2010
    Yeah I was impressed by that too. So I got a brand new 3rd gen iPad for 239€ (2x100€ + 40€ BTS). And I asked myself, how could they do that. But I think it's all "cost minimization" because as you can see here for example many peaple just don't care. So under the line, faster and increased production with poorer QC in combination with very good discounts for people who care for good quality seems to be cheaper than a general better QC.

    And customor satisfaction is also pretty good :) Another question is if it is the same in your country.
  8. r6mile macrumors 6502

    Feb 3, 2010
    London, UK
    You can barely see it. If it really bothers you, you can return it as you are within the 14-day period. But to be honest, I would simply keep it.
  9. jt90 macrumors newbie

    Jun 13, 2013
    It really depends on how much it bothers you and if it is convenient for you.

    For example I buy my Macs from the Apple store online as there are no Apple retail outlets nearby, so exchanging it is going to be a hassle.
  10. techn0lady macrumors regular

    Apr 10, 2010
    It will hurt the resale value so I would return it
  11. Psychj0e macrumors regular

    Jun 5, 2010
    Some people forget that Apple are doing them a favour by selling this stuff.

    Like others said, turn it over and keep it.
  12. SandboxGeneral Moderator emeritus


    Sep 8, 2010
    My suggestion is don't go out of your way looking for flaws because you will always find them and never be happy.

    Keep the MacBook Air, use it and enjoy it.
  13. maflynn Moderator


    Staff Member

    May 3, 2009
    Keep it, how often do you flip it over and examine the underside of a laptop? If you use a shell, you'll never see it and to be honest its so minor that its not worth the time and effort to exchange imo
  14. BJJBear macrumors newbie

    Jun 13, 2013
    If it was me I'd return it, things like that really drive me nuts as crazy as it sounds, but that's just me.
  15. tortex macrumors member

    May 21, 2009
    I'd return it as you dont know how it happened on what lingering damage is inside.
  16. MonkeySee.... macrumors 68040


    Sep 24, 2010
    I'd return it. If Apple themselves saw it like that they wouldn't have sold it. They do have standards as do their customers.

    Its not a big deal but if you're anything like me you'll know its there and it will haunt your dreams forever :)


    Do you honestly think he meant the screw or were you joking? :confused:
  17. harleymhs macrumors 6502

    Jul 19, 2009
    I agree with YOU QC is not great anymore it took me 3 Ipads to get one that was nearly perfect.. But I agree with most, it will hurt your resale value ( people will think you dropped it ) and it will ALWAYS bother you even though it is so small it will always be there so you might as well take care of this NOW while you still can.. If you dont get another PERFECT one KEEP returning them until you do! DONT SETTLE! You work hard for your money get what YOU paid for! JMO...
  18. ChromeCloud macrumors member

    Jun 21, 2009
    Keep it. It is a very minor blemish, the kind that your Macbook will have after about a year of regular use anyway (unless you intend to keep it in a glass dome).

    It is also hardly noticeable, looks more like a spec of dirt rather than a dent in the body. I doubt it will be noticed by anybody else other than you and I doubt it will hurt the resale value as well.

    Not worth going through a replacement if this is the only issue you've had with it.
  19. tann macrumors 68000

    Apr 15, 2010
    Nottingham, England
    Personally it took me a good minute or so to find out what you were talking about, so I'd just keep it :p
  20. kaellar macrumors 6502

    Nov 12, 2012
    Your MBA's top/side surfaces will look the same in a couple of months. Can't imagine that little ditch at the BACK of your laptop could bother anyone. Anyhow. Anywhen. I wouldn't even notice it, really.
  21. falconeight Guest


    Apr 6, 2010
    I think you should inspect for quality control, cause you are good. It would bother me also though.
  22. InfinitiG macrumors 6502

    Jun 22, 2010
    you gotta be kidding me
    did you examine every millimeter with a magnifying glass?
  23. sparkie7 macrumors 68010


    Oct 17, 2008
    One of the chinese on the factory floor dinged it b/c of lack of sleep. It's like a unique one :D
  24. filmbuff macrumors 6502a


    Jan 5, 2011
    Basic rule of thumb: if you can only find the defect with a magnifying glass, and have to post a macro picture of it on the internet to get advice, it isn't worth returning for.

    I mean really. Apple products may be great but they are made by humans, on Earth. Nothing is perfect.
  25. NewbieCanada macrumors 68030

    Oct 9, 2007
    For me it would depend on how I bought it.

    If I bought it locally and could get it replaced the same day, sure, why not?

    If I'd have to get it RMAd by Apple and a new one sent out so I'd be without a computer for a week or so, I wouldn't bother.

    But that's just me. This is really a decision only you can make.

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