Broken screen, AppleCare and SSD upgrade

Discussion in 'Mac Apps and Mac App Store' started by jurajb, May 2, 2019.

  1. jurajb macrumors newbie

    jurajb

    Joined:
    May 2, 2019
    #1
    hi all,

    as this is my first post, hope this is the right section

    I just got my first iMac 2019. I upgraded to 40GB of ram from 8GB which was like using a netbook with Atom CPU few years ago - abysmal performance and horrible experience. Glad that's over!

    After this success I wanted to upgrade the fusion drive for an SSD but managed to crack my display (coz I'm a muppet). Since I have AppleCare, I can get it fixed for a small fee of $149AUD but I'm wondering whether I should replace the SSD before or do it after? Doing it before would give me a chance and option to screw it up and not worry as doing it after will be quite stressful and I don't want to break it again. Also I'm not sure how Apple service looks at an upgrade like that - would I void my warranty and if so, is it better doing afterwards?

    Hope someone has an experience and can advise, I didn't get lucky on Google looking for someone with similar muppet hands advertising their 'success' :]

    thanks!
     

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  2. alex.houston macrumors member

    Joined:
    Oct 14, 2016
    Location:
    Indiana
    #2
    Do not swap drives before having Apple repair the cracked screen.
    Here's a video from somebody with the experience:
    Apple REFUSED to Fix our iMac Pro
     
  3. chscag macrumors 68030

    chscag

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #3
    First, I can't believe you attempted to open up a brand new iMac, but be that you did, follow the advice of @alex.houston and get the screen replaced by Apple under your AC+ warranty. If you swapped out the Fusion drive for an SSD, Apple would void your warranty and refuse to repair your iMac. Why in the world didn't you just order the iMac with an SSD in the first place?
     
  4. jurajb thread starter macrumors newbie

    jurajb

    Joined:
    May 2, 2019
    #4
    Because I got 1TB SSD for $180 as opposed to paying $960 for it, that's why.
    --- Post Merged, May 2, 2019 ---
    I see...many thanks
     
  5. chscag macrumors 68030

    chscag

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #5
    I guess I forgot you fellows down under pay a lot more for Apple stuff than we do here in the US. Anyway, good luck with the repair.
     

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4 May 2, 2019