As a would-be Mac convert I must say Apple make it really difficult to swap! I get back from holiday, spend half an hour getting my PC to start, get forced to download X critical updates and I snap! A new machine - in fact now those slinky 24" iMacs are out I'll have one of those. That's where the problems start - firstly because I have had the temerity to upgarde memory and disk I see it takes 5 days to build this configuration. Secondly I'm paying a 300 GBP premium for living somewhere other than the US and apparently my machine will be shipped direct from Shanghai (?) which will take between 4 and 11 days! Come on guys - at some point this isn't my problem it's Apple's - actually that point is immediately after I placed the order! The weak and unhelpful customer service staff left me under no illusion who the whole system works for - Apple, not me the consumer. I'm really disappointed with this - I hope it's all worth it but I can't honestly recommend this experience to any of my PC breatheren, not when I can order a custom built PC to my exact specification and have it delivered in 5 days with a 3 year onsite warranty (even Dell would do a better job!). I work in the PC security industry for a large networking vendor and if we made our customers to go through this performance we'd be out of business damn quick .