Hey all. Been a happy TS4 user for a bit under two years now on my M1 Pro 14" MBP. Truthfully it made me understand why people get excited about docks - the one cable solution is awesome! But in the last month or so I've had a litany of issues crop up. I don't know how much of it may be due to Tahoe (26.2) but it worked fine for a couple of weeks following that release. All of my Thunderbolt driver versions are current.
I have the following connections running from my TS4:
Displays: 1 Apple Studio Display
Storage: Samsung T7 Shield 4TB SSD, OWC Mercury Elite Pro 3.5" Enclosure with 8TB HDD (nightly backups)
Audio: MOTU M4 Audio Interface
Misc: Ethernet LAN, Keychron keyboard and Logitech mouse.
So, not a very exotic setup overall. For the last several weeks, about half the time I put the Mac to sleep the TS4 seems to just forget about most of the USB devices. The storage will not connect (not even visible in Disk Utility as unmounted) and the MOTU M4, while showing as an audio output device, can't seem to actually receive any audio from the Mac. The keyboard and mouse continue to work fine most of the time. When this happens, fully disconnecting and reconnecting the USB devices does not resolve the issue, but a full restart of the Mac (or plugging them directly into the Mac) does. Interestingly, I also tried to use the TS4's built-in SD reader one time after the USB issue occurred and that also did not work until restarting the Mac. I have tried resetting the TS4 by removing its barrel plug for a couple of minutes as well, and it did not fix anything.
At first, I was mostly noticing this problem because every morning when I woke the Mac I would find a notification that my overnight automated backup of the internal drive + Samsung SSD to the 8TB external had failed. I use Carbon Copy Cloner to have it automatically mount the backup disk every night, run the task, and unmount the disk afterward. This has all worked flawlessly for many months with everything connected to the TS4, until recently. At first I thought that something about the CCC task might be the root cause, but as it also affects other USB devices I am now thinking it is something with the TS4 and/or Tahoe.
Has anyone else had this problem, now or in the past? Any basic troubleshooting advice? It is really unfortunate that the device that had simplified my setup so well is now giving me headaches.
I have the following connections running from my TS4:
Displays: 1 Apple Studio Display
Storage: Samsung T7 Shield 4TB SSD, OWC Mercury Elite Pro 3.5" Enclosure with 8TB HDD (nightly backups)
Audio: MOTU M4 Audio Interface
Misc: Ethernet LAN, Keychron keyboard and Logitech mouse.
So, not a very exotic setup overall. For the last several weeks, about half the time I put the Mac to sleep the TS4 seems to just forget about most of the USB devices. The storage will not connect (not even visible in Disk Utility as unmounted) and the MOTU M4, while showing as an audio output device, can't seem to actually receive any audio from the Mac. The keyboard and mouse continue to work fine most of the time. When this happens, fully disconnecting and reconnecting the USB devices does not resolve the issue, but a full restart of the Mac (or plugging them directly into the Mac) does. Interestingly, I also tried to use the TS4's built-in SD reader one time after the USB issue occurred and that also did not work until restarting the Mac. I have tried resetting the TS4 by removing its barrel plug for a couple of minutes as well, and it did not fix anything.
At first, I was mostly noticing this problem because every morning when I woke the Mac I would find a notification that my overnight automated backup of the internal drive + Samsung SSD to the 8TB external had failed. I use Carbon Copy Cloner to have it automatically mount the backup disk every night, run the task, and unmount the disk afterward. This has all worked flawlessly for many months with everything connected to the TS4, until recently. At first I thought that something about the CCC task might be the root cause, but as it also affects other USB devices I am now thinking it is something with the TS4 and/or Tahoe.
Has anyone else had this problem, now or in the past? Any basic troubleshooting advice? It is really unfortunate that the device that had simplified my setup so well is now giving me headaches.
